" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eAssistant Claims Executive\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"24334\"\u003e Banking \u0026amp; Finance \u003c/li\u003e \u003cli data-id=\"24335\"\u003e Other \u003c/li\u003e \u003cli data-id=\"24336\"\u003e Melbourne \u003c/li\u003e \u003cli data-id=\"24337\"\u003e Permanent / Full Time \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 28/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003eJoin a national team working on a wide range of motor Insurance claims\u003c/li\u003e \u003cli\u003eCareer development and progression opportunities within a national brokerage\u003c/li\u003e \u003cli\u003eSouth Brisbane location with hybrid working flexibility\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e At Network Insurance House (NIH), we take pride in being one of Australia\u0026rsquo;s most trusted and successful broking brands. Guided by our core values, we are dedicated to achieving exceptional outcomes for both our clients and our people.\u003cbr\u003e\u003cbr\u003eYou\u0026rsquo;ll be joining a team known for its strong culture, supportive environment, and great reputation in the industry. We offer genuine career growth, learning opportunities, and a workplace that values collaboration and celebrates success. \u003cbr\u003e\u003cbr\u003eWe\u0026rsquo;re currently looking for an Assistant Claims Executive to join our Melbourne or Brisbane branch.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eAbout the Role\u003cbr\u003e\u003c/strong\u003e\u003cbr\u003eAs an integral member of our national team, the Assistant Claims Executive supports the day-to-day management of motor insurance claims, while also providing administrative and operational support to the broader claims team. \u003cbr\u003e\u003cbr\u003eYou\u0026rsquo;ll play a key role in ensuring claims are managed efficiently and clients receive a high level of service throughout the process.\u003cbr\u003e\u003cbr\u003e In this role you will:\u003cbr\u003e \u003cul\u003e \u003cli\u003eTriage and lodge new motor claims, ensuring all required information is gathered and submitted to insurers\u003c/li\u003e \u003cli\u003eMonitor and manage the claims inbox, responding to requests and following up with clients, insurers, and service providers\u003c/li\u003e \u003cli\u003eSupport the end-to-end management of motor claims, including managing your own portfolio\u003c/li\u003e \u003cli\u003eMaintain accurate claim records, track progress, and support the broader claims team to deliver positive client outcomes\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eAbout You\u003cbr\u003e\u003c/strong\u003e\u003cbr\u003eYou may be early in your insurance career or already have experience in claims, insurance administration, or a similar customer-focused role. You\u0026rsquo;re organised, proactive, and enjoy working in a fast-paced team environment.\u003cbr\u003e\u003cbr\u003eTo succeed in this role, you\u0026rsquo;ll bring:\u003cbr\u003e \u003cul\u003e \u003cli\u003eStrong communication and customer service skills\u003c/li\u003e \u003cli\u003eExcellent organisational skills and attention to detail\u003c/li\u003e \u003cli\u003eThe ability to manage multiple tasks and meet deadlines\u003c/li\u003e \u003cli\u003eConfidence building relationships with clients, insurers, and internal stakeholders\u003c/li\u003e \u003cli\u003eA proactive attitude with a genuine interest in developing your career in insurance and claims\u003c/li\u003e \u003cli\u003ePrevious experience in insurance will be highly regarded but not essential, as training and support are provided\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003ePerks \u0026amp; Benefits\u003cbr\u003e\u003c/strong\u003e\u003cbr\u003e At Network Insurance House, we recognise that our people are at the heart of our success. We offer a range of benefits designed to support you both professionally and personally, including:\u003cbr\u003e \u003cul\u003e \u003cli\u003eBonus opportunities across all roles\u003c/li\u003e \u003cli\u003e12 weeks paid parental leave for both primary and secondary carers\u003c/li\u003e \u003cli\u003eFree travel insurance\u003c/li\u003e \u003cli\u003eSalary packaging and novated leasing options\u003c/li\u003e \u003c/ul\u003e Alongside these benefits, you\u0026rsquo;ll be joining a collaborative national brokerage that genuinely values its people and culture. We are passionate about creating an environment where employees feel supported, empowered and encouraged to grow their careers, with ongoing development and progression opportunities across the business, plus a range of additional employee benefits.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eAbout Us\u003c/strong\u003e\u003cbr\u003e\u0026nbsp;\u0026nbsp;\u003cbr\u003eNetwork Insurance House (NIH) is a proudly 100% Australian-owned Insurance Broker, backed by the strength of Steadfast Group Ltd, an ASX-100 company. We specialise in general Risk Management, Workers\u0026rsquo; Compensation, Claims Management and Specialty Industry Risks.\u0026nbsp;\u0026nbsp;\u003cbr\u003e\u0026nbsp;\u0026nbsp;\u003cbr\u003eNIH was\u0026nbsp;formed in 2025 through the strategic integration of Network Insurance Group (established 1995) and Insurance House (established 1983), creating a leading Australian risk advisor.\u003cbr\u003e\u0026nbsp;\u0026nbsp;\u003cbr\u003eCombining the strengths and expertise of two established Steadfast subsidiaries, we deliver exceptional service and industry-leading risk advisory solutions to circa 60,000 valued clients, placing almost $1 billion in premiums on their behalf. As a trusted risk advisor we do more than policy placement, we strongly advocate for our clients, driving better outcomes when it matters most.\u003cbr\u003e\u0026nbsp;\u0026nbsp;\u003cbr\u003eToday we employ over 400 people in 25 offices nationally all under Network Insurance House. Building upon a strong history of client-centric service and trusted relationships, we remain firmly committed to supporting businesses, communities and everyday Australians with quality insurance solutions.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eIf you\u0026rsquo;re looking to build your career in insurance claims and join a supportive and growing team, we\u0026rsquo;d love to hear from you!\u0026nbsp;\u003c/strong\u003e \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"917368\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "