" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eMedical Receptionist\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"19473\"\u003e Australia \u003c/li\u003e \u003cli data-id=\"19474\"\u003e Queensland \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 21/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003eA welcoming and community-focused workplace\u003c/li\u003e \u003cli\u003eThe chance to contribute to the delivery of quality healthcare within a local c\u003c/li\u003e \u003cli\u003eCompetetive salary\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e Our client is a community-focused family medical practice in Yandina, Sunshine Coast, Queensland. The practice is committed to providing a welcoming environment for patients and supporting the delivery of quality healthcare to the local community.\u003cbr\u003e The practice is seeking a friendly, organised and motivated Medical Receptionist to join its team. This is an excellent opportunity for a patient-focused professional looking to develop their career in medical administration while working alongside doctors, nursing staff and other healthcare professionals in a supportive environment.\u003cbr\u003e \u003cbr\u003e\u003cstrong\u003ePosition Purpose\u003c/strong\u003e\u003cbr\u003e The Medical Receptionist is responsible for providing professional reception and administrative support to ensure the smooth day-to-day operation of the medical practice.\u003cbr\u003e The successful candidate will serve as one of the first points of contact for patients, manage appointments and enquiries, maintain accurate patient records and provide administrative assistance to doctors and nursing staff. The role requires strong communication skills, attention to detail, confidentiality and the ability to manage multiple responsibilities in a busy healthcare setting.\u003cbr\u003e \u003cbr\u003e\u003cstrong\u003eHighly Desirable Experience\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003ePrevious experience in medical reception or medical administration.\u003c/li\u003e \u003cli\u003eExperience working within a general practice or healthcare environment.\u003c/li\u003e \u003cli\u003eFamiliarity with Best Practice medical software.\u003c/li\u003e \u003cli\u003eExperience managing patient appointments and enquiries.\u003c/li\u003e \u003cli\u003eExperience maintaining patient records and administrative documentation.\u003c/li\u003e \u003cli\u003ePrevious experience handling telephone calls, emails and front-desk responsibilities.\u003c/li\u003e \u003cli\u003ePrevious medical reception experience and Best Practice software knowledge are advantageous. Our client is willing to train the right candidate who demonstrates the appropriate skills, attitude and willingness to learn.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eEssential Qualifications \u0026amp; Requirements\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eStrong administrative and organisational capabilities.\u003c/li\u003e \u003cli\u003eThe ability to communicate professionally with patients and healthcare professionals.\u003c/li\u003e \u003cli\u003eConfidence using computers and learning practice-specific systems.\u003c/li\u003e \u003cli\u003eAvailability to work varying weekly hours according to practice requirements.\u003c/li\u003e \u003cli\u003eStrong verbal and written communication skills.\u003c/li\u003e \u003cli\u003eExcellent interpersonal and customer service abilities.\u003c/li\u003e \u003cli\u003eGood organisational skills and attention to detail.\u003c/li\u003e \u003cli\u003eThe ability to multitask and manage competing priorities.\u003c/li\u003e \u003cli\u003eProfessionalism when dealing with patients, clinicians and colleagues.\u003c/li\u003e \u003cli\u003eThe ability to maintain confidentiality and handle sensitive patient information.\u003c/li\u003e \u003cli\u003eReliability, flexibility and a positive approach to work.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eKey Responsibilities\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eThe successful candidate will be responsible for welcoming patients and visitors in a friendly and professional manner, managing patient appointments, bookings, confirmations and scheduling changes, and answering incoming telephone calls and responding to general enquiries.\u003c/li\u003e \u003cli\u003eThe role will also involve managing email communications, directing enquiries to the appropriate staff members, providing administrative support to doctors and nursing staff, and maintaining accurate and up-to-date patient records.\u003c/li\u003e \u003cli\u003eThe Medical Receptionist will be expected to handle confidential patient information in accordance with practice procedures, use medical practice software to manage appointments and patient administration, and assist with general clerical duties and day-to-day practice operations.\u003c/li\u003e \u003cli\u003eAdditional responsibilities include communicating relevant messages and administrative information to the clinical team, maintaining a welcoming, organised and professional reception environment, and contributing to a positive and cooperative team culture.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eIdeal Candidate\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eWe are seeking a friendly, reliable and patient-focused professional who can provide excellent customer service and create a positive first impression for patients.\u003c/li\u003e \u003cli\u003eThe ideal candidate will communicate effectively with patients, doctors, nurses and colleagues while managing appointments and administrative responsibilities accurately. They will remain organised and composed in a busy reception environment, demonstrate discretion when handling confidential information, and work collaboratively within a healthcare team.\u003c/li\u003e \u003cli\u003eThe successful candidate will also be adaptable when priorities change, demonstrate initiative and accountability, pay close attention to detail, and be willing to learn new systems and procedures. A genuine interest in patient care and community healthcare will be highly valued.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eWhat\u0026rsquo;s on Offer\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eHourly remuneration of \u003cstrong\u003eAUD $38 - $40, negotiable depending on experience\u003c/strong\u003e.\u003c/li\u003e \u003cli\u003ePart-time permanent/full-time permanent role.\u0026nbsp;\u003c/li\u003e \u003cli\u003eWorking hours during standard business hours.\u003c/li\u003e \u003cli\u003eA welcoming and community-focused workplace.\u003c/li\u003e \u003cli\u003eA supportive team environment with experienced mentors.\u003c/li\u003e \u003cli\u003eOpportunities for professional development and career growth.\u003c/li\u003e \u003cli\u003eThe opportunity to gain or further develop medical administration experience.\u003c/li\u003e \u003cli\u003eThe chance to contribute to the delivery of quality healthcare within a local community.\u003c/li\u003e \u003c/ul\u003e \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"4480023\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "