" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003e26061 - Microsoft D365 CRM Consultant\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"25461\"\u003e IT \u0026amp; Telecomms \u003c/li\u003e \u003cli data-id=\"25462\"\u003e Consultant - ERP / Supply Chain \u003c/li\u003e \u003cli data-id=\"25463\"\u003e Greater London \u003c/li\u003e \u003cli data-id=\"25464\"\u003e Contract or Temp \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 1/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cdiv class=\"description\"\u003e Role:\u0026nbsp; \u003cstrong\u003eMicrosoft D365 CRM Consultant\u003c/strong\u003e\u003cbr\u003e Role type: \u003cstrong\u003eContract\u003c/strong\u003e\u003cbr\u003e Day Rate: \u003cstrong\u003e\u0026pound;Market Rate\u003c/strong\u003e \u003cstrong\u003e/ Competitive \u003c/strong\u003e\u003cbr\u003e Duration:\u003cstrong\u003e 3 months initially \u003c/strong\u003e\u003cbr\u003e Location: \u003cstrong\u003eRemote + occasional client site visits to London\u003c/strong\u003e\u003cbr\u003e IR35 Status: \u003cstrong\u003eOutside IR35\u003c/strong\u003e\u003cbr\u003e Start date: \u003cstrong\u003eLate October\u003c/strong\u003e\u003cbr\u003e Job Ref: \u003cstrong\u003e26061\u003c/strong\u003e\u003cbr\u003e \u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u0026nbsp;\u003cbr\u003e \u003cstrong\u003eAbout the role:\u003c/strong\u003e\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e Our consultancy client is looking for a seasoned Dynamics 365 CRM Consultant who can step into a project with confidence, shape solutions, and guide stakeholders through best\u0026#8209;practice CRM design. This contract sits outside IR35, offers predominantly remote working, and requires only ad\u0026#8209;hoc travel to London for key workshops or stakeholder sessions.\u003cbr\u003e The ideal consultant brings strong functional expertise across D365 CE modules, excellent communication skills, and the ability to translate business needs into scalable, user\u0026#8209;friendly CRM solutions.\u003cbr\u003e \u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u0026nbsp;\u003cbr\u003e \u003cstrong\u003eKey Responsibilities:\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eLead functional design, configuration, and optimisation of Microsoft Dynamics 365 Customer Engagement (Sales, Customer Service, Marketing, etc.).\u003c/li\u003e \u003cli\u003eConduct workshops to gather requirements, challenge assumptions, and define robust CRM processes.\u003c/li\u003e \u003cli\u003eTranslate business needs into functional specifications, solution designs, and configuration tasks.\u003c/li\u003e \u003cli\u003eConfigure entities, forms, views, workflows, business rules, security roles, dashboards, and automations.\u003c/li\u003e \u003cli\u003eSupport integrations with other systems (e.g., ERP, marketing platforms, data warehouses).\u003c/li\u003e \u003cli\u003eCollaborate with technical teams on customisations, plugins, Power Automate flows, and API integrations.\u003c/li\u003e \u003cli\u003eProvide guidance on best\u0026#8209;practice CRM governance, data quality, and user adoption.\u003c/li\u003e \u003cli\u003eAssist with testing cycles, UAT, training materials, and go\u0026#8209;live support.\u003c/li\u003e \u003cli\u003eAct as a trusted advisor to stakeholders, ensuring alignment between business goals and CRM capabilities.\u003c/li\u003e \u003c/ul\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e \u003cstrong\u003eRequired Skills \u0026amp; Experience:\u003c/strong\u003e\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e \u003cul\u003e \u003cli\u003eProven experience as a Dynamics 365 CRM / CE Consultant in medium\u0026#8209;to\u0026#8209;large transformation programmes.\u003c/li\u003e \u003cli\u003eStrong functional knowledge of D365 modules: Sales, Customer Service, Marketing, Field Service (nice to have).\u003c/li\u003e \u003cli\u003eHands\u0026#8209;on configuration experience across core CRM components.\u003c/li\u003e \u003cli\u003eSolid understanding of Power Platform (Power Automate, Power Apps, Dataverse).\u003c/li\u003e \u003cli\u003eExperience delivering workshops, requirements gathering, and solution design.\u003c/li\u003e \u003cli\u003eAbility to work independently in a remote environment while maintaining strong communication with stakeholders.\u003c/li\u003e \u003cli\u003eFamiliarity with integration patterns, data migration approaches, and CRM governance.\u003c/li\u003e \u003cli\u003eExcellent documentation skills (functional specs, process maps, configuration guides).\u003c/li\u003e \u003c/ul\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e \u003cstrong\u003eNice-to-Have:\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eExperience with Azure services, API integrations, or DevOps pipelines.\u003c/li\u003e \u003cli\u003eKnowledge of marketing automation tools or customer journey orchestration.\u003c/li\u003e \u003cli\u003eCertifications in Dynamics 365 or Power Platform.\u003c/li\u003e \u003cli\u003eExperience in the media sector.\u003c/li\u003e \u003c/ul\u003e \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"714959\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "