" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eSenior Business Analyst\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"21951\"\u003e IT \u0026amp; Telecomms \u003c/li\u003e \u003cli data-id=\"21952\"\u003e Business Analyst \u003c/li\u003e \u003cli data-id=\"21953\"\u003e Sydney \u003c/li\u003e \u003cli data-id=\"21954\"\u003e Contract or Temp \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 23/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003e12 month day rate contract\u003c/li\u003e \u003cli\u003e2 days in the office\u003c/li\u003e \u003cli\u003eExciting Insurance business with a collaborative culture\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e \u003cstrong\u003eAbout the Role\u003cbr\u003e\u003c/strong\u003e\u003cbr\u003e Our client, a leading Australian general insurer, is seeking an experienced Senior Business Analyst to join a major Regulatory, AI and Digital project within its Guidewire ClaimCenter program. The project is modernising claims processing across Home, Landlord and Motor lines of business. You\u0026rsquo;ll be the main business-facing BA on the Claims workstream, linking Claims Operations, Regulatory and Compliance with the wider delivery team. This senior, hands-on role suits a BA with deep insurance knowledge, a solid grasp of the Australian regulatory environment, and the stakeholder skills to earn the trust of business, compliance and technical audiences.\u003cbr\u003e\u003cbr\u003e \u003cstrong\u003eKey Responsibilities\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eLead requirements elicitation and documentation with Claims Operations, business SMEs and Business Owners\u003c/li\u003e \u003cli\u003ePlan and facilitate workshops with business stakeholders, Guidewire technical leads and architects to elicit, validate and refine requirements\u003c/li\u003e \u003cli\u003eProduce and maintain Business Requirements and the Requirements Traceability Matrix (RTM), making sure requirements trace through to solution design\u003c/li\u003e \u003cli\u003eMap current-state claims processes and define future-state operating models within ClaimCenter\u003c/li\u003e \u003cli\u003eConduct impact assessments across people, process, systems, data, risk and controls\u003c/li\u003e \u003cli\u003eTranslate business rules, operational workflows and regulatory obligations into clear specifications for the delivery team\u003c/li\u003e \u003cli\u003eWork with Compliance and Risk stakeholders early so that regulatory obligations are captured accurately and sign-off milestones are met\u003c/li\u003e \u003cli\u003eSupport UAT planning, execution and triage, and contribute to go-live readiness, handover and post-implementation review\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eEssential Skills \u0026amp; Experience\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003e10+ years\u0026rsquo; experience as a Business Analyst in insurance or financial services, delivering complex end-to-end projects in Agile and Waterfall environments\u003c/li\u003e \u003cli\u003eStrong working knowledge of the claims lifecycle, from first notice of loss (FNOL) through to settlement and closure\u003c/li\u003e \u003cli\u003eFamiliarity with the Australian general insurance regulatory environment (ASIC, APRA, Insurance Contracts Act)\u003c/li\u003e \u003cli\u003eProven capability across core BA deliverables: impact assessments, root cause analysis, process mapping, requirements documentation and UAT support\u003c/li\u003e \u003cli\u003eExceptional stakeholder management skills, with the confidence to influence, challenge and work through competing priorities at all levels\u003c/li\u003e \u003cli\u003eAbility to own a workstream with a high degree of autonomy\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eDesirable Experience\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eExperience with Guidewire ClaimCenter (hands-on delivery a bonus); exposure to PolicyCenter or BillingCenter\u003c/li\u003e \u003cli\u003eA background in insurance operations, including working directly with claims teams\u003c/li\u003e \u003cli\u003eExperience with Home, Motor, or Landlord insurance products\u003c/li\u003e \u003cli\u003eCBAP, CCBA, PMI-PBA, or Guidewire certification\u003c/li\u003e \u003cli\u003eProficiency with Azure DevOps, Visio, or Lucidchart\u003c/li\u003e \u003c/ul\u003e \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"4480923\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "