" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eDuty Manager - The Palm House\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"27950\"\u003e Hospitality / Travel / Tourism \u003c/li\u003e \u003cli data-id=\"27951\"\u003e Management / Supervisor \u003c/li\u003e \u003cli data-id=\"27952\"\u003e Townsville QLD \u003c/li\u003e \u003cli data-id=\"27953\"\u003e Permanent / Full Time \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 9/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003eIdyllic location in tropical North Queensland\u003c/li\u003e \u003cli\u003eUniforms supplied and laundered\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e Ready to take the next step in your hospitality career? Join the leadership team at \u003cstrong\u003ePalm House\u003c/strong\u003e, one of North Queensland\u0027s most vibrant dining destinations, and play a key role in creating unforgettable guest experiences.\u003cbr\u003e\u003cbr\u003e \u003cstrong\u003eWhy Join Us?\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eWork at one of the region\u0027s leading destinations for dining, events and entertainment\u003c/li\u003e \u003cli\u003eEnjoy generous staff discounts across the Morris Group\u003c/li\u003e \u003cli\u003eSecure permanent full-time and part-time employment with genuine career growth opportunities\u003c/li\u003e \u003cli\u003eBe part of a passionate, high-performing hospitality team\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eThe Opportunity\u003cbr\u003e\u003c/strong\u003e\u003cbr\u003e As a \u003cstrong\u003eDuty Manager\u003c/strong\u003e, you\u0027ll lead from the front, overseeing daily food and beverage operations while driving exceptional service standards, team performance, and guest satisfaction. This hands-on leadership role is perfect for someone who thrives in a fast-paced environment and is passionate about delivering memorable experiences.\u003cbr\u003e\u003cbr\u003e \u003cstrong\u003eWhat You\u0027ll Bring\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eProven leadership experience in a restaurant, bistro, bar, or premium hospitality environment\u003c/li\u003e \u003cli\u003eA passion for coaching and motivating teams to perform at their best\u003c/li\u003e \u003cli\u003eStrong problem-solving skills and the confidence to make decisions under pressure\u003c/li\u003e \u003cli\u003eExceptional communication and guest engagement skills\u003c/li\u003e \u003cli\u003eSound knowledge of RSA compliance, liquor licensing requirements, and responsible service practices\u003c/li\u003e \u003cli\u003eA focus on maintaining exceptional standards of service, presentation, safety, and cleanliness\u003c/li\u003e \u003cli\u003eFlexibility to work evenings, weekends, public holidays, and peak trading periods\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eEssential Requirements\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eCurrent Responsible Service of Alcohol (RSA)\u003c/li\u003e \u003cli\u003eResponsible Management of Licensed Venues (RMLV) and Approved Manager Licence, or willingness to obtain\u003c/li\u003e \u003cli\u003ePrevious experience managing and resolving alcohol-related service issues\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003e\u003cspan style=\"text-decoration:underline\"\u003eAbout Us \u003c/span\u003e\u003c/strong\u003e\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e The Ville is tropical North Queensland\u0026rsquo;s premier destination for dining, events and entertainment; located in gorgeous Townsville boasting 300 days of sunshine every year. Rising from the edge of the Great Barrier Reef, The Ville combines casual sophistication with the vibrant, playful spirit of modern Australia. Featuring award winning restaurants, world-class facilities and entertainment, The Ville is one of Queensland\u0026rsquo;s hottest tourism destinations.\u0026nbsp; We\u0026rsquo;re always on the lookout for the best and brightest talent across every aspect of hospitality, tourism, corporate services, gaming, and everything in between to give our guests an unmatched holiday experience.\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e\u003cstrong\u003eIs This You?\u003c/strong\u003e\u003cbr\u003e You are an energetic hospitality professional who leads by example, thrives under pressure, and takes pride in delivering outstanding guest experiences. If you\u0027re passionate about people, service, and creating a positive team culture, we\u0027d love to hear from you.\u003cbr\u003e\u003cbr\u003e \u003cstrong\u003eApply Today\u003cbr\u003e\u003c/strong\u003eSubmit your current CV and cover letter outlining why you\u0027re the perfect fit to lead our Palm House team. \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"914012\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "