" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eMember Experience Lead- Clarkson \u0026#128293;\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"21031\"\u003e Club Operations \u003c/li\u003e \u003cli data-id=\"21032\"\u003e Member Experience Lead (Front Desk) \u003c/li\u003e \u003cli data-id=\"21033\"\u003e Western Australia - Clarkson \u003c/li\u003e \u003cli data-id=\"21034\"\u003e Casual \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 20/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003ePlay a pivotal role in supporting the expansion of our rapidly growing business\u003c/li\u003e \u003cli\u003eGenuine potential for career growth within a dynamic environment.\u003c/li\u003e \u003cli\u003ePrioritise member experience over sales, cultivating a welcoming atmosphere.\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e \u003cstrong\u003eThe Opportunity (Casual):\u003c/strong\u003e\u003cbr\u003e\u0026nbsp;\u003cbr\u003eRevo Fitness is on an exciting growth journey, regularly opening new clubs to make affordable fitness accessible to more Australians. We pride ourselves on simplifying the gym experience with affordable membership offerings, excellent member experiences and high-quality fitouts that our members have come to know and love.\u003cbr\u003e\u003cbr\u003eAs a Member Experience Lead, we seek passionate individuals who value the importance of the role we play in providing a simple, welcoming, high-quality, and consistent experience for our members.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eKey Responsibilities:\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eQuality Member Experience:\u003c/strong\u003e Together with our Club Manager, you will act as the primary point of contact for members, ensuring they receive personalised support aligned with Revo Fitness\u0027s vision and values. Your proactive approach will create a welcoming atmosphere where members feel motivated and encouraged on their fitness journeys.\u003c/li\u003e \u003cli\u003e\u003cstrong\u003eTeam Collaboration \u0026amp; Culture:\u003c/strong\u003e Cultivate positive relationships with teammates, embodying Revo Fitness\u0027s values and behaviours. Your role will be instrumental in fostering an inclusive and supportive team environment where every member feels valued and motivated.\u003c/li\u003e \u003cli\u003e\u003cstrong\u003eClub Presentation:\u003c/strong\u003e Maintain Revo Fitness\u0027s high standards for cleanliness, organisation, and equipment functionality. Your attention to detail will ensure that members enjoy a safe and hygienic environment that enhances their overall experience.\u003c/li\u003e \u003cli\u003e\u003cstrong\u003eCompliance and Safety:\u003c/strong\u003e Uphold health and safety standards to protect both team members and members, ensuring adherence to all relevant regulations and protocols. Your commitment to safety will contribute to a secure and inclusive environment for all members at Revo Fitness.\u003c/li\u003e \u003cli\u003e\u003cstrong\u003eReporting and Administration:\u003c/strong\u003e Ensuring smooth operation of our systems by managing member details, checklists, and maintaining strict confidentiality of this information.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eEssential Skills and Experience:\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eAlignment with Revo\u0027s Brand, Values, and Behaviours is essential.\u003c/li\u003e \u003cli\u003eProven customer service experience with excellent interpersonal skills.\u003c/li\u003e \u003cli\u003eStrong communication and conflict management skills.\u003c/li\u003e \u003cli\u003eInitiative and a proactive approach to exceed member expectations.\u003c/li\u003e \u003cli\u003eCurrent First Aid \u0026amp; CPR Certification required prior to starting.\u003c/li\u003e \u003cli\u003ePrevious customer service experience is highly regarded, but not required.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eWho is Revo?\u003c/strong\u003e\u003cbr\u003e\u003cbr\u003eAt Revo Fitness we are committed to making quality fitness accessible to all, with simple memberships, no hidden fees, and 24/7 access. We prioritise our members\u0027 needs and strive to deliver exceptional member experiences at every touchpoint. We\u0026rsquo;re a local, Australian owned business that is rapidly expanding and always looking for passionate people to join our growing team.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eOur Values:\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eWe keep it simple\u003c/li\u003e \u003cli\u003eWe do what we do well\u003c/li\u003e \u003cli\u003eWe care about our people\u003c/li\u003e \u003cli\u003eWe are all about the experience\u003c/li\u003e \u003cli\u003eWe believe in raising the bar\u003c/li\u003e \u003c/ul\u003e If you\u0026rsquo;re ready for a new challenge and want to join a dynamic team, who love pushing the boundaries, hit the apply button now. \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"932025\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "