" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eService Advisor\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"15620\"\u003e Call Centre \u0026amp; Customer Service \u003c/li\u003e \u003cli data-id=\"15621\"\u003e Customer Service \u003c/li\u003e \u003cli data-id=\"15622\"\u003e Auckland \u003c/li\u003e \u003cli data-id=\"15623\"\u003e Temporary \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 12/11/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003eStarting immediately until end of February 2027\u003c/li\u003e \u003cli\u003eGreat opportunity to gain entry level experience in the automotive industry\u003c/li\u003e \u003cli\u003eBring your customer focused approach to a collaborative team culture\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e Are you passionate about delivering outstanding customer service and have experience within the automotive industry? We are seeking an experienced Service Advisor to join a busy and professional automotive aftersales team in Christchurch.\u003cbr\u003e\u003cbr\u003e This is a fast-paced role where you\u0027ll be the key point of contact for customers throughout their vehicle servicing journey, ensuring a seamless experience from booking through to vehicle collection and payment.\u003cbr\u003e\u003cbr\u003e \u003cstrong\u003eAbout the Role\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eManage customer enquiries and service bookings.\u003c/li\u003e \u003cli\u003eProvide accurate service quotations and explain repair requirements.\u003c/li\u003e \u003cli\u003eLiaise with workshop teams to monitor job progress and communicate updates to customers.\u003c/li\u003e \u003cli\u003eCoordinate vehicle drop-offs, collections, and courtesy vehicle arrangements.\u003c/li\u003e \u003cli\u003eProcess invoices and customer payments.\u003c/li\u003e \u003cli\u003eReview repair orders to ensure parts and labour are correctly charged.\u003c/li\u003e \u003cli\u003eIdentify and discuss additional service requirements with customers.\u003c/li\u003e \u003cli\u003eHandle customer concerns professionally and work towards positive outcomes.\u003c/li\u003e \u003cli\u003eMaintain a high standard of customer service and operational efficiency.\u003c/li\u003e \u003c/ul\u003e \u003cbr\u003e\u003cstrong\u003eAbout You\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003ePrevious experience in a customer focused environment.\u003c/li\u003e \u003cli\u003eStrong customer service and relationship management skills.\u003c/li\u003e \u003cli\u003eThe ability to work effectively in a fast-paced setting.\u003c/li\u003e \u003cli\u003eExcellent communication and organisational skills.\u003c/li\u003e \u003cli\u003eA proactive, solutions-focused approach.\u003c/li\u003e \u003cli\u003eStrong attention to detail and administrative accuracy.\u003c/li\u003e \u003cli\u003eIntermediate computer skills and confidence managing multiple priorities.\u003c/li\u003e \u003cli\u003eA full, unrestricted driver\u0027s licence and a good driving record.\u003c/li\u003e \u003c/ul\u003e \u003cbr\u003e\u003cstrong\u003eWhat\u0027s on Offer\u003c/strong\u003e \u003cul\u003e \u003cli\u003eJoin a supportive and collaborative team environment.\u003c/li\u003e \u003cli\u003eWork with a well-established automotive operation.\u003c/li\u003e \u003cli\u003eOngoing training and development opportunities.\u003c/li\u003e \u003cli\u003eCompetitive remuneration package.\u003c/li\u003e \u003c/ul\u003e \u003cbr\u003e\u003cstrong\u003eApply Now\u0026nbsp;\u003cbr\u003e\u003c/strong\u003e\u003cem\u003eIf you are interested, please apply with your CV. You\u0026rsquo;ll need to hold NZ Citizenship, residency, or have already secured a valid visa to apply for this role.\u003c/em\u003e\u003cstrong\u003e\u003cbr\u003e\u003cbr\u003e\u003c/strong\u003e\u003cem\u003eTo ensure we can provide each candidate with a timely response given the current high volumes of applications, we do encourage you to apply directly through this ad. However, for additional queries about this role, please reach out to Jasmine Roberts at jasmine.roberts@emergent.co.nz\u003c/em\u003e\u003cstrong\u003e\u003cbr\u003e\u003cbr\u003e\u003c/strong\u003e\u003cem\u003eEmergent specialises in providing experienced and skilled temporary and permanent staff to a wide variety of businesses. Our team are a long-standing and well-established team of recruitment professionals. We offer a fresh approach to recruitment, and we are passionate about what we do, which is why our brand is synonymous with quality and professionalism.\u0026nbsp; For more information on this role and other opportunities, please visit www.emergent.co.nz.\u003c/em\u003e\u003cstrong\u003e\u003cbr\u003e\u003c/strong\u003e \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"4485824\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "