" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eIT Site Services Technician\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"20702\"\u003e IT/Systems \u003c/li\u003e \u003cli data-id=\"20703\"\u003e Information Technology \u003c/li\u003e \u003cli data-id=\"20704\"\u003e QLD - Other \u003c/li\u003e \u003cli data-id=\"20705\"\u003e Permanent / Full Time \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 30/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003eJoin a landmark renewable energy project in Kidston, Queensland.\u003c/li\u003e \u003cli\u003eJoin a successful Tier 1 contractor\u003c/li\u003e \u003cli\u003e2:1 FIFO roster\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e \u003cstrong\u003eAbout the Project\u003cbr\u003e\u003c/strong\u003e\u003cbr\u003e The \u003cstrong\u003eKidston Pumped Storage Hydro Project\u003c/strong\u003e is a 250 MW pumped hydro energy storage facility located in Kidston, Queensland. The project involves transforming two former gold-mine pits into upper and lower reservoirs, providing up to 2,000 MWh (8 hours) of dispatchable renewable energy.\u003cbr\u003e This innovative project will play an important role in supporting Australia\u0027s transition to a more sustainable energy future.\u003cbr\u003e\u003cbr\u003e \u003cstrong\u003eAbout the Role\u003c/strong\u003e\u003cbr\u003e We are seeking an experienced \u003cstrong\u003eIT Site Services Technician\u003c/strong\u003e to join our Kidston Pumped Storage Hydro Project team in Queensland.\u003cbr\u003e In this hands-on role, you will provide essential onsite and remote IT support, maintain critical technology systems and support the day-to-day IT requirements of the project.\u003cbr\u003e\u003cbr\u003e Working closely with our IT Site Services Team, you will ensure reliable technical support across the project while contributing to the successful delivery of this significant renewable energy infrastructure development.\u003cbr\u003e\u003cbr\u003e \u003cstrong\u003eKey Responsibilities\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eProvide Level 1 and Level 2 IT support, including troubleshooting, configuration and maintenance of hardware, software and end-user devices.\u003c/li\u003e \u003cli\u003eSupport IT site setup, equipment deployment, ongoing maintenance and project mobilisation and demobilisation activities.\u003c/li\u003e \u003cli\u003eManage IT service requests, asset registers and support queues using Freshservice.\u003c/li\u003e \u003cli\u003eCoordinate IT equipment procurement, vendor engagement and purchasing documentation.\u003c/li\u003e \u003cli\u003eCollaborate with internal IT teams and project stakeholders to resolve technical issues and ensure compliance with company IT standards.\u003c/li\u003e \u003cli\u003eProvide effective handovers between FIFO roster rotations to ensure continuity of IT services.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eAbout You\u003cbr\u003e\u003c/strong\u003e\u003cbr\u003e To be successful in this role, you will have:\u003cbr\u003e \u003cul\u003e \u003cli\u003eMinimum \u003cstrong\u003e3 years\u0027 experience\u003c/strong\u003e providing Level 1 and Level 2 IT support within an enterprise environment.\u003c/li\u003e \u003cli\u003eSound technical knowledge of IT hardware, software, enterprise networking and troubleshooting.\u003c/li\u003e \u003cli\u003eExperience or understanding of delivering IT support within remote or challenging project environments.\u003c/li\u003e \u003cli\u003eStrong communication, stakeholder engagement and problem-solving skills.\u003c/li\u003e \u003cli\u003eAbility to work autonomously, manage competing priorities and contribute to a collaborative team.\u003c/li\u003e \u003cli\u003eRelevant IT qualifications or certifications, with \u003cstrong\u003eITIL V4 Foundation\u003c/strong\u003e highly regarded\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eWhy join us?\u003c/strong\u003e\u003cbr\u003e The work you\u0026rsquo;ll do will have a tangible positive impact on people\u0026rsquo;s lives, including yours. The diversity of our projects, roles and locations means greater development opportunities. We invest in our people to set and reach personal and professional goals and we have some of the best mentoring minds in the business to help you do that.\u0026nbsp; \u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eBecause when you grow, we all grow.\u003c/strong\u003e\u003cbr\u003e\u003cbr\u003e McConnell Dowell actively seeks and celebrates diversity, inclusion, and individuality. In a culture low on ego and high on support, we encourage everyone to make an impact. We\u0027re big enough to take on community-shaping projects, but agile enough for you to have an influence on how we do things.\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e So, join us, be you, and help us create better together. Apply now!\u003cbr\u003e We are an equal opportunity employer. People of all ages, abilities, sexual orientation, gender identities \u0026amp; cultures including Aboriginal, and Torres Strait Islanders are strongly encouraged to apply.\u003cbr\u003e \u003cem\u003e\u0026nbsp;\u0026nbsp;\u003c/em\u003e\u003cbr\u003e\u003cem\u003e Please note all successful applicants must hold valid work rights for Australia and pass a satisfactory pre-employment medical which includes drug and alcohol checks.\u003c/em\u003e\u003cbr\u003e\u003cem\u003e \u0026nbsp;\u0026nbsp;\u003c/em\u003e\u003cbr\u003e\u003cem\u003e This role is being sourced through McConnell Dowell directly and not accepting applications via external recruitment agencies.\u003c/em\u003e\u003cbr\u003e \u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u0026nbsp;\u003cbr\u003e \u0026nbsp;\u0026nbsp; \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"933993\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "