" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eCustomer Service/Dispatch Coordinator\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"19743\"\u003e Manufacturing \u003c/li\u003e \u003cli data-id=\"19744\"\u003e Stores \u0026amp; Warehousing \u003c/li\u003e \u003cli data-id=\"19745\"\u003e All Melbourne \u003c/li\u003e \u003cli data-id=\"19747\"\u003e Bayside \u0026amp; South Eastern Suburbs \u003c/li\u003e \u003cli data-id=\"19746\"\u003e Permanent / Full Time \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 29/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cdiv class=\"description\"\u003e With over 15 years in the industry, our client is a reputable and trusted wholesaler of quality and innovative gardening and household products. They are seeking an experienced and confident Customer Service/Dispatch Coordinator to join their dedicated and supportive team. This varied role focuses on managing customer orders, overseeing warehouse operations, and providing excellent customer service.\u003cbr\u003e\u0026nbsp;\u003cbr\u003e\u003cstrong\u003eWhat\u0027s Great About This Role:\u0026nbsp;\u003c/strong\u003e\u0026nbsp;\u003cbr\u003e \u003cul\u003e \u003cli\u003eFull-time position with potential for career growth.\u003c/li\u003e \u003cli\u003eFamily-run business fostering a supportive environment.\u003c/li\u003e \u003cli\u003eOpportunity to develop new skills with hands-on experience.\u003c/li\u003e \u003cli\u003eMoving to a brand new office and warehouse space nearby\u003c/li\u003e \u003cli\u003eWork in a friendly and collaborative team\u003c/li\u003e \u003cli\u003eEngage in a diverse range of tasks that keep the job exciting.\u0026nbsp;\u0026nbsp;\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eDuties:\u0026nbsp;\u003c/strong\u003e\u0026nbsp;\u003cbr\u003e \u003cul\u003e \u003cli\u003ePlace customer orders in the system accurately.\u003c/li\u003e \u003cli\u003eProcess and manage all customer orders promptly over the phone and via emails\u003c/li\u003e \u003cli\u003eCoordinate with the warehouse team for timely dispatch.\u003c/li\u003e \u003cli\u003eSupport dispatch operations, including labels and paperwork.\u003c/li\u003e \u003cli\u003eEnsure order accuracy and maintain documentation standards.\u003c/li\u003e \u003cli\u003eHandle customer service emails and phone calls effectively.\u003c/li\u003e \u003cli\u003eResolve any basic issue\u0026nbsp;\u0026nbsp;\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eSkills and Experience:\u0026nbsp;\u003c/strong\u003e\u0026nbsp;\u003cbr\u003e \u003cul\u003e \u003cli\u003eMinimum 2 years of experience in a similar role.\u003c/li\u003e \u003cli\u003eExcellent communication skills, both written and verbal.\u003c/li\u003e \u003cli\u003eStrong attention to detail and organisational skills.\u003c/li\u003e \u003cli\u003eAble to thrive in a fast-paced environment.\u003c/li\u003e \u003cli\u003eBasic computer skills; ERP/WMS experience is a plus.\u003c/li\u003e \u003cli\u003eStrong problem-solving mindset.\u003c/li\u003e \u003cli\u003eDedicated and self-sufficient work ethic.\u003c/li\u003e \u003cli\u003eWillingness to learn and adapt in a growing company.\u0026nbsp;\u003c/li\u003e \u003c/ul\u003e \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"4482093\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "