" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eSenior Systems Engineer\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"14768\"\u003e IT \u0026amp; Telecomms \u003c/li\u003e \u003cli data-id=\"14769\"\u003e System Administration \u003c/li\u003e \u003cli data-id=\"14770\"\u003e Auckland \u003c/li\u003e \u003cli data-id=\"14771\"\u003e Permanent / Full Time \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 28/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003eMicrosoft Servers, Microsoft 365, Azure (CAF/WAF) and modern workplace services\u003c/li\u003e \u003cli\u003eAVD, RDS or FSLogix, Hyper-V, Linux, Microsoft Defender, Purview\u003c/li\u003e \u003cli\u003eNeed someone with MSP experience\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e We\u0026rsquo;re looking for a \u003cstrong\u003eSenior Systems Engineer\u003c/strong\u003e to join a technical team delivering infrastructure support, project implementation and modern workplace services across multiple client hybrid environments.\u003cbr\u003e\u003cbr\u003e This is a senior, client-facing technical role combining Level 3 escalations, hands-on project delivery and ongoing platform improvement. You\u0026rsquo;ll work across Windows Server, Microsoft 365, Azure, virtualisation, endpoint management and hybrid infrastructure, taking responsibility for delivering secure, reliable and well-documented solutions.\u003cbr\u003e\u003cbr\u003eWhat You\u0026rsquo;ll be doing Level 3 Technical Support \u0026amp; Escalations \u003cul\u003e \u003cli\u003eTake ownership of complex technical escalations, from investigation and diagnosis through to resolution, testing and client communication.\u003c/li\u003e \u003cli\u003eTroubleshoot issues across Windows Server, Active Directory, Microsoft 365, identity, virtualisation, storage, applications and network dependencies.\u003c/li\u003e \u003cli\u003eLead the technical implementation of infrastructure migrations, deployments, upgrades, remediation and modern workplace projects.\u003c/li\u003e \u003cli\u003eProduce clear technical documentation and provide effective handovers to service desk and operational teams.\u003c/li\u003e \u003cli\u003eSupport Account Managers with technical discovery, solution options and pre-sales input, clearly explaining costs, dependencies and risks.\u003c/li\u003e \u003cli\u003eMaintain secure and reliable platforms through patching, monitoring, capacity planning, lifecycle management and configuration standards.\u003c/li\u003e \u003cli\u003eManage backup and recovery arrangements, including testing against agreed recovery objectives..\u003c/li\u003e \u003c/ul\u003e You should also be comfortable applying Microsoft Cloud Adoption Framework (CAF) and Well-Architected Framework (WAF) principles when designing and implementing Azure solutions.\u003cbr\u003e\u003cbr\u003e What We\u0026rsquo;re Looking For \u003cul\u003e \u003cli\u003e\u003cstrong\u003e5+ years of relevant infrastructure engineering experience working in an MSP environment\u003c/strong\u003e\u003c/li\u003e \u003cli\u003eExperience to Azure and hybrid infrastructure, including an understanding of secure and well-architected cloud solutions.\u003c/li\u003e \u003cli\u003eA sound understanding of security, privileged access, controlled change and the need to protect information across separate client environments.\u003c/li\u003e \u003cli\u003eDeeper Azure experience, including AVD, RDS or FSLogix.Hyper-V, Linux administration, Microsoft Defender or Microsoft Purview.\u003c/li\u003e \u003cli\u003eRelevant Microsoft or infrastructure certifications.\u003c/li\u003e \u003c/ul\u003e \u003cbr\u003eDon\u0027t forget to visit our website for more vacancies and job opportunities: www.rwa.co.nz\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eJob Reference number:\u0026nbsp;SD-4088415\u003c/strong\u003e \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"4481946\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "