" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eForward Deployed Engineer\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"19926\"\u003e IT \u0026amp; Telecomms \u003c/li\u003e \u003cli data-id=\"19927\"\u003e IT - Other \u003c/li\u003e \u003cli data-id=\"19928\"\u003e Australia wide \u003c/li\u003e \u003cli data-id=\"19929\"\u003e Permanent / Full Time \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 4/11/2026 \u003c/p\u003e \u003c/div\u003e \u003cdiv class=\"description\"\u003e As a Forward Deployed Engineer, you\u0027ll work embedded inside our customers\u0027 businesses. You\u0027ll reimagine their processes, find the agentic use cases that matter most, and then build agents, deploy them and oversee them in production. You\u0027ll be the person who takes a customer from \"we should do something with AI\" to agents delivering measurable results.\u003cbr\u003e What you\u0027ll do\u003cbr\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eEmbed and discover:\u003c/strong\u003e\u0026nbsp;work on site with customer teams to learn how the business really runs, map processes and pinpoint where agents can create value.\u003c/li\u003e \u003cli\u003e\u003cstrong\u003eReimagine and prioritise:\u003c/strong\u003e\u0026nbsp;redesign processes around what agents and people each do best, then size and prioritise use cases and present the roadmap to customer leadership.\u003c/li\u003e \u003cli\u003e\u003cstrong\u003eBuild and deploy:\u003c/strong\u003e\u0026nbsp;design and build production-grade agents and multi-agent workflows. Integrate them with customer systems through APIs, MCP and connectors, and prove quality with evals before go-live.\u003c/li\u003e \u003cli\u003e\u003cstrong\u003eOversee and improve:\u003c/strong\u003e\u0026nbsp;own the health, cost, guardrails and business outcomes of agents in production, and keep tuning them.\u003c/li\u003e \u003cli\u003e\u003cstrong\u003eGrow and share:\u003c/strong\u003e\u0026nbsp;drive adoption, find the next opportunity, and turn your solutions into reusable assets for the Agent Factory.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eWhat you\u0027ll bring\u003c/strong\u003e\u003cbr\u003e \u003cstrong\u003eEssential\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003e5+ years in software engineering, solutions engineering, automation or technical consulting, including hands-on experience shipping AI agents or LLM applications to production.\u003c/li\u003e \u003cli\u003eA strong command of agent design: tool use, orchestration, memory, retrieval (RAG), MCP integration, human-in-the-loop design and evaluation.\u003c/li\u003e \u003cli\u003eExperience with at least one agent framework, such as LangGraph, the Claude Agent SDK, the OpenAI Agents SDK or Copilot Studio.\u003c/li\u003e \u003cli\u003eThe ability to analyse and redesign business processes, and the confidence to work directly with customers from frontline staff to executives.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eDesirable\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eExperience with LangChain, LangGraph or LangSmith, including Fleet.\u003c/li\u003e \u003cli\u003eFamiliarity with business application platforms (CRM, ERP, Customer Service, HRIS etc)\u003c/li\u003e \u003cli\u003eExperience in a forward deployed or customer-facing engineering role.\u003c/li\u003e \u003c/ul\u003e \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"934736\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "