" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eNational Manager - Protective Services\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"19584\"\u003e Executive Management \u003c/li\u003e \u003cli data-id=\"19585\"\u003e Other \u003c/li\u003e \u003cli data-id=\"19586\"\u003e Sydney \u003c/li\u003e \u003cli data-id=\"19587\"\u003e Permanent / Full Time \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 22/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003eOversee a diverse, large-scale national security operations portfolio\u003c/li\u003e \u003cli\u003eOpportunity to engage with operations nationwide through regular interstate tr\u003c/li\u003e \u003cli\u003eJoin an established leadership team with genuine influence on business strategy\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e \u003cstrong\u003eAbout the Role:\u003c/strong\u003e\u003cbr\u003e Secom Australia is seeking an experienced and commercially minded National Manager (Protective Services) to lead and support our national guarding and protective services operations. Reporting to the Deputy Managing Director, this senior leadership position will oversee a team of Client Services Managers and be responsible for driving operational excellence, client satisfaction, business performance and team development across Australia.\u003cbr\u003e \u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u0026nbsp;\u003cbr\u003e \u003cstrong\u003eAbout the Company:\u003c/strong\u003e\u003cbr\u003e Secom Australia (ML\u0026nbsp;404791187) is a leading integrated protective security solutions provider with an extensive presence throughout Australia and New Zealand. As a wholly owned subsidiary of Secom Corporation (Japan), we deliver integrated security solutions across corporate, government, and commercial sectors, combining protective services, monitoring, patrols and technical security solutions.\u003cbr\u003e\u003cbr\u003e For more information, visit: https://www.secom.com\u003cbr\u003e \u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u0026nbsp;\u003cbr\u003e \u003cstrong\u003eKey Responsibilities:\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eLead, mentor and develop a national team of Client Services Managers\u003c/li\u003e \u003cli\u003eDevelop and foster strong relationships with subcontractors\u003c/li\u003e \u003cli\u003eDrive operational performance, service excellence and continuous improvement\u003c/li\u003e \u003cli\u003eManage key client relationships and act as a senior escalation point\u003c/li\u003e \u003cli\u003eOversee service delivery, compliance, client satisfaction and safety outcomes\u003c/li\u003e \u003cli\u003eMonitor KPIs, financial performance, budgeting and profitability\u003c/li\u003e \u003cli\u003eLead operational improvement, workforce planning and change initiatives\u003c/li\u003e \u003cli\u003eSupport tenders, contract renewals and strategic business growth\u003c/li\u003e \u003cli\u003eEnsure compliance with licensing, WHS, regulatory and industrial relations requirements\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eWhat You\u0027ll Bring:\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eAustralian Citizenship/Permanent Resident with unrestricted rights to work in Australia\u003c/li\u003e \u003cli\u003eNSW Security Licence\u003c/li\u003e \u003cli\u003eFull Drivers Licence (required)\u003c/li\u003e \u003cli\u003eSenior leadership experience within security, guarding, protective services, or a similar operational environment\u003c/li\u003e \u003cli\u003eProven success leading geographically dispersed teams and large-scale operations\u003c/li\u003e \u003cli\u003eStrong client management, stakeholder engagement, and relationship-building skills\u003c/li\u003e \u003cli\u003eCommercially astute with experience managing financial and operational performance\u003c/li\u003e \u003cli\u003eSound knowledge of security licensing, WHS, and industrial relations requirements\u003c/li\u003e \u003cli\u003eStrategic and operational leadership capability with a focus on continuous improvement\u003c/li\u003e \u003cli\u003eWillingness to travel nationally as required\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eApply Now:\u003c/strong\u003e\u003cbr\u003e If you\u0027re an experienced security operations leader who thrives in a fast-paced environment and enjoys building high-performing teams while driving exceptional client outcomes, we\u0027d love to hear from you.\u003cbr\u003e\u003cbr\u003e Please note: Only shortlisted applicants will be contacted regarding the next stage of the recruitment process.\u003cbr\u003e\u003cbr\u003e #SCR-poppy-boulton \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"4480729\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "