" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eEnrolment Advisor\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"27663\"\u003e Office of the Deputy Vice-Chancellor Academic \u003c/li\u003e \u003cli data-id=\"27665\"\u003e Perth, Western Australia \u003c/li\u003e \u003cli data-id=\"27666\"\u003e Contract Full Time \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 27/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003e3 full-time vacancies - 2 x fixed term until December 2027 and 1 x continuing\u003c/li\u003e \u003cli\u003eOn campus Gym \u0026amp; childcare, Wellbeing program, excellent leave entitlements\u003c/li\u003e \u003cli\u003eJoin a rewarding, fast-paced team environment supporting student enrolments!\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e \u003cstrong\u003e\u003cstrong\u003eJob Reference: 1694256\u003cbr\u003e\u003cbr\u003e\u003c/strong\u003e\u003c/strong\u003e Want to make a real difference in students\u0026rsquo; lives? Join Curtin University\u0026rsquo;s Enrolments team as an Enrolment Advisor, where you will deliver high-quality customer service that directly enhances the student experience.\u003cbr\u003e \u003cbr\u003e\u003cstrong\u003eAbout the Role\u003c/strong\u003e\u003cbr\u003e \u003cbr\u003eIn this pivotal role, you will manage and maintain student enrolments and support curriculum structures using our cutting edge systems. From admission to completion, you will help enable student self-management across all courses offered at Curtin\u0026rsquo;s Bentley and Kalgoorlie campuses, as well as online programs through Open Universities Australia. You\u0026rsquo;ll be the key point of contact for resolving enrolment-related enquiries within agreed timeframes, while ensuring student and curriculum records are kept accurate and confidential.\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e If you\u0027re approachable, solution-focused, and thrive in a dynamic environment, this is your opportunity to contribute meaningfully to our students\u0026rsquo; success.\u003cbr\u003e \u003cbr\u003e\u003cstrong\u003eKey Responsibilities:\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eDeliver high-quality, customer-focused support by providing accurate, consistent, and timely advice on enrolment and curriculum matters.\u003c/li\u003e \u003cli\u003eAccurately maintain student records and curriculum information in corporate systems, ensuring confidentiality and adherence to deadlines, timeframes, and approval processes.\u003c/li\u003e \u003cli\u003eBuild and maintain strong professional relationships with staff across Schools, Faculties, Central Teams, Open Universities Australia, and other external stakeholders.\u003c/li\u003e \u003cli\u003eManage and resolve student enquiries within agreed turnaround times in alignment with service KPIs.\u003c/li\u003e \u003cli\u003eMaintain up-to-date knowledge of university systems used to support enrolment and curriculum services, such as Student One and AKARI.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eSELECTION CRITERIA\u003c/strong\u003e\u003cbr\u003e\u003cstrong\u003eWho we are looking for:\u003cbr\u003e\u003c/strong\u003e \u003cul\u003e \u003cli\u003eProven experience in delivering high-quality customer service, with a strong commitment to client satisfaction.\u003c/li\u003e \u003cli\u003eExcellent organisational skills, with the ability to effectively manage time, set priorities, and meet deadlines in a dynamic environment.\u003c/li\u003e \u003cli\u003eStrong problem-solving skills, using sound judgement and knowledge to determine appropriate solutions.\u003c/li\u003e \u003cli\u003eWell-developed interpersonal skills, with the ability to build and maintain effective professional relationships across diverse teams and levels.\u003c/li\u003e \u003cli\u003eExcellent written and verbal communication skills, with the ability to clearly and professionally convey information and prepare accurate documentation.\u003c/li\u003e \u003cli\u003eDemonstrated ability to work both independently and collaboratively within a team environment.\u003c/li\u003e \u003cli\u003eExperience using corporate student information systems such as Student One (desirable).\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eRole Requirements:\u003c/strong\u003e\u003cbr\u003e \u003col\u003e \u003cli\u003eAs this is a fixed term role, you will require permanent work rights in Australia to be considered\u0026nbsp;\u003c/li\u003e \u003cli\u003eSuccessful applicants are subject to a National Police Clearance, and background, integrity, and reference checks to Curtin\u0026rsquo;s satisfaction.\u003c/li\u003e \u003c/ol\u003e \u003cstrong\u003eStudent Services\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u0026nbsp;\u003cbr\u003e \u003c/strong\u003eStudent Services aim to enable Curtin\u0026rsquo;s vision through the delivery of a seamless student-centred experience accessible at any time, on any device, from any location. The area is responsible for the delivery of a suite of essential services, processes and systems which underpin and drive core Curtin University operations.\u003cbr\u003e \u003cbr\u003e\u003cstrong\u003eAbout Curtin University\u003c/strong\u003e\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e Curtin University proudly stands among the top one percent of global universities according to the ARWU 2026 rankings. We are an energetic, dedicated team of academics and professionals working together to provide global solutions through quality graduates and innovative research. Curtin is a welcoming space where integrity, respect for one another, courage, excellence, and impact are essential to everyday life. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities and genders, and people of diverse ethnicity, nationality and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live.\u003cbr\u003e For more information, please visit\u0026nbsp;our Diversity and Inclusion page:\u003cbr\u003e https://staff.curtin.edu.au/discover-curtin/diversity-equity-and-inclusion-at-curtin/ \u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e \u003cstrong\u003eWhat We Offer You:\u003c/strong\u003e\u003cbr\u003e\u003cbr\u003e3 x Full-time vacancies - 2 x fixed term until December 2027 and 1 x continuing\u003cbr\u003e\u003cstrong\u003e\u003cbr\u003eThese full-time roles attract a remuneration of $85,781 - $93,836 (G05) per annum + 17% superannuation.\u003c/strong\u003e\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e Situated on Whadjuk Nyungar Country, our vibrant Bentley campus includes an art gallery, gym, childcare and medical centre, bus station, accessible parking and endless food options including a supermarket. Aside from the vibrant campus life, we offer more than just a job. Curtin offers a wide range of generous benefits, including additional leave, salary packaging, health and wellbeing services and an array of discounts for retail, travel and much more.\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e For more reasons to work at Curtin, please visit\u0026nbsp;https://staff.curtin.edu.au/discover-curtin/ \u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e \u003cstrong\u003eJoin Us!\u003c/strong\u003e\u003cbr\u003e \u003cbr\u003e If this sounds like your next role, please click APPLY NOW ensuring to attach the following documents:\u0026nbsp;\u003cbr\u003e \u003cul\u003e \u003cli\u003eUp to date Resume\u003c/li\u003e \u003cli\u003eCover Letter outlining your interest and experience, addressing the Selection Criteria noted above\u003c/li\u003e \u003c/ul\u003e If you have any queries in relation to this opportunity or the application process, please contact our careers team on CurtinCareers@curtin.edu.au or 08 9266 9000 (option 3,1), quoting the reference number. Please note applications will not be accepted via this email address.\u003cbr\u003e \u003cbr\u003e \u003cstrong\u003eApplications close: 8:00PM (AWST), Tuesday, 10 November 2026\u003c/strong\u003e\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e Late applications or applications received via email will not be considered, and only successful candidates will be contacted.\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e \u003cspan style=\"text-decoration:underline\"\u003ePlease note we are not accepting applications from recruitment agencies at this time.\u003c/span\u003e\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e \u003cem\u003eCurtin reserves the right at its sole discretion to withdraw from the recruitment process, not to make an appointment, or to appoint by invitation, at any time. We reserve the right to remove the advert earlier than the date on the advert.\u003c/em\u003e \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"920480\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "