" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eRegional Manager Branch Network\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"13670\"\u003e Branch Banking \u003c/li\u003e \u003cli data-id=\"13671\"\u003e Maximum Term Contract - Full Time \u003c/li\u003e \u003cli data-id=\"13672\"\u003e Perth (WA) - All Areas \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 28/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003eSenior leadership role supporting the P\u0026amp;N Bank branch network\u003c/li\u003e \u003cli\u003eValues-driven organisation with strong purpose and community impact\u003c/li\u003e \u003cli\u003e9-month maximum-term, full time secondment position\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e \u003cstrong\u003eAbout the role\u003cbr\u003e\u003c/strong\u003e\u003cbr\u003eAre you an experienced Leader looking for your next career move? Are you passionate about developing a team of leaders to grow and make meaningful connections with customers in your region? If the answer is yes\u0026hellip; then we want, you!\u003cbr\u003e\u003cbr\u003eThe Regional Manager, WA, role is responsible for leading the overall performance of the P\u0026amp;N Bank branch network, including growth and development of the business and driving sales and service excellence whilst operating within the organisations risk and compliance framework.\u003cbr\u003e\u003cbr\u003eReporting to the Head of Retail Banking Network, this position leads 13 Branch Managers and supports 12 branches across the Western Australia region.\u003cbr\u003e\u003cbr\u003eThis is a Maximum-term (9 month), Full time position, based in the Perth corporate office and will require willingness to travel throughout the branch network.\u003cbr\u003e\u0026nbsp;\u0026nbsp;\u003cbr\u003eWorking as part of an inclusive and collaborative team your key responsibilities will include:\u003cbr\u003e \u003cul\u003e \u003cli\u003eDrive a culture of the service experience exceeding member expectations\u003c/li\u003e \u003cli\u003eEnsure escalated member complaints are dealt with promptly and to the satisfaction of the member\u003c/li\u003e \u003cli\u003eEngage appropriately with internal service providers to deliver optimal outcomes\u003c/li\u003e \u003cli\u003eEnsure quality and timeliness of deliverables are achieved as per SLA\u0026rsquo;s/organisational benchmarks\u003c/li\u003e \u003cli\u003eOverall responsibility for the sales outcomes of the area as outlined in the business plan and agreed KPI\u0027s\u003c/li\u003e \u003cli\u003eDevise, develop and monitor success of LAM initiatives and activities.\u003c/li\u003e \u003cli\u003eLead the team to be engaged within a high-sales performance culture while ensuring member experience is prioritised\u003c/li\u003e \u003cli\u003eEnsure organisational sales framework/sales techniques (Enrich) are embedded and maintained at a high level for maximum member and internal experiences\u003c/li\u003e \u003cli\u003ePartner with Mobile Lending team to develop third party referral networks\u003c/li\u003e \u003cli\u003ePreparation and management to business plans and budgets\u003c/li\u003e \u003cli\u003eManagement and development of team members and self to align with organisational objectives.\u003c/li\u003e \u003cli\u003eEnsure all staff undertake, attend and pass training relevant to their role including on-line learning within the required time frame.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eWhat will you bring?\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eSignificant experience in a management level retail banking role.\u003c/li\u003e \u003cli\u003eProven sales history operating within an agreed sales and service framework\u003c/li\u003e \u003cli\u003eKnowledge of change management process\u003c/li\u003e \u003cli\u003ePersonal resilience and adaptability\u003c/li\u003e \u003cli\u003eStrong leadership, ability to influence\u003c/li\u003e \u003cli\u003eStrong coaching skills\u003c/li\u003e \u003cli\u003eStrong decision-making ability\u003c/li\u003e \u003cli\u003eProven \u0026amp; effective time management \u0026amp; coordination skills\u003c/li\u003e \u003cli\u003eComprehensive knowledge of banking products \u0026amp; services, procedures/processes and compliance requirements\u003c/li\u003e \u003cli\u003eCertificate of Financial Services, or a related field desirable\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eWhat we can offer you\u003cbr\u003e\u003c/strong\u003e\u003cbr\u003eThere\u0026rsquo;s life at work, and life outside of work \u0026ndash; and we understand that.\u003cbr\u003eP\u0026amp;N Group is committed to creating a satisfying and fulfilling working environment, offering employee benefits and development opportunities that reward and help you perform to your potential and expand your experience and learning.\u003cbr\u003e\u003cbr\u003eTo help you live your best life through work, we offer an extensive range of employee benefits.\u003cbr\u003e \u003cul\u003e \u003cli\u003eWork for a national multi-brand, customer-focused organisation\u003c/li\u003e \u003cli\u003eEnjoy flexible work arrangements\u003c/li\u003e \u003cli\u003eAn incentive scheme for exceptional performance\u003c/li\u003e \u003cli\u003eBe supported with leadership and professional development\u003c/li\u003e \u003cli\u003e12 weeks paid parental leave for the primary care giver, and three weeks for the non-primary care giver\u003c/li\u003e \u003cli\u003eGenerous discounts on home loans, personal loans, insurance and other banking products and services\u003c/li\u003e \u003cli\u003eUp to two weeks\u0026rsquo; additional purchased leave per year\u003c/li\u003e \u003cli\u003eTwo days\u0026rsquo; paid volunteer leave each year to use with a community partner of your choice\u003c/li\u003e \u003cli\u003eAn Employee Assistance Program\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eAbout us\u003cbr\u003e\u003c/strong\u003e\u003cbr\u003eP\u0026amp;N Group is amongst the largest customer-owned banking organisations in Australia, represented by P\u0026amp;N Bank in Western Australia and BCU Bank in New South Wales and southeast Queensland. Our purpose is to enrich the lives of our customers and their communities.\u003cbr\u003e\u0026nbsp;\u0026nbsp;\u003cbr\u003eWith over $9 billion in assets and a head office in Perth and corporate offices in Coffs Harbour and Brisbane, we service over 200,000 customers across Australia from all walks of life supported by over 600 employees in group services, retail banking, broker, and business banking roles.\u003cbr\u003e\u0026nbsp;\u0026nbsp;\u003cbr\u003eWe believe our culture is a real point of difference, and our values \u0026ndash; Focus on Members, Improve \u0026amp; Learn and Trust \u0026amp; Collaborate \u0026ndash; are fundamental to our ways of working. We offer a collaborative and inclusive workplace where our people feel a strong sense of belonging, are recognised, invested in, cared for, and are part of something bigger.\u003cbr\u003e\u0026nbsp;\u0026nbsp;\u003cbr\u003e\u003cstrong\u003eWhat does our recruitment process look like?\u003cbr\u003e\u003c/strong\u003e\u003cbr\u003eThe process can include a phone screen, virtual and/or face-to-face interview, psychometric testing, reference checks and all relevant background checks.\u003cbr\u003e\u003cbr\u003eAt P\u0026amp;N Group, we want to leverage the numerous benefits and innovative gains that a diverse workforce brings, and especially the high engagement that comes from a culture built on belonging and inclusion. We encourage people of all abilities, backgrounds, identities, ages and cultures to apply.\u003cbr\u003e\u003cbr\u003eIf you need assistance or require flexibility to be able to fully participate in the application process, please email us at recruitment@pnbank.com.au\u003cbr\u003e\u003cbr\u003eThe closing date for applications is \u003cstrong\u003e4/11/2026.\u003cbr\u003e\u003c/strong\u003e\u003cbr\u003e\u003cem\u003e(Please note that candidate screening and interviews may be completed prior to advertisement closure date.)\u003c/em\u003e \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"4482007\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "