" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eTrainee Customer Field Technician Opportunities, QLD, NSW, WA, NT\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"24066\"\u003e Trades \u0026amp; Services \u003c/li\u003e \u003cli data-id=\"24067\"\u003e Apprentice / Trainee \u003c/li\u003e \u003cli data-id=\"24068\"\u003e Various \u003c/li\u003e \u003cli data-id=\"24069\"\u003e Permanent / Full Time \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 6/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003eMultiple opportunities\u003c/li\u003e \u003cli\u003eVehicle and tools provided\u003c/li\u003e \u003cli\u003eGet paid while you learn\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e \u003cstrong\u003eNBN CO | TRAINEE CUSTOMER FIELD TECHNICIANS | QLD, NSW, WA and NT Locations\u003c/strong\u003e\u003cbr\u003e \u0026nbsp;\u003cbr\u003e \u0026nbsp;\u003cbr\u003e \u003cstrong\u003eQLD Locations:\u0026nbsp;\u003c/strong\u003e\u003cbr\u003e Cairns, Atherton, Townsville, Toowoomba\u003cbr\u003e \u0026nbsp;\u003cbr\u003e \u003cstrong\u003eNSW Locations:\u0026nbsp;\u003c/strong\u003e\u003cbr\u003e Ballina, Grafton, Casino, Armidale\u003cbr\u003e \u0026nbsp;\u003cbr\u003e \u003cstrong\u003eNT Locations\u003c/strong\u003e\u003cbr\u003e Alice Springs, Darwin\u003cbr\u003e \u0026nbsp;\u003cbr\u003e \u003cstrong\u003eWA Locations\u003c/strong\u003e\u003cbr\u003e Perth, Bunbury\u003cbr\u003e \u0026nbsp;\u003cbr\u003e \u003cstrong\u003eJob Expectations\u003c/strong\u003e\u0026nbsp;\u003cbr\u003e \u0026nbsp;\u003cbr\u003e \u003cdiv\u003e \u003cdiv\u003enbn is seeking to attract more \u003cstrong\u003eWomen\u003c/strong\u003e and \u003cstrong\u003eFirst Nations\u003c/strong\u003e individuals to join our ACCOM award-winning Customer Field Technician Traineeship Program. Our aim is to promote the right capability, increase cultural equality, and enhance the diversity of our operations teams, for the benefit of our workforce, customers, and communities.\u0026nbsp;\u003c/div\u003e \u003cbr\u003e \u003cdiv\u003eOur Field Service teams are nbn\u0027s professional, trusted, and essential customer-facing workforce. They\u0027re the friendly faces, confident voices, and skilled hands working on our network and in communities every day.\u003cbr\u003e \u0026nbsp;\u003cbr\u003e Our Trainee Customer Field Technicians are an integral part of these teams, learning, developing, and building skills as they turn their passion into practice every day. They contribute to something important and lasting - a network that spans our country, bringing unlimited possibilities to Australian homes and businesses.\u0026nbsp;\u003c/div\u003e \u003cbr\u003e \u003cdiv\u003e\u003cstrong\u003eAs a Trainee Customer Field Technician, you will:\u003c/strong\u003e\u0026nbsp;\u003c/div\u003e \u003cdiv\u003e \u003cul\u003e \u003cli\u003eWork in the field helping to connect customers to the internet\u0026nbsp;\u003c/li\u003e \u003cli\u003eBe employed on a permanent full-time basis with leave entitlements\u0026nbsp;\u003c/li\u003e \u003cli\u003eWork towards a Cert III in Telecommunications Technology over the 12-month traineeship\u0026nbsp;\u003c/li\u003e \u003cli\u003eBe supported by experts in the field to complete your traineeship, learning how to be a Customer Field Technician\u0026nbsp;\u003c/li\u003e \u003c/ul\u003e \u003c/div\u003e \u003cbr\u003e \u003cdiv\u003e\u003cstrong\u003eYou will be rewarded with:\u003c/strong\u003e\u0026nbsp;\u003c/div\u003e \u003cdiv\u003e \u003cul\u003e \u003cli\u003eAn award-winning traineeship program where you will get \u003cstrong\u003epaid\u003c/strong\u003e while you learn\u0026nbsp;\u003c/li\u003e \u003cli\u003eCompetitive Salary of $77,330 inclusive of Superannuation \u0026nbsp;\u003c/li\u003e \u003cli\u003eWorking primarily in the field, learning on the job alongside our many experts\u0026nbsp;\u003c/li\u003e \u003cli\u003eAchieving a nationally recognised qualification, paid for by nbn\u0026nbsp;\u003c/li\u003e \u003cli\u003eEmbarking on a versatile and valuable career steppingstone\u0026nbsp;\u003c/li\u003e \u003cli\u003eAn nbn work vehicle and all the tools, clothing and safety equipment you need\u0026nbsp;\u003c/li\u003e \u003cli\u003eBeing part of an inclusive work culture that prioritises balance and wellbeing, and\u0026nbsp;\u003c/li\u003e \u003cli\u003e18 weeks of paid parental leave\u0026nbsp;\u003c/li\u003e \u003c/ul\u003e \u003c/div\u003e \u003c/div\u003e \u003cdiv\u003eYou\u0027ll experience a diverse and dynamic working environment where no two days out in the field are alike.\u003cbr\u003e \u0026nbsp;\u003cbr\u003e Supported by our dedicated and caring managers and skilled, experienced, and collaborative colleagues you will build your skills and confidence. Whether you\u0027re out in the network performing inspections or maintenance, diagnosing, and resolving faults, to providing the best service, or connecting more homes and businesses to high-speed fibre.\u0026nbsp;\u003c/div\u003e \u003cbr\u003e \u003cdiv\u003e\u0026nbsp;\u003cbr\u003e \u003cstrong\u003eA bit about you\u003c/strong\u003e\u0026nbsp;\u003c/div\u003e \u003cdiv\u003e\u0026nbsp;\u003cbr\u003e To get the most out of this traineeship, you\u0027ll likely have an inquisitive mind and an eagerness to learn, a positive attitude and a driver\u0027s license. A passion for customer service and an appetite for working independently and at pace will set you up for even more success. We\u0027ll support you with developing your skills and will provide the training and guidance you need on the job in a safe, supportive, and flexible environment while you get paid.\u0026nbsp;\u003c/div\u003e \u003cbr\u003e \u003cdiv\u003e\u003cem\u003e\u003cstrong\u003eInspired to learn more? \u003c/strong\u003e\u003c/em\u003enbn\u0027s free Digital Work Experience allows anyone to experience the work that our Customer Field Technicians (CFT) do every day - from the comfort of your own home. Please visit our \u003cspan style=\"text-decoration:underline\"\u003eDigital Work experience\u003c/span\u003e to get real life insights into the role.\u003cem\u003e\u0026nbsp;Th\u003c/em\u003e\u003cem\u003eis will form part of your application process and will be required to progress further.\u003c/em\u003e\u003cem\u003e\u0026nbsp;\u0026nbsp;\u003c/em\u003e\u003c/div\u003e \u003cdiv\u003e\u0026nbsp;\u003cbr\u003e \u003cstrong\u003eApplication Process\u003c/strong\u003e\u003cbr\u003e \u0026nbsp;\u003cbr\u003e You may find that your experience does not match every requirement listed but, if this role has piqued your interest or resonates with where you are in your career, we encourage you to apply rather than self-select out. We are interested in transferable skills and your skills and perspective could be exactly what we would value to strengthen our team.\u003c/div\u003e \u0026nbsp;\u003cbr\u003e \u003cdiv\u003e\u003cstrong\u003eLife at nbn\u003c/strong\u003e\u0026nbsp;\u003cbr\u003e \u0026nbsp;\u003c/div\u003e \u003cdiv\u003eTo be part of nbn is to be part of something bigger. There\u0027s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia\u0027s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We\u0027re continuing to create Australia\u0027s network\u0026mdash;a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.\u003c/div\u003e \u003cbr\u003e \u003cbr\u003e \u003cdiv\u003e\u003cstrong\u003eA more inclusive working world\u003c/strong\u003e\u0026nbsp;\u003cbr\u003e \u0026nbsp;\u003c/div\u003e \u003cdiv\u003enbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That\u0027s why we have a Reconciliation Action Plan, Accessibility \u0026amp; Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Gold Employer for two years running, and have active employee-led diversity pillars. \u003cspan style=\"text-decoration:underline\"\u003eClick here to see our list of employee benefits\u003c/span\u003e and why we\u0027re recognised as a WORK180 Endorsed Employer for Women.\u0026nbsp;\u003c/div\u003e \u003cbr\u003e \u003cdiv\u003eWe champion equal opportunities for all employees. If you have any requests or accessibility requirements throughout the expression of interest process, please advise us at the time of connection and we will adjust to meet your needs.\u0026nbsp;\u003c/div\u003e \u003cdiv\u003e\u0026nbsp;\u003cbr\u003e \u003cstrong\u003eTo be eligible for this role, you must have full working rights in Australia.\u003c/strong\u003e\u003cbr\u003e \u0026nbsp;\u003cbr\u003e \u003cem\u003eThe filling of these positions is intended to constitute a special measure under, section 7D of the Sex Discrimination\u0026nbsp;Act 1984 (Cth), and section 31 of the Equal Opportunity Act 1984 (WA), section 27 of the Discrimination Act 1991 (ACT), section 57 of the Anti-Discrimination Act 1996 (NT), section 105 of the Anti-Discrimination Act 1991 (Qld), section 47 of the Equal Opportunity Act 1984 (SA), section 26 of the Anti-Discrimination Act 1998 (Tas), and section 12 of the Equal Opportunity Act 2010 (Vic).\u003c/em\u003e\u003cbr\u003e \u0026nbsp;\u003cbr\u003e \u003cem\u003eAdditionally, under the provisions of section 126 of the Anti-Discrimination Act 1977 (NSW), an exemption is given from sections 8, 25 and 51 of the Anti-Discrimination Act 1977 (NSW) to NBN Co Limited to:\u003c/em\u003e\u003cbr\u003e \u0026middot;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003cem\u003e\"designate, advertise and recruit Aboriginal and Torres Strait Islander people only for the role of Customer Field Technician Trainee\"; and\u003c/em\u003e\u003cbr\u003e \u0026middot;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp; \u003cem\u003e\"designate, advertise and recruit women only for the role of Customer Field Technician Trainee in pursuance of its target to reach 70% women recruits in CFT Trainee roles and 40% women in leadership positions, and in support of its intention to increase the representation of women in Field-based roles to closer to 50%\".\u003c/em\u003e\u003cbr\u003e \u0026nbsp;\u003cbr\u003e \u003cem\u003eThe positions are therefore only open to \u003cspan style=\"text-decoration:underline\"\u003eFirst Nations people\u003c/span\u003e and to \u003cspan style=\"text-decoration:underline\"\u003ewomen\u003c/span\u003e.\u003c/em\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e \u003cdiv\u003e\u0026nbsp;\u003cbr\u003e \u003cem\u003e\u003cstrong\u003eThe job listing above is being advertised by the RSL Employment Program on behalf of the employer. The employer may close the role earlier than this listing and it is at their discretion.\u003c/strong\u003e\u003c/em\u003e\u003cbr\u003e\u003cem\u003e\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003c/em\u003e\u003cbr\u003e\u003cem\u003e\u003cstrong\u003eThe RSL Employment Program helps ex-serving members of the Australian Defence Force, and partners of current or ex-serving members find meaningful employment.\u003c/strong\u003e\u003c/em\u003e\u003cbr\u003e\u003cem\u003e\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003c/em\u003e\u003cbr\u003e\u003cem\u003e\u003cstrong\u003ePlease apply via our website if you are a part of this cohort. If not, kindly apply via the Employer\u0027s advert.\u003c/strong\u003e\u003c/em\u003e\u003cbr\u003e\u003cem\u003e\u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003c/em\u003e\u003cbr\u003e\u003cem\u003e\u003cstrong\u003eBy clicking \"Apply Now\" and entering your details, one of our Employment Consultants will contact you to discuss this job opportunity and the services available in our Program\u003c/strong\u003e\u003c/em\u003e\u003c/div\u003e \u003c/div\u003e \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"912521\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "