" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eCustomer Service Advisor\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"22922\"\u003e Call Centre \u0026amp; Customer Service \u003c/li\u003e \u003cli data-id=\"22923\"\u003e Customer Service \u003c/li\u003e \u003cli data-id=\"22924\"\u003e Brisbane \u003c/li\u003e \u003cli data-id=\"22925\"\u003e Permanent / Full Time \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 10/11/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003ePermanent, full-time role offering a healthy work-life balance\u003c/li\u003e \u003cli\u003eOngoing Support \u0026amp; Industry Development\u003c/li\u003e \u003cli\u003eAttractive hourly rate + super + staff support bonus\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e \u003cstrong\u003e\u003cbr\u003eDrive Your Career Forward as Our Next Customer Service Advisor!\u003c/strong\u003e\u003cbr\u003e\u0026nbsp;\u0026nbsp;\u003cbr\u003e Do you enjoy helping people, solving problems, and delivering outstanding service? \u003cstrong\u003eDaimler Trucks Eagle Farm\u0026nbsp;\u003c/strong\u003eis seeking a full-time Service Advisor who are passionate about creating exceptional customer experiences and ensuring every interaction is smooth, professional, and positive.\u003cbr\u003e\u003cbr\u003e As the friendly face of our Service Department, you\u0026rsquo;ll be the key link between our customers and workshop team\u0026mdash;making sure every vehicle gets the attention it deserves, and every customer feels valued and informed from start to finish.\u003cbr\u003e\u003cbr\u003eThis is a full-time, permanent opportunity working Monday to Friday from 7.30-3.30pm.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eWhat You\u0026rsquo;ll Be Doing\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eBe the first point of contact for customers\u0026mdash;welcoming them in person, over the phone, and via email.\u003c/li\u003e \u003cli\u003eListen to customer needs, provide honest advice, and coordinate service bookings and repairs efficiently.\u003c/li\u003e \u003cli\u003eKeep customers informed at every stage with clear, proactive communication.\u003c/li\u003e \u003cli\u003eWork closely with technicians to ensure services run smoothly and on schedule.\u003c/li\u003e \u003cli\u003eBuild long-term relationships by delivering exceptional service that exceeds expectations.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eWhat\u0026rsquo;s in it for You\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eGreat pay package\u003c/strong\u003e\u0026nbsp;\u0026ndash; Enjoy a attractive hourly rate, plus superannuation and overtime opportunities.\u003c/li\u003e \u003cli\u003e\u003cstrong\u003eRewarding performance bonuses\u003c/strong\u003e\u0026nbsp;\u0026ndash; Benefit from a generous staff support bonus that recognises your contribution.\u003c/li\u003e \u003cli\u003e\u003cstrong\u003eJob security and stability\u003c/strong\u003e\u0026nbsp;\u0026ndash; Permanent, full-time position with consistent hours\u003c/li\u003e \u003cli\u003e\u003cstrong\u003eWork with world-class brands\u003c/strong\u003e\u0026nbsp;\u0026ndash; Gain hands-on experience with Mercedes-Benz, Freightliner, and Fuso for unmatched global brand exposure.\u003c/li\u003e \u003cli\u003e\u003cstrong\u003eRoom to grow\u003c/strong\u003e\u0026nbsp;\u0026ndash; Access clear career progression pathways across our 22 locations nationwide.\u003c/li\u003e \u003cli\u003e\u003cstrong\u003eExclusive employee perks\u003c/strong\u003e\u0026nbsp;\u0026ndash; Enjoy discounts on insurance, finance, and vehicle leasing, plus free access to our Employee Assistance Program for personal and professional wellbeing.\u003c/li\u003e \u003cli\u003e\u003cstrong\u003eA culture that cares\u003c/strong\u003e\u0026nbsp;\u0026ndash; Be part of a supportive team built on safety, wellbeing, and long-term success.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eAbout You\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eExperience delivering exceptional customer service.\u003c/li\u003e \u003cli\u003eA natural communicator who genuinely enjoys helping people.\u003c/li\u003e \u003cli\u003eHighly organised, proactive, and calm under pressure.\u003c/li\u003e \u003cli\u003eA positive team player who always puts the customer first.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eAbout Velocity Vehicle Group\u0026nbsp;\u003c/strong\u003e\u003cbr\u003eVelocity Vehicle Group (VVG) has just celebrated 25 years in operation and is Daimler Trucks largest truck dealership group globally. Velocity Truck Centres Australia, part of VVG, are locally managed and are the largest dealership group of Daimler Trucks in Australia. We sell and service Mercedes-Benz, Freightliner and Fuso trucks right across the country. Our core values of Speed, Value and Trust are at the heart of everything we do. We employ over 1,000 people across 19 locations around Australia and continue to be a key player in the Australian transport industry.\u0026nbsp;\u003cbr\u003e\u003cem\u003e\u0026nbsp;\u0026nbsp;\u003c/em\u003e\u003cbr\u003e\u003cem\u003e\u003cem\u003eVelocity Truck Centres is an equal opportunity employer that values diversity in the workplace.\u003cbr\u003e\u003cbr\u003e\u003c/em\u003e\u003c/em\u003e \u003cem\u003ePlease note: Velocity Truck Centres Australia requires candidates to undergo pre-employment checks, which may include pre-employment medical assessments and drug and alcohol screening.\u003c/em\u003e \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"935986\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "