" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eCustomer Service \u0026amp; Administration Officer\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"22201\"\u003e Admin / Secretarial / Office Support \u003c/li\u003e \u003cli data-id=\"22202\"\u003e Administration \u003c/li\u003e \u003cli data-id=\"22203\"\u003e Melbourne \u003c/li\u003e \u003cli data-id=\"22204\"\u003e Casual \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 19/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003eGreat Work-Life Balance - Monday to Friday, 9:00am-5:00pm, with weekends free\u003c/li\u003e \u003cli\u003eCompetitive Pay - Earn $36.81 per hour.\u003c/li\u003e \u003cli\u003eImmediate Start \u0026amp; Supportive Team - Join a well-established company\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e Are you an organised, customer-focused professional with strong communication skills and a passion for delivering great service?\u003cbr\u003e\u003cbr\u003e Our client is a market leader in supplying high-quality accessories and solutions for the cooking industry. They are currently seeking a motivated \u003cstrong\u003eCustomer Service \u0026amp; Administration Officer\u003c/strong\u003e to join their friendly and supportive team based in Ringwood.\u003cbr\u003e\u003cbr\u003e This is a varied role suited to someone who enjoys interacting with customers, managing administrative tasks and keeping day-to-day operations running smoothly.\u003cbr\u003e\u003cbr\u003e \u003cstrong\u003eWhat\u0027s on Offer?\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003e$36.81 per hour\u003c/li\u003e \u003cli\u003eMonday to Friday, 9:00am\u0026ndash;5:00pm\u003c/li\u003e \u003cli\u003eImmediate start available\u003c/li\u003e \u003cli\u003eFriendly and supportive team environment\u003c/li\u003e \u003cli\u003eWork with a reputable and well-established company\u003c/li\u003e \u003cli\u003eA varied role combining customer service and administration\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eAbout the Role\u003c/strong\u003e\u003cbr\u003e As a Customer Service \u0026amp; Administration Officer, you will play an important role in supporting the daily operations of the service department while providing professional and efficient customer service.\u003cbr\u003e Your responsibilities will include:\u003cbr\u003e \u003cul\u003e \u003cli\u003eManaging incoming emails and customer enquiries\u003c/li\u003e \u003cli\u003eAnswering and directing incoming phone calls\u003c/li\u003e \u003cli\u003ePreparing freight and equipment quotations\u003c/li\u003e \u003cli\u003eChecking stock availability and processing orders\u003c/li\u003e \u003cli\u003eProcessing invoices accurately\u003c/li\u003e \u003cli\u003eFollowing up on Proof of Deliveries (PODs)\u003c/li\u003e \u003cli\u003eResponding to freight and service-related enquiries\u003c/li\u003e \u003cli\u003eManaging inbound and outbound customer communications\u003c/li\u003e \u003cli\u003eProviding general administration support to the team\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eAbout You\u003c/strong\u003e\u003cbr\u003e To be successful in this role, you will be organised, reliable and confident communicating with customers and colleagues. You will also bring:\u003cbr\u003e \u003cul\u003e \u003cli\u003ePrevious experience in customer service, administration or service coordination\u003c/li\u003e \u003cli\u003e\u003cstrong\u003eExcellent verbal and written communication skills\u003c/strong\u003e, with the ability to communicate clearly and professionally over the phone and via email\u003c/li\u003e \u003cli\u003eStrong attention to detail and good time management skills\u003c/li\u003e \u003cli\u003eThe ability to multitask and prioritise tasks in a fast-paced environment\u003c/li\u003e \u003cli\u003eGood computer skills, including Microsoft Office and email\u003c/li\u003e \u003cli\u003eA positive, can-do attitude and willingness to learn\u003c/li\u003e \u003cli\u003eThe ability to use initiative, solve problems and work independently as well as part of a team\u003c/li\u003e \u003cli\u003eExperience with CRM or scheduling systems (preferred but not essential)\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eApply Now!\u003c/strong\u003e\u003cbr\u003e If you\u0027re looking for a Monday to Friday opportunity with great working hours, competitive pay and a supportive team, we\u0027d love to hear from you!\u003cbr\u003e Apply now with your resume to be considered for this opportunity.\u003cbr\u003e\u003cbr\u003e \u003cstrong\u003ePlease note: Only shortlisted candidates will be contacted.\u003c/strong\u003e\u003cbr\u003e \u0026nbsp;\u0026nbsp; \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"931475\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "