" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eClient Service Operations Officer\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"19584\"\u003e Admin / Secretarial / Office Support \u003c/li\u003e \u003cli data-id=\"19585\"\u003e Other \u003c/li\u003e \u003cli data-id=\"19586\"\u003e Sydney \u003c/li\u003e \u003cli data-id=\"19587\"\u003e Permanent / Full Time \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 6/11/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003eGrow your career within a collaborative and supportive national business.\u003c/li\u003e \u003cli\u003eJoin a leader in Defence, Government and commercial electronic security.\u003c/li\u003e \u003cli\u003eA career, not a job.\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e \u003cstrong\u003eAbout the Role:\u003c/strong\u003e\u003cbr\u003e As a \u003cstrong\u003eClient Service Operations Officer\u003c/strong\u003e with Secom Technical Services, you\u0026rsquo;ll play a key role in ensuring service and maintenance deliverables are completed efficiently, on time and to the highest standard. Working closely with technical teams, contractors, suppliers and customers, you\u0027ll coordinate daily service activities and support the smooth delivery of maintenance operations across multiple projects and locations.\u003cbr\u003e\u003cbr\u003e You\u0026rsquo;ll be responsible for scheduling service and maintenance works, allocating jobs to field staff, managing timelines, coordinating materials and parts procurement, and providing ongoing support to customers. The role also involves monitoring project and service outcomes, maintaining accurate data and documentation, and assisting with operational process improvements.\u003cbr\u003e \u003cbr\u003eThis position is ideal for someone who thrives in a fast-paced environment, enjoys coordinating multiple priorities and takes pride in delivering outstanding customer service.\u003cbr\u003e \u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u0026nbsp;\u003cbr\u003e \u003cstrong\u003eAbout the Company:\u003c/strong\u003e\u003cbr\u003e Secom Technical Services are a national leader in advanced electronic security systems, trusted by the Australian Defence Force, government and commercial clients. With 40 years of experience, they design, install and maintain industry leading electronic security solutions across Australia.\u003cbr\u003e\u003cbr\u003e Their team offers a collaborative and supportive environment, with open communication, flexibility and opportunities to learn and develop.\u003cbr\u003e\u003cbr\u003e For more information, visit: https://www.secomts.com\u003cbr\u003e https://www.youtube.com/watch?v=wWCXByOdu1oWhat\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e \u003cstrong\u003eTheir TECH Values Guide Them:\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eTrustworthy\u003c/strong\u003e \u0026ndash; Delivering quality work reliably to completion\u003c/li\u003e \u003cli\u003e\u003cstrong\u003eEffective\u003c/strong\u003e \u0026ndash; Solid desire to consistently achieve the best possible outcome\u003c/li\u003e \u003cli\u003e\u003cstrong\u003eCollaborative\u003c/strong\u003e \u0026ndash; True interest in working together to drive improved outcomes\u003c/li\u003e \u003cli\u003e\u003cstrong\u003eHonest\u003c/strong\u003e \u0026ndash; Always show ethical integrity through your work and behaviour\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eWhat You\u0027ll Bring\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eAbility to obtain and maintain an Australian Government Security Clearance.\u003c/li\u003e \u003cli\u003eStrong administration, coordination and customer service skills.\u003c/li\u003e \u003cli\u003eExcellent verbal and written communication skills.\u003c/li\u003e \u003cli\u003eProven ability to manage multiple priorities and meet deadlines.\u003c/li\u003e \u003cli\u003eStrong computer skills, including Microsoft Word and Excel.\u003c/li\u003e \u003cli\u003eAbility to coordinate service delivery activities and support operational outcomes.\u003c/li\u003e \u003cli\u003eStrong attention to detail and a proactive approach to problem-solving.\u003c/li\u003e \u003cli\u003eAbility to work effectively with customers, technicians, contractors and internal stakeholders.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eNice to Have\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eExperience within a service, maintenance, technical or trade-based environment.\u003c/li\u003e \u003cli\u003eExposure to scheduling, service coordination or maintenance operations.\u003c/li\u003e \u003cli\u003eUnderstanding of electronic security systems or related technical environments.\u003c/li\u003e \u003cli\u003eExperience using Simpro or similar job management systems.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eApply Now\u003c/strong\u003e\u003cbr\u003e If you\u0027re an organised and customer-focused professional looking to build your career with a growing national business, we\u0027d love to hear from you. Join a team where your contribution will directly support the delivery of critical service and maintenance operations across Australia.\u003cbr\u003e\u003cbr\u003e Please note: Only successful candidates will be contacted for the next stage of the recruitment process. Thank you for your understanding.\u003cbr\u003e\u003cbr\u003e #SCR-poppy-boulton \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"4484447\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "