" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eRequest for Proposals: Employee Assistance Program (EAP) Provider, Philippines\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"18854\"\u003e Philippines \u003c/li\u003e \u003cli data-id=\"18855\"\u003e Active Project \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 7/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cdiv class=\"description\"\u003e \u003cstrong\u003eKEY INFORMATION\u003c/strong\u003e\u003cbr\u003e \u0026nbsp;\u003cbr\u003e Job Title: Request for Proposals: Employee Assistance Program (EAP) Provider, Philippines\u003cbr\u003e Sector: Insurance\u003cbr\u003e Duration/Level of Effort: Long-Term, Full-Time\u003cbr\u003e Position Location: Philippines\u003cbr\u003e \u0026nbsp;\u003cbr\u003e \u003cstrong\u003ePROJECT SUMMARY\u003c/strong\u003e\u003cbr\u003e \u0026nbsp;\u003cbr\u003e The Department of Foreign Affairs and Trade (DFAT) Social Protection, Inclusion and Gender Equality (SPRING) program is Australia\u0027s flagship investment of support to the Philippine Government on Social Protection, Gender Equality, Disability, Social Inclusion and Indigenous Inclusion. It is an AUD 40 million investment over five (5) years supporting the joint Development Partnership Plan between the Government of Australia and the Philippine Government.\u003cbr\u003e \u0026nbsp;\u003cbr\u003e SPRING\u0027s objective is that Australia works in partnership with the Philippine Government to improve systems and structures that reduce poverty and inequality and advance gender equality and the rights of people with disabilities.\u003cbr\u003e SPRING has four mutually reinforcing End of Program Outcomes:\u003cbr\u003e \u003col\u003e \u003cli\u003ePhilippine Government social protection plans, policies and programs increasingly close gaps in the social protection floor.\u003c/li\u003e \u003cli\u003eThe Department of Social Welfare and Development (DSWD) and select LGU systems increasingly deliver quality social protection that is inclusive, gender and shock responsive, and climate sensitive.\u003c/li\u003e \u003cli\u003eThe Philippine Government increasingly invests in gender responsive policies, plans, programs and systems.\u003c/li\u003e \u003cli\u003eThe Philippine Government improves data, systems and targeting to enable people with disability and Indigenous Peoples improved access to targeted services.\u003c/li\u003e \u003c/ol\u003e \u003cstrong\u003eROLE SUMMARY\u003c/strong\u003e\u003cbr\u003e \u0026nbsp;\u003cbr\u003e The objective of this procurement is to identify and contract an experienced EAP provider capable of delivering accessible, confidential, and effective employee wellbeing services that align with SPRING\u0027s needs.\u003cbr\u003e \u0026nbsp;\u003cbr\u003e \u003cstrong\u003eSCOPE OF SERVICES\u003c/strong\u003e\u003cbr\u003e \u0026nbsp;\u003cbr\u003e Proposed services may include:\u003cbr\u003e \u003cul\u003e \u003cli\u003eEmployee counselling and support services through in-person, virtual, telephone and/or chat-based channels\u003c/li\u003e \u003cli\u003eMental health and wellbeing programs, including stress management, burnout prevention and resilience initiatives\u003c/li\u003e \u003cli\u003eManagement and leadership support\u003c/li\u003e \u003cli\u003eCritical incident and crisis response services\u003c/li\u003e \u003cli\u003eReferral pathways for specialised care and treatment\u003c/li\u003e \u003cli\u003eAdditional innovative, specialised or value-added services\u003c/li\u003e \u003c/ul\u003e Please refer to the full RFP and annexes for detailed service requirements and indicative response standards.\u003cbr\u003e \u0026nbsp;\u003cbr\u003e \u003cstrong\u003ePROPOSAL REQUIREMENTS\u003c/strong\u003e\u003cbr\u003e \u0026nbsp;\u003cbr\u003e Bidders should submit complete technical and financial proposals. The technical proposal should cover organisational experience, the proposed EAP service model, access channels, staffing and qualifications, reporting, data privacy and confidentiality measures. The financial proposal should clearly distinguish between core and optional services and identify all pricing assumptions, exclusions, taxes and charges.\u003cbr\u003e Please refer to the full RFP and Annexes A-C for detailed proposal requirements and response forms.\u003cbr\u003e \u0026nbsp;\u003cbr\u003e \u003cstrong\u003eFull RFP and Supporting Documents\u003c/strong\u003e\u003cbr\u003e \u0026nbsp;\u003cbr\u003e Interested bidders must review the full RFP and supporting documents before preparing their proposal.\u003cbr\u003e\u003cbr\u003eCopy and paste the following link into an internet browser to view the detailed Terms of Reference and Annexes: \u003cstrong\u003ehttps://www.cowater.com/wp-content/uploads/2026/10/ToR-SPRING_RFP_Employee_Assistance_Program.pdf\u003c/strong\u003e\u003cbr\u003e \u0026nbsp;\u003cbr\u003e The detailed scope, service standards, evaluation methodology, contractual conditions and required response forms are contained in these documents.\u003cbr\u003e \u0026nbsp;\u003cbr\u003e \u003cstrong\u003ePROPOSAL SUBMISSION INSTRUCTIONS\u003c/strong\u003e\u003cbr\u003e \u0026nbsp;\u003cbr\u003e Proposals should be submitted electronically by \u003cstrong\u003e15 November 2026\u003c/strong\u003e to procurement@springphilippines.org with the subject line \"SPRING Employee Assistance Program Provider - RFP- \u003cstrong\u003ePRFMNLY30142 \u003c/strong\u003eno later than the submission deadline.\u003cbr\u003e \u0026nbsp;\u003cbr\u003e Technical Proposal: clearly labelled and containing the information requested in the full RFP\u003cbr\u003e \u0026nbsp;\u003cbr\u003e Financial Proposal: clearly labelled and containing the information requested in the full RFP (use template in Annex B)\u003cbr\u003e \u0026nbsp;\u003cbr\u003e Supporting / due diligence documents: included as separate attachments where practical.\u003cbr\u003e \u0026nbsp;\u003cbr\u003e Late or incomplete proposals may be rejected at SPRING\u0027s discretion. Bidders are responsible for ensuring that their submissions are received before the deadline.\u003cbr\u003e \u0026nbsp;\u003cbr\u003e Cowater International is an equal opportunity employer, basing employment on merit and qualifications as they relate to professional experience and position expectations. Cowater does not discriminate against any employee or applicant on the basis of race, religion, sex, gender identity, disability, age, or any other basis protected by law.\u003cbr\u003e \u0026nbsp;\u003cbr\u003e We thank all applicants, however only those shortlisted will be contacted.\u003cbr\u003e \u0026nbsp;\u003cbr\u003e \u003cstrong\u003eABOUT US\u003c/strong\u003e\u003cbr\u003e \u0026nbsp;\u003cbr\u003e Founded in 1985, Cowater International is a leading global development consulting company. Headquartered in Ottawa and with corporate hubs in Auckland, Berlin, Brussels, Helsinki, London, Madrid, Manila, Nairobi, Singapore and Stockholm, Cowater International has successfully delivered a portfolio of over 2500 projects and assignments in more than 95 countries. We work with governments, private sector actors and communities implementing projects that support socio-economic development, institutional strengthening, environmental improvements and advance equal opportunities for all. We are a diverse and experienced team committed to building a better tomorrow for the people we serve. Our adaptive approach to management has led to our yearly award-winning work and recognition as one of Canada\u0027s Best Managed Companies since 2017.\u003cbr\u003e \u0026nbsp;\u003cbr\u003e \u003cstrong\u003eWe thank you for your interest in building a better tomorrow.\u003c/strong\u003e \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"616570\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "