" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eCustomer Advisor - Jermyn Street\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"24896\"\u003e Retail \u003c/li\u003e \u003cli data-id=\"24897\"\u003e Sales Associate \u003c/li\u003e \u003cli data-id=\"24898\"\u003e UK \u003c/li\u003e \u003cli data-id=\"24899\"\u003e Full-Time \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 1/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003eJoin an iconic Australian brand\u003c/li\u003e \u003cli\u003eGenerous product allowance and discount\u003c/li\u003e \u003cli\u003eOffering career opportunities\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e \u003cstrong\u003eFull and Part-Time Customer Advisors\u0026nbsp;\u003c/strong\u003e\u003cbr\u003eFor almost century, R.M.Williams has stood as a symbol of craftsmanship and quality. From our iconic boots to our timeless apparel, every product tells a story of the Australian spirit. As we continue to grow and evolve, we remain committed to honouring our heritage while embracing the opportunities of tomorrow.\u0026nbsp;\u003cbr\u003e\u003cbr\u003eAs a Customer Advisor, you will play a crucial role in your store\u0027s success. Responsibilities encompass being the driving force in delivering a customer-centric store experience, along with day-to-day store operations.\u0026nbsp;\u0026nbsp;\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eWhat we\u0026rsquo;re looking for:\u0026nbsp;\u003c/strong\u003e\u003cbr\u003eThis dynamic and multi-faceted role will call for passionate, curious individuals who thrive in a growth, team and customer-centric environment. Customer Advisors will have:\u0026nbsp;\u003cbr\u003e \u003cul\u003e \u003cli\u003ePrevious experience working in a retail environment, preferably within a premium retailer.\u0026nbsp;\u003c/li\u003e \u003cli\u003eProven ability to meet and contribute to sales targets and KPIs.\u0026nbsp;\u003c/li\u003e \u003cli\u003eAbility to learn quickly and develop exceptional product knowledge across our range of fashion, footwear and accessories.\u0026nbsp;\u003c/li\u003e \u003cli\u003eExcellent verbal and written communication to interact effectively with customers and team members.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eKey Responsibilities:\u0026nbsp;\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eContribute to setting high standards for customer service and sales, serving as an R.M.Williams role model.\u0026nbsp;\u0026nbsp;\u003c/li\u003e \u003cli\u003eDeliver visual excellence through implementation and daily maintenance of store visual standards, to create the best store environment and presentation of our products.\u0026nbsp;\u003c/li\u003e \u003cli\u003eExemplify excellence with our Signature Service, welcoming every customer into the R.M.Williams experience.\u0026nbsp;\u003c/li\u003e \u003cli\u003eActively engage in selling products on the shop floor and participate in all company promotions and activities as required, contributing to achieving daily, weekly, monthly and yearly sales targets.\u0026nbsp;\u003c/li\u003e \u003cli\u003eStaying informed about new products, promotions, and company policies to better assist customers.\u0026nbsp;\u003c/li\u003e \u003c/ul\u003e \u003cbr\u003e\u003cstrong\u003eWhat we offer:\u003cbr\u003e\u003c/strong\u003eAside from working for an iconic Australian company at a time of growth and transformation, we offer a competitive benefits package including:\u0026nbsp;\u003cbr\u003e \u003cul\u003e \u003cli\u003eGenerous product allowance\u0026nbsp;\u0026nbsp;\u003c/li\u003e \u003cli\u003e40% employee discount\u0026nbsp;\u0026nbsp;\u003c/li\u003e \u003cli\u003eMonthly KPI incentive program\u0026nbsp;\u003c/li\u003e \u003cli\u003eEmployee Assistance Program\u0026nbsp;\u0026nbsp;\u003c/li\u003e \u003cli\u003ePaid parental leave\u0026nbsp;\u0026nbsp;\u003c/li\u003e \u003cli\u003eExcellent career development, including opportunities to work internationally\u003c/li\u003e \u003c/ul\u003e \u003cbr\u003e\u003cstrong\u003eSkills and Experience:\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eAt least 1 year experience within a fashion or footwear retailer\u003c/li\u003e \u003cli\u003eProven ability to meet and contribute to sales targets\u003c/li\u003e \u003cli\u003eAbility to learn quickly and develop exceptional product knowledge across our range of fashion, footwear and accessories\u003c/li\u003e \u003cli\u003eExcellent communication skills when interacting with customers, managers and coworker\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eAbout R.M.Williams\u0026nbsp;\u003c/strong\u003e\u003cbr\u003eSince 1932, R.M.Williams has answered a call for hardwearing, timeless products that can hold up against the harsh conditions of the Australian outback - and look good whilst doing it. Our bestselling leather boots and belts are still crafted by hand in Adelaide, South Australia, alongside an ever-growing range of apparel, accessories and lifestyle products. At the heart of everything we do is a simple promise of loyalty and endurance; a commitment that our products will accompany their wearer on all of life\u0026rsquo;s great journeys. Reginald Murray \u0026lsquo;RM\u0026rsquo; Williams always said, \u0026lsquo;it\u0026rsquo;s the people who make a company\u0026rsquo; and we still stand by that statement today; a culture of growth, development and team spirit is central to our success.\u003cbr\u003e\u003cbr\u003eR.M.Williams appreciates the importance and value of a diverse workforce and is committed to the principle of equal opportunity for all employees and to provide employees with a work environment free of discrimination and harassment. All employment decisions at R.M.Williams are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, sex, gender identity, national origin or family or parental status. R.M.Williams will not tolerate discrimination or harassment based on any of these characteristics.\u003cbr\u003e\u003cbr\u003eIf you feel you are suited to this role and want to be part of an iconic Australian brand, please\u0026nbsp;\u003cstrong\u003eapply today!\u003c/strong\u003e \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"911175\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "