" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eAwards Advisor, Graduations\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"27663\"\u003e Office of the Deputy Vice-Chancellor Academic \u003c/li\u003e \u003cli data-id=\"27665\"\u003e Perth, Western Australia \u003c/li\u003e \u003cli data-id=\"27666\"\u003e Contract Full Time \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 15/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003eFull time, fixed term opportunity to September 2027 | Bentley Campus\u003c/li\u003e \u003cli\u003eOn campus Gym \u0026amp; childcare, wellbeing program, excellent leave entitlements\u003c/li\u003e \u003cli\u003eSupport students across awards, conferral, assessment and graduation\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e \u003cstrong\u003eJob Reference: 1693800\u003c/strong\u003e\u003cbr\u003e\u003cbr\u003e \u003cstrong\u003eAbout the Role\u003cbr\u003e\u003c/strong\u003e\u003cbr\u003e Working within the Service Delivery directorate, you will play an important role in supporting Curtin\u0027s awards and graduation activities and assisting with the coordination of graduation ceremonies.\u003cbr\u003e\u003cbr\u003e You will also provide high-quality Tier 2 support to students across a range of matters relating to assessment, examinations, academic status, conferral and awards, with a special focus on all graduation matters. You will work closely with colleagues across Student Services, faculties and schools to resolve complex enquiries and ensure students receive accurate, timely and professional advice.\u003cbr\u003e\u003cbr\u003e This is a varied role suited to someone who enjoys working in a busy service environment, balancing detailed administrative work with stakeholder engagement and delivering an excellent student experience.\u003cbr\u003e\u003cbr\u003e \u003cstrong\u003eKey Responsibilities:\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eAssist with the coordination and delivery of graduation events.\u003c/li\u003e \u003cli\u003eManage complex student enquiries across face-to-face, online and telephone channels.\u003c/li\u003e \u003cli\u003eProvide advice and support relating to assessments, examinations, academic status, conferral and awards.\u003c/li\u003e \u003cli\u003eBuild effective relationships with faculty and other key stakeholders.\u003c/li\u003e \u003cli\u003eCommunicate with students regarding conferral and the provision of awards.\u003c/li\u003e \u003cli\u003eIdentify opportunities to improve processes and procedures to enhance the student experience.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eSELECTION CRITERIA\u003cbr\u003e\u003c/strong\u003e\u003cbr\u003e \u003cstrong\u003eWho we are looking for:\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eA degree; or a diploma with considerable relevant experience; or an equivalent combination of relevant education, training and experience.\u003c/li\u003e \u003cli\u003eDemonstrated experience providing high-quality customer service and a commitment to delivering an excellent client experience.\u003c/li\u003e \u003cli\u003eStrong organisational skills, with the ability to manage competing priorities and meet deadlines. Project management experience will be looked upon favourably.\u003c/li\u003e \u003cli\u003eWell-developed problem-solving skills and the ability to use sound judgement and discretion.\u003c/li\u003e \u003cli\u003eStrong interpersonal skills, the ability to build effective working relationships with stakeholders across different areas and organisational levels, and confidence to present to large groups of stakeholders.\u003c/li\u003e \u003cli\u003eExcellent written and verbal communication skills, with a strong view to ensure positive end-user experience.\u003c/li\u003e \u003cli\u003eThe ability to work both independently and collaboratively as part of a team.\u003c/li\u003e \u003cli\u003eStrong digital literacy across a range of common business applications.\u003c/li\u003e \u003c/ul\u003e Previous experience working in a student-focused environment, using a student information system such as Student One, working with a CRM, or supporting events would be highly regarded.\u003cbr\u003e\u003cbr\u003e \u003cstrong\u003eRole Requirements:\u003c/strong\u003e\u003cbr\u003e \u003col\u003e \u003cli\u003eAs this is a fixed term role, you will require permanent work rights in Australia to be considered\u0026nbsp;\u003c/li\u003e \u003cli\u003eSuccessful applicants are subject to a National Police Clearance, and background, integrity, and reference checks to Curtin\u0026rsquo;s satisfaction.\u003c/li\u003e \u003c/ol\u003e \u003cstrong\u003eStudent Services\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u0026nbsp;\u003cbr\u003e \u003c/strong\u003eStudent Services aim to enable Curtin\u0026rsquo;s vision through the delivery of a seamless student-centred experience accessible at any time, on any device, from any location. The area is responsible for the delivery of a suite of essential services, processes and systems which underpin and drive core Curtin University operations.\u003cbr\u003e\u003cbr\u003e \u003cstrong\u003eAbout Curtin University\u003c/strong\u003e\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e Curtin University proudly stands among the top one percent of global universities according to the ARWU 2026 rankings. We are an energetic, dedicated team of academics and professionals working together to provide global solutions through quality graduates and innovative research. Curtin is a welcoming space where integrity, respect for one another, courage, excellence, and impact are essential to everyday life. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities and genders, and people of diverse ethnicity, nationality and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live.\u003cbr\u003e\u003cbr\u003e For more information, please visit\u0026nbsp;our Diversity and Inclusion page:\u003cbr\u003e https://staff.curtin.edu.au/discover-curtin/diversity-equity-and-inclusion-at-curtin/ \u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e \u003cstrong\u003eWhat We Offer You:\u003cbr\u003e\u003c/strong\u003e\u003cbr\u003e \u003cstrong\u003eThis full-time, continuing role attracts a salary package of $85,781 - $93,836 (G05) per annum plus 17% superannuation.\u003c/strong\u003e\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e Situated on Whadjuk Nyungar Country, our vibrant Bentley campus includes an art gallery, gym, childcare and medical centre, bus station, accessible parking and endless food options including a supermarket. Aside from the vibrant campus life, we offer more than just a job. Curtin offers a wide range of generous benefits, including additional leave, salary packaging, health and wellbeing services and an array of discounts for retail, travel and much more.\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e For more reasons to work at Curtin, please visit\u0026nbsp;https://staff.curtin.edu.au/discover-curtin/ \u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e \u003cstrong\u003eJoin Us!\u003c/strong\u003e\u003cbr\u003e \u003cbr\u003e If this sounds like your next role, please click APPLY NOW ensuring to attach the following documents:\u0026nbsp;\u003cbr\u003e \u003cul\u003e \u003cli\u003eUp to date Resume\u003c/li\u003e \u003cli\u003eCover Letter outlining your interest and experience, addressing the Selection Criteria noted above\u003c/li\u003e \u003c/ul\u003e If you have any queries in relation to this opportunity or the application process, please contact our careers team on CurtinCareers@curtin.edu.au or 08 9266 9000 (option 3,1), quoting the reference number. Please note applications will not be accepted via this email address.\u003cbr\u003e \u003cbr\u003e \u003cstrong\u003eApplications close: 8:00PM (AWST), 29 October 2026\u003c/strong\u003e\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e Late applications or applications received via email will not be considered, and only successful candidates will be contacted.\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e \u003cspan style=\"text-decoration:underline\"\u003ePlease note we are not accepting applications from recruitment agencies at this time.\u003c/span\u003e\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e \u003cem\u003eCurtin reserves the right at its sole discretion to withdraw from the recruitment process, not to make an appointment, or to appoint by invitation, at any time. We reserve the right to remove the advert earlier than the date on the advert.\u003c/em\u003e\u003cbr\u003e \u003cem\u003e\u0026nbsp;\u003c/em\u003e\u0026nbsp; \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"916267\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "