" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eICT Support Officer\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"14235\"\u003e IT \u0026amp; Telecomms \u003c/li\u003e \u003cli data-id=\"14236\"\u003e Help Desk / Support \u003c/li\u003e \u003cli data-id=\"14237\"\u003e Perth \u003c/li\u003e \u003cli data-id=\"14238\"\u003e Permanent / Full Time \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 23/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003eGreat work life balance - 2 days in the office | 3 days at home\u003c/li\u003e \u003cli\u003e4 weeks leave plus additional 2 weeks over the Christmas period\u003c/li\u003e \u003cli\u003eBelmont Perth location | Free onsite parking\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e \u003cstrong\u003eRole:\u0026nbsp;\u003c/strong\u003eICT Support Officer\u0026nbsp;\u0026nbsp;\u003cbr\u003e \u003cdiv\u003e\u003cstrong\u003eStatus: \u003c/strong\u003eFull\u0026nbsp;time.\u0026nbsp;\u003cbr\u003e\u003cstrong\u003eSalary:\u003c/strong\u003e\u0026nbsp;$38.58 per hour plus superannuation\u0026nbsp;\u003cstrong\u003e\u003cbr\u003eQualification:\u0026nbsp;\u003c/strong\u003eRelevant IT vocational or tertiary degree or comparable experience\u003cbr\u003e\u003cstrong\u003eLocation:\u003c/strong\u003e\u0026nbsp;Belmont Perth with hybrid working arrangements\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eAbout the role:\u003c/strong\u003e\u0026nbsp;\u003cbr\u003eWe are looking for an experienced ICT Support Officer with 2+ years\u0026rsquo; experience who is enthusiastic, an excellent communicator, well presented, with a passion for delivering great ICT customer service.\u0026nbsp;\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eWe\u0027re looking for someone who has:\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eICT and technical experience, with advanced computer and network skills;\u003c/li\u003e \u003cli\u003eKnowledge of ICT products and services, such as Microsoft Windows and Exchange server, and Sharepoint;\u003c/li\u003e \u003cli\u003eStrong organisational and problem-solving skills;\u003c/li\u003e \u003cli\u003eExcellent interpersonal and communication skills;\u003c/li\u003e \u003cli\u003eA meticulous, methodical and patient nature with a logical mind; and\u003c/li\u003e \u003cli\u003eRelevant qualifications in IT highly regarded;\u003c/li\u003e \u003cli\u003eNational Police Clearance or willing to obtain;\u0026nbsp;\u003c/li\u003e \u003cli\u003eStrong work ethic, experience working productively and independent of direct supervision.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eWhat you\u0027ll do:\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eProvide high quality customer service as the first point of contact for staff with ICT and other technology issues;\u003c/li\u003e \u003cli\u003eComplete level 1/2 ICT service desk support enquiries;\u003c/li\u003e \u003cli\u003eLiaise with external suppliers for ICT support and maintenance; and\u003c/li\u003e \u003cli\u003eInstall, configure, monitor and maintain the ICT hardware and software;\u003c/li\u003e \u003cli\u003eProvide face-to-face and virtual IT support across multiple sites in a multi-disciplinary environment;\u003c/li\u003e \u003cli\u003eSome regional travel may be required.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eWhat you\u0026rsquo;ll receive:\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eLaptop\u003c/li\u003e \u003cli\u003eA rewarding and supportive team environment\u003c/li\u003e \u003cli\u003eHybrid work from home and office arrangement\u003c/li\u003e \u003cli\u003eRewards for every year you spend at One Tree, including extra sick leave, extra annual leave, and more.\u003c/li\u003e \u003cli\u003eAccess for your and your family to One Trees EAP service\u003c/li\u003e \u003cli\u003eUniforms provided\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eHow to Apply:\u003c/strong\u003e\u0026nbsp;Click \u0027Apply Now\u0027 and submit your application. We review applications promptly, so submit yours at your earliest convenience for a chance to progress to the next stage. For additional information, contact us at\u0026nbsp;\u003cstrong\u003e(08) 6250 4103\u003c/strong\u003e\u0026nbsp;or visit our website:\u0026nbsp;\u003cstrong\u003ewww.onetree.org.au\u0026nbsp;\u003c/strong\u003efor more information or email \u003cstrong\u003epeolpeandculture@onetree.org.au\u003c/strong\u003e for a copy of the job description\u003cbr\u003e\u003cbr\u003e\u003cem\u003eOne Tree Community Services is unwavering in its commitment to child safety and wellbeing. We have zero tolerance for child abuse or harm of any kind. All applicants must be willing to undergo rigorous screening, including background and reference checks, and demonstrate a genuine commitment to safeguarding children. We are dedicated to maintaining environments where children are safe, respected, and protected at all times, and we actively deter and will not engage individuals who do not share these values.\u003c/em\u003e\u003cbr\u003e\u003cem\u003e\u0026nbsp;\u003c/em\u003e\u0026nbsp;\u003cbr\u003e\u003cem\u003eOne Tree Community Services is an Equal Opportunity Employer supporting diversity in the workplace and Indigenous applicants are encouraged to apply.\u003c/em\u003e\u003c/div\u003e \u003cdiv style=\"text-align:center\"\u003e\u003cbr\u003e\u003cstrong\u003eOne Tree\u003c/strong\u003e \u003cstrong\u003e\u003cem\u003ethe Place to be\u003c/em\u003e\u003c/strong\u003e\u003c/div\u003e \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"4481088\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "