" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eRelationship Manager - Lismore\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"21678\"\u003e Business Banking \u003c/li\u003e \u003cli data-id=\"21680\"\u003e Lismore (NSW) \u003c/li\u003e \u003cli data-id=\"21681\"\u003e Permanent - Full Time \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 11/11/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003eLeverage your experience in Commercial and/or Agribusiness\u003c/li\u003e \u003cli\u003eRelationship and Customer focused business banking team with a great culture\u003c/li\u003e \u003cli\u003eOpportunity for career growth and mentoring\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e \u003cstrong\u003eAbout us\u003cbr\u003e \u003c/strong\u003e\u003cbr\u003e Are you looking for a career with endless opportunities? There\u0026rsquo;s more to us than banking.\u003cbr\u003e \u003cbr\u003e P\u0026amp;N Group is amongst the largest customer-owned banking organisations in Australia, represented by P\u0026amp;N Bank in Western Australia and BCU Bank in New South Wales and Southeast Queensland. Our purpose is to enrich the lives of our customers and their communities.\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e With over $8 billion in assets and a head office in Perth and corporate officers in Coffs Harbour and Brisbane, we service over 180,000 customers across Australia from all walks of life supported by over 600 employees in group services, retail banking, broker, and business banking roles.\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e We believe our culture is a real point of difference, and our values \u0026ndash; Focus on Members, Improve \u0026amp; Learn and Trust \u0026amp; Collaborate \u0026ndash; are fundamental to our ways of working. We offer a collaborative and inclusive workplace where our people feel a strong sense of belonging, are recognised, invested in, cared for, and are part of something bigger.\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e As part of our ongoing strategic customer-centric transformation, we\u0026rsquo;re focused on making it even easier to bank with us for our customers of today and the future.\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e \u003cstrong\u003eAbout the role\u003c/strong\u003e\u003cbr\u003e \u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u0026nbsp;\u003cbr\u003e P\u0026amp;N Group is growing our Business Banking team, with an exciting opportunity for an experienced Agribusiness and/or Commercial Relationship Manager to join our Lismore Business Banking Centre. Based in Lismore and supporting customers across the Northern Rivers, this role will be eligible for hybrid working arrangements.\u003cbr\u003e \u003cbr\u003e You will manage and grow a portfolio of Agribusiness and Commercial customers, building long-term relationships through exceptional service and an understanding of their businesses. With a focus on lending and business development, you will help customers meet their banking needs and pursue their business goals. \u0026nbsp;\u003cbr\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u003cbr\u003e A key focus will be supporting farming enterprises and agricultural businesses across Lismore and the Northern Rivers. You will take the time to understand each customer\u0026rsquo;s operations, production cycles and seasonal funding needs, building practical banking solutions and long-term relationships through regular customer engagement and on-farm visits.\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e Reporting directly to the State Manager, Business Banking, you will build trusted and profitable relationships with farming enterprises and/or Commercial/SME customers. Your networking skills and community connections will help you develop new business opportunities and strengthen our presence in Lismore and the Northern Rivers.\u003cbr\u003e \u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u0026nbsp;\u003cbr\u003e \u003cstrong\u003eResponsibilities include:\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eManage and grow an Agribusiness and Commercial/SME portfolio, achieving agreed lending and portfolio growth outcomes while maintaining strong credit quality and customer relationships.\u003c/li\u003e \u003cli\u003eContribute to the achievement of the Business Banking strategy by delivering individual and team growth and lending objectives while optimising credit quality and client service\u003c/li\u003e \u003cli\u003eMaintain accurate CRM and portfolio data in line with organisational policy to support customer relationship management, portfolio reviews and business development\u003c/li\u003e \u003cli\u003eUnderstand customers\u0026rsquo; farming operations, production cycles, seasonal cash flow and working capital requirements, alongside the needs of local businesses. Consider commodity price movements, weather-related risks and industry trends when identifying suitable Agribusiness and SME banking solutions\u003c/li\u003e \u003cli\u003eAssess customers\u0026rsquo; financial position, cash flow and lending requirements to develop suitable Agribusiness and SME solutions within our Risk Appetite Statement, Credit Policy and regulatory standards\u003c/li\u003e \u003cli\u003eHandle Agribusiness and Commercial lending enquiries efficiently and competently, using proactive relationship management and excellent customer service to retain and deepen customer relationships\u003c/li\u003e \u003cli\u003eReview established guidelines, identify, and make appropriate recommendations for improvement opportunities that will improve efficiencies or effectiveness of processes as required\u003c/li\u003e \u003cli\u003eBuild and maintain a strong new business pipeline by developing local connections and referral relationships with accountants, brokers and other professional advisers serving Agribusiness and SME customers\u003c/li\u003e \u003cli\u003eMaintain ongoing oversight of portfolio credit quality and customer needs, ensuring banking solutions remain aligned with our Risk Appetite Statement, Credit Policy and regulatory standards\u003c/li\u003e \u003cli\u003eActively participate in local community, agricultural and business networking events to build relationships with existing and prospective customers and third-party introducers across Lismore and the Northern Rivers\u003c/li\u003e \u003cli\u003eBe a brand ambassador and uphold the brand promise and service standards\u003c/li\u003e \u003cli\u003eBuild our profile as a relationship-led Agribusiness and Commercial banking provider in Lismore and the Northern Rivers, within defined industry and risk parameters\u003c/li\u003e \u003cli\u003eManagement responsibility / mentoring and direction of an Assistant Relationship Manager\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eWhat will you bring?\u003c/strong\u003e\u0026nbsp;\u0026nbsp;\u003cbr\u003e \u003cul\u003e \u003cli\u003eExperience in Agribusiness and/or Commercial Relationship management and lending, with a strong understanding of farming enterprises, agricultural production cycles and seasonal funding needs, as well as the needs of small and medium-sized businesses.\u003c/li\u003e \u003cli\u003eDemonstrated business banking and credit skills, together with the ability to build trusted customer relationships and develop new business through local networks and referral partners.\u003c/li\u003e \u003cli\u003eAbility to engage confidently with farmers and agricultural business owners, build relationships through on-farm visits, and develop referral networks with rural accountants, agricultural advisers and other local industry contacts.\u003c/li\u003e \u003cli\u003eAbility to undertake complex financial analysis and credit assessment, including understanding seasonal cash flows and the risks affecting Agribusiness and SME customers.\u003c/li\u003e \u003cli\u003eHighly motivated and goal orientated\u003c/li\u003e \u003cli\u003eAbility to work independently\u003c/li\u003e \u003cli\u003eStrong communication, interpersonal and presentation skills\u003c/li\u003e \u003cli\u003eProven negotiation and problem-solving skills\u003c/li\u003e \u003cli\u003eExceptional organisational skills and ability to multi-task\u003c/li\u003e \u003cli\u003eTertiary Qualifications in business, commercial or finance are desirable.\u003c/li\u003e \u003cli\u003eCurrent Driver\u0026rsquo;s Licence\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eWhat we can offer you\u003cbr\u003e \u003c/strong\u003e\u003cbr\u003e There\u0026rsquo;s life at work, and life outside of work \u0026ndash; and we understand that.\u003cbr\u003e \u003cbr\u003e P\u0026amp;N Group is committed to creating a satisfying and fulfilling working environment, offering employee benefits and development opportunities that reward and help you perform to your potential and expand your experience and learning.\u003cbr\u003e \u003cbr\u003e To help you live your best life through work, we offer an extensive range of employee benefits.\u003cbr\u003e \u003cul\u003e \u003cli\u003eWork for a national multi-brand, customer-focused organisation\u003c/li\u003e \u003cli\u003eEnjoy flexible work arrangements\u003c/li\u003e \u003cli\u003eAn incentive scheme for exceptional performance\u003c/li\u003e \u003cli\u003eBe supported with leadership and professional development\u003c/li\u003e \u003cli\u003e12 weeks paid parental leave for the primary care giver, and three weeks for the non-primary care giver\u003c/li\u003e \u003cli\u003eGenerous discounts on home loans, personal loans, insurance and other banking products and services\u003c/li\u003e \u003cli\u003eUp to two weeks\u0026rsquo; additional purchased leave per year\u003c/li\u003e \u003cli\u003eTwo days\u0026rsquo; paid volunteer leave each year to use with a community partner of your choice\u003c/li\u003e \u003cli\u003eAn Employee Assistance Program\u0026nbsp;\u003c/li\u003e \u003c/ul\u003e At P\u0026amp;N Group, we want to leverage the numerous benefits and innovative gains that a diverse workforce brings, and especially the high engagement that comes from a culture built on belonging and inclusion. We encourage people of all abilities, backgrounds, identities, ages and cultures to apply.\u003cbr\u003e \u003cbr\u003e If you need assistance or require flexibility to be able to fully participate in the application process, please email us at recruitment@pnbank.com.au\u003cbr\u003e \u003cbr\u003e To find out more about what it\u0026rsquo;s like to work with us, visit https://www.bcu.com.au/careers.\u003cbr\u003e \u003cbr\u003e If you believe you meet the selection criteria, and could add value to our Business Banking team, we would love to hear from you.\u003cbr\u003e\u003cbr\u003e Please apply with your current resume and a cover letter outlining your skills and experience by\u0026nbsp;\u003cstrong\u003e11/12/2026.\u003cbr\u003e \u003cbr\u003e \u003c/strong\u003e\u003cem\u003e(Please note that candidate screening and interviews may be completed prior to advertisement closure date.)\u003c/em\u003e\u003cbr\u003e \u0026nbsp;\u0026nbsp; \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"4485776\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "