" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eChange Manager - Digital Transformation\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"14174\"\u003e IT \u0026amp; Telecomms \u003c/li\u003e \u003cli data-id=\"17826\"\u003e Project Management / Team Lead \u003c/li\u003e \u003cli data-id=\"14175\"\u003e Permanent / Full Time \u003c/li\u003e \u003cli data-id=\"14176\"\u003e Brisbane \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 26/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003eContract Duration: Immediate start - June 30, 2027\u003c/li\u003e \u003cli\u003eDaily Rate: $1,000 - $1,200/day (inclusive of Superannuation)\u003c/li\u003e \u003cli\u003eLocation: Brisbane CBD (Hybrid - 3 days in office / 60%)\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e \u003cstrong\u003eChange Manager \u0026ndash; Digital Transformation\u003c/strong\u003e\u003cbr\u003e \u003cstrong\u003eLocation:\u003c/strong\u003e Brisbane CBD (Hybrid \u0026ndash; 3 days in office / 60%)\u003cbr\u003e \u003cstrong\u003eContract Duration:\u003c/strong\u003e Immediate start \u0026ndash; June 30, 2027\u003cbr\u003e \u003cstrong\u003eDaily Rate:\u003c/strong\u003e $1,000 \u0026ndash; $1,200/day (inclusive of Superannuation)\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e \u003cstrong\u003eAbout the Role\u003c/strong\u003e \u003cbr\u003e\u003cbr\u003eWe are seeking an experienced \u003cstrong\u003eChange Manager\u003c/strong\u003e to lead organisational change, service readiness, and enablement activities for a major Queensland Public Sector Digital Licensing Transformation initiative.\u003cbr\u003e\u003cbr\u003e Reporting to the Manager of Project Delivery, you will lead the end-to-end change strategy across business units, ensuring seamless system adoption, operational transition, and continuous improvement for go-live and beyond.\u003cbr\u003e \u003cbr\u003e\u003cstrong\u003eKey Responsibilities\u003c/strong\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eService Readiness \u0026amp; Operational Handover:\u003c/strong\u003e Develop and execute integrated readiness plans across people, processes, technology, training, and communications. Document target support models, runbooks, SOPs, and user guides to support operational handover into Business-as-Usual (BAU).\u003c/li\u003e \u003cli\u003e\u003cstrong\u003eChange Strategy \u0026amp; Execution:\u003c/strong\u003e Produce core change deliverables, including impact assessments, stakeholder analysis, and tailored communication and training strategies aligned with the delivery roadmap.\u003c/li\u003e \u003cli\u003e\u003cstrong\u003eCommunications \u0026amp; Stakeholder Engagement:\u003c/strong\u003e Design and deliver targeted communication plans to internal and external stakeholders, providing updates on impacts, implementation timing, and readiness status. Support executive-level reporting.\u003c/li\u003e \u003cli\u003e\u003cstrong\u003eTraining \u0026amp; Enablement:\u003c/strong\u003e Create and run training/enablement plans for support and business teams, ensuring full readiness for go-live while tracking enablement effectiveness.\u003c/li\u003e \u003cli\u003e\u003cstrong\u003ePost-Go-Live Support \u0026amp; Continuous Improvement:\u003c/strong\u003e Monitor early-life adoption, assist with issue triage, collect operational feedback, and implement iterative process enhancements.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eMandatory Requirements \u0026amp; Core Skills\u003c/strong\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eSalesforce Expertise:\u003c/strong\u003e Hands-on experience with Salesforce platforms, specifically \u003cstrong\u003eSalesforce Public Sector Solutions (PSS)\u003c/strong\u003e\u003c/li\u003e \u003cli\u003e\u003cstrong\u003eIT Service Management \u0026amp; Operational Readiness:\u003c/strong\u003e Demonstrated experience in IT service management (ITIL aligned) and leading service readiness/operational transitions for enterprise digital platforms.\u003c/li\u003e \u003cli\u003e\u003cstrong\u003eCore Change Artefacts:\u003c/strong\u003e Proven capability creating change impact assessments, stakeholder matrices, communication plans, and training strategies.\u003c/li\u003e \u003cli\u003e\u003cstrong\u003eTechnical Change Coordination:\u003c/strong\u003e Experience coordinating technical change across complex system integrations, infrastructure, and business processes.\u003c/li\u003e \u003cli\u003e\u003cstrong\u003eStakeholder Engagement \u0026amp; Communication:\u003c/strong\u003e Exceptional leadership, stakeholder management, and facilitation skills with the ability to manage change with minimal disruption to ongoing operations.\u003c/li\u003e \u003c/ul\u003e \u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eAPPLY NOW!\u003cbr\u003e\u003c/strong\u003e\u003cem\u003eRedwolf + Rosch invite and encourage applications from all backgrounds of gender, disability, culture,\u0026nbsp;\u003c/em\u003e\u003cem\u003eand race. If you are a person with a disability and require modifications to the recruitment process,\u0026nbsp;\u003c/em\u003e\u003cem\u003eplease contact the Recruitment Consultan\u003c/em\u003e\u003cem\u003et\u003cbr\u003e\u003cbr\u003e\u0026nbsp;\u0026nbsp;\u003cbr\u003eredwolfrosch.com.au\u003c/em\u003e \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"4481220\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "