" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eHotel Duty Manager\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"27950\"\u003e Hospitality / Travel / Tourism \u003c/li\u003e \u003cli data-id=\"27951\"\u003e Management / Supervisor \u003c/li\u003e \u003cli data-id=\"27952\"\u003e Townsville QLD \u003c/li\u003e \u003cli data-id=\"27953\"\u003e Permanent / Full Time \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 28/9/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003eIdyllic location in tropical North Queensland\u003c/li\u003e \u003cli\u003eGenerous discounts across Morris Group\u003c/li\u003e \u003cli\u003eUniforms supplied and laundered.\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e Are you passionate about providing exceptional customer experiences? Do you have a warm and welcoming personality that leaves a lasting impression on guests?\u003cbr\u003e \u003cbr\u003e Are you a dynamic and experienced hospitality professional looking to take the next step in your career? We have exciting opportunities for a Hotel Duty Manager to join our team and play a crucial role in ensuring exceptional guest experiences across both The Ville Resort-Casino and Ardo.\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e \u003cstrong\u003eThe Role\u003cbr\u003e\u003c/strong\u003eAs the Hotel Duty Manager, you will contribute to the day-to-day operation and administration of the Hotel Department, including supervising the Front Office team. You will liaise with customers who request Managerial attention ensuring a positive experience, assist in the preparation of Front Office forecasts, reporting, rostering and timesheets and ensure that you remain abreast of all current promotions, activities and events within the Hotel and Casino.\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e \u003cstrong\u003eAbout You\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003ePrevious experience and an understanding of Hotel Front Office Operations\u003c/li\u003e \u003cli\u003eOpen Queensland Driver\u0026rsquo;s License is Preferred\u003c/li\u003e \u003cli\u003eTertiary qualification in a Business-related discipline preferred\u003c/li\u003e \u003cli\u003eExperience in leading professional hospitality teams within large corporate organisations, or site property\u003c/li\u003e \u003cli\u003eDemonstrated ability in developing productive relationships and managing and driving change\u003c/li\u003e \u003cli\u003eExcellent verbal and written communication skills\u003c/li\u003e \u003cli\u003eUnderstanding of relevant legislation and regulations\u003c/li\u003e \u003cli\u003eExperience with a property management system, in particular Opera Cloud is highly desirable.\u003c/li\u003e \u003cli\u003eExtremely high attention to detail.\u003c/li\u003e \u003cli\u003eTime management skills with the ability to multitask.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eWhy join us\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eWork across our two properties, The Ville Resort-Casino, the region\u0026rsquo;s premier destination for dining, events and entertainment as well as the region\u0026rsquo;s newest luxury hotel; Ardo.\u003c/li\u003e \u003cli\u003eIdyllic location in tropical North Queensland\u003c/li\u003e \u003cli\u003ePenalties apply on weekends, late nights and public holidays.\u003c/li\u003e \u003cli\u003eUniforms supplied and laundered.\u003c/li\u003e \u003cli\u003eFree car parking.\u003c/li\u003e \u003cli\u003eEmployee Assistance Program.\u003c/li\u003e \u003cli\u003eCorporate discount on health insurance.\u003c/li\u003e \u003cli\u003ePaid Parental Leave.\u003c/li\u003e \u003cli\u003eGenerous discounts across Morris Group\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eAbout Us\u003c/strong\u003e\u003cbr\u003eThe Ville is tropical North Queensland\u0026rsquo;s premier destination for dining, events and entertainment; located in gorgeous Townsville boasting 300 days of sunshine every year. Rising from the edge of the Great Barrier Reef, The Ville combines casual sophistication with the vibrant, playful spirit of modern Australia. Featuring award winning restaurants, world-class facilities and entertainment, The Ville is one of Queensland\u0026rsquo;s hottest tourism destinations.\u0026nbsp;\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e Ardo is a brand new $88 million dollar hotel. Its arrival brings elevated relaxation and rejuvenation to North Queensland\u0026rsquo;s premier leisure and entertainment precinct, nestled on the edge of the Coral Sea with uninterrupted views across to Magnetic Island. It\u0026rsquo;s sprawling hotel suites; world-class dining outlets \u0026ndash; Marmor and Terasu; day spa; and signature rooftop pool deck and bar combine to celebrate the spirit of the tropics with unique Ardo flair.\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e Our parent company, Morris Group, also owns and operates a collection of hotels and luxury lodges in North Queensland including Orpheus Island Lodge, and Mt Mulligan Lodge, in addition to Morris Hospitality, a Melbourne-based hospitality company that operates some of the city\u0026rsquo;s most iconic hotels.\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e We\u0026rsquo;re on the lookout for the best and brightest talent across every aspect of hospitality, tourism, corporate services, gaming, and everything in between to give our guests an unmatched holiday experience. If you are looking for a work environment that focusses on employee health and wellbeing, having fun, encourages teamwork and collaboration across all levels of the business and provides a challenge then we would love to hear from you.\u0026nbsp;\u003cbr\u003e \u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u0026nbsp;\u003cbr\u003e \u003cstrong\u003eHow to Apply\u003c/strong\u003e\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e Sounds like you? Apply now!\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e \u003cem\u003ePlease note: Applicants must have eligible working rights in Australia.\u003c/em\u003e\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e \u003cem\u003eMorris Group is an equal opportunity employer and welcomes people from diverse backgrounds and life experiences, including race, religion, gender identity or expression, sexual orientation, nationality, disability, or age.\u0026nbsp;\u0026nbsp;\u003c/em\u003e \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"909406\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "