" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eAccount Manager\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"24334\"\u003e Insurance \u003c/li\u003e \u003cli data-id=\"24335\"\u003e Insurance - Broker \u003c/li\u003e \u003cli data-id=\"24336\"\u003e NSW Other \u003c/li\u003e \u003cli data-id=\"24337\"\u003e Permanent / Full Time \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 30/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003eBe part of a values-driven organisation with a collaborative team\u003c/li\u003e \u003cli\u003eTake ownership of a diverse portfolio with a loyal client base\u003c/li\u003e \u003cli\u003eFlexible office locations in Sydney offering a blend of onsite \u0026amp; WFH flexibility\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e At Network Insurance House (NIH), we take pride in being one of Australia\u0026rsquo;s most trusted and successful broking brands. Guided by our core values, we are dedicated to achieving exceptional outcomes for both our clients and our people.\u003cbr\u003e\u003cbr\u003eYou\u0026rsquo;ll be joining a team known for its strong culture, supportive environment, and great reputation in the industry. We offer genuine career growth, learning opportunities, and a workplace that values collaboration and celebrates success.\u003cbr\u003e\u003cbr\u003eWe\u0026rsquo;re currently looking for an Account Manager to join our Sydney CBD or Tuggerah branch. In this role, you\u0026rsquo;ll take ownership of a well-established portfolio, built on strong relationships and trust.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eAbout the Role\u003cbr\u003e\u003c/strong\u003e\u003cbr\u003eKey requirements of the role will be focused towards servicing, retaining and growing existing client accounts.\u0026nbsp;New business for this portfolio is handled by a dedicated team who manages new client acquisition and onboarding. This will allow the successful candidate to prioritise servicing the existing portfolio.\u003cbr\u003e\u003cbr\u003eReporting to the Senior Account Manager on a portfolio directly overseen by the Chief Broking Officer.\u0026nbsp;\u003cbr\u003e \u003cbr\u003e You will be working alongside a highly experienced broker with extensive experience in professional risks. In this role, you will contribute to portfolio management, technical advice, insurer relationships and high-quality service delivery.\u003cbr\u003e \u003cbr\u003e \u003cul\u003e \u003cli\u003eManage an allocated portfolio of existing SME and professional services clients, including renewals, endorsements and day-to-day servicing\u003c/li\u003e \u003cli\u003eBuild and maintain strong client relationships through proactive engagement, responsive service and practical insurance advice\u003c/li\u003e \u003cli\u003eIdentify coverage gaps, cross-selling opportunities and ways to strengthen client retention and grow existing accounts\u003c/li\u003e \u003cli\u003eProvide technical advice across Professional Indemnity, General Liability, Business Package, General Property, Management Liability, Cyber and Commercial Motor\u003c/li\u003e \u003cli\u003eManage renewals, insurer referrals and endorsements across scheme and non-scheme policies\u003c/li\u003e \u003cli\u003eLiaise with insurers to negotiate terms, resolve coverage issues and achieve appropriate outcomes for clients\u003c/li\u003e \u003cli\u003eMaintain accurate documentation, compliance standards and consistent service quality\u003c/li\u003e \u003cli\u003eWork collaboratively with the servicing and new business teams to deliver a seamless client experience\u003c/li\u003e \u003cli\u003eIdentify opportunities to improve workflows, reduce errors and increase servicing efficiency\u003c/li\u003e \u003c/ul\u003e This role offers an excellent opportunity to step into a more senior position or further establish yourself as a trusted risk advisor, with the autonomy and support to shape and make the portfolio your own. You\u0026rsquo;ll work closely with a highly experienced broker specialising in Professional Risks, while also benefiting from the support of a dedicated Account Executive.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eAbout You\u003cbr\u003e\u003cbr\u003e\u003c/strong\u003eYou will work alongside the new business team, who manage new client acquisition and onboarding, while your key focus will be on managing the existing portfolio, handling renewals, endorsements and providing coverage advice to clients.\u0026nbsp;\u003cbr\u003e\u003cbr\u003eYou will bring:\u003cbr\u003e \u003cul\u003e \u003cli\u003eMinimum 10 years\u0026rsquo; experience in commercial insurance broking or underwriting, including at least 2 years in an Account Manager role within broking\u003c/li\u003e \u003cli\u003eSound knowledge of Professional Indemnity insurance and a solid understanding of general insurance products, particularly Liability and SME commercial insurance\u003c/li\u003e \u003cli\u003eExperience servicing SME clients and managing a portfolio of existing commercial insurance accounts\u003c/li\u003e \u003cli\u003eExperience managing renewals, endorsements, insurer negotiations and client coverage requirements with minimal supervision\u003c/li\u003e \u003cli\u003eDemonstrated ability to retain and develop client relationships, identify cross-selling opportunities and contribute to portfolio growth\u003c/li\u003e \u003cli\u003eStrong client engagement and communication skills, with the ability to build trusted relationships with professional services clients\u003c/li\u003e \u003cli\u003eExperience working with multiple insurance classes and managing competing client and renewal deadlines\u003c/li\u003e \u003cli\u003eTier 1 Broking qualification (essential)\u003c/li\u003e \u003c/ul\u003e You\u0026rsquo;re someone who takes ownership, enjoys problem-solving, and thrives in a fast-paced, client-focused environment.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003ePerks \u0026amp; Benefits\u003cbr\u003e\u003c/strong\u003e\u003cbr\u003eAt Network Insurance House, we recognise that our people are at the heart of our success. We offer a range of benefits designed to support you both professionally and personally, including:\u003cbr\u003e \u003cul\u003e \u003cli\u003eBonus opportunities across all roles\u003c/li\u003e \u003cli\u003e12 weeks paid parental leave for both primary and secondary carers\u003c/li\u003e \u003cli\u003eFree travel insurance\u003c/li\u003e \u003cli\u003eSalary packaging and novated leasing options\u003c/li\u003e \u003c/ul\u003e Alongside these benefits, you\u0026rsquo;ll be joining a collaborative national brokerage that genuinely values its people and culture. We are passionate about creating an environment where employees feel supported, empowered and encouraged to grow their careers, with ongoing development and progression opportunities across the business, plus a range of additional employee benefits.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eAbout Us\u003cbr\u003e\u003c/strong\u003e\u003cbr\u003eNetwork Insurance House (NIH) is a proudly 100% Australian-owned Insurance Broker, backed by the strength of Steadfast Group Ltd, an ASX-100 company. We specialise in general Risk Management, Workers\u0026rsquo; Compensation, Claims Management and Specialty Industry Risks.\u0026nbsp;\u0026nbsp;\u003cbr\u003e\u0026nbsp;\u0026nbsp;\u003cbr\u003eNIH was\u0026nbsp;formed in 2025 through the strategic integration of Network Insurance Group (established 2012) and Insurance House (established 1983), creating a leading Australian risk advisor.\u003cbr\u003e\u0026nbsp;\u0026nbsp;\u003cbr\u003eCombining the strengths and expertise of two established Steadfast subsidiaries, we deliver exceptional service and industry-leading risk advisory solutions to circa 60,000 valued clients, placing almost $1 billion in premiums on their behalf. As a trusted risk advisor we do more than policy placement, we strongly advocate for our clients, driving better outcomes when it matters most.\u003cbr\u003e\u0026nbsp;\u0026nbsp;\u003cbr\u003eToday we employ over 400 people in 23 offices nationally all under Network Insurance House. Building upon a strong history of client-centric service and trusted relationships, we remain firmly committed to supporting businesses, communities and everyday Australians with quality insurance solutions. \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"921648\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "