" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eReception Customer Service Assistant\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"19743\"\u003e Admin / Secretarial / Office Support \u003c/li\u003e \u003cli data-id=\"19744\"\u003e Receptionist \u003c/li\u003e \u003cli data-id=\"19745\"\u003e All Melbourne \u003c/li\u003e \u003cli data-id=\"19747\"\u003e Bayside \u0026amp; South Eastern Suburbs \u003c/li\u003e \u003cli data-id=\"19746\"\u003e Permanent / Full Time \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 19/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cdiv class=\"description\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eMonday to Friday | 9.00am - 5.00pm\u003c/strong\u003e\u003c/li\u003e \u003cli\u003e\u003cstrong\u003eJoin a friendly and supportive team in a varied reception, customer service and administration role\u003c/strong\u003e\u003c/li\u003e \u003cli\u003e\u003cstrong\u003eOpportunity to broaden your skills in a growing and successful business\u003c/strong\u003e\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eAbout the Role\u003c/strong\u003e\u003cbr\u003eOur client is a well-established and growing business specialising in quality outdoor lifestyle products, including outdoor furniture, storage solutions and garden products. They are seeking a friendly, organised and customer-focused Reception and Customer Service Assistant to be the helpful welcoming face for their business.\u003cbr\u003e\u0026nbsp;\u003cbr\u003eAs the first point of contact, you\u0027ll manage customer enquiries via phone, email and website, assist showroom visitors with stock selections and ensure every customer receives a professional and positive experience from their first enquiry through to purchase.\u0026nbsp; If you have been in a frontline role, within Retail, Hardware, Trade Solutions or similar, this role could be just for you!\u003cbr\u003e\u0026nbsp;\u003cbr\u003e\u003cstrong\u003eWhat\u0027s in it for You?\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eStable, full-time position with a growing business\u003c/li\u003e \u003cli\u003eFriendly, supportive and collaborative team environment\u003c/li\u003e \u003cli\u003eVaried role combining customer service and administration\u003c/li\u003e \u003cli\u003eCompetitive salary based on experience\u003c/li\u003e \u003cli\u003eOn-site parking provided\u003c/li\u003e \u003c/ul\u003e \u0026nbsp;\u003cstrong\u003eDuties:\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eBe the first point of contact for customer enquiries via phone, email and website\u003c/li\u003e \u003cli\u003eAnswer incoming calls and provide outstanding customer service\u003c/li\u003e \u003cli\u003eRespond to customer enquiries promptly and professionally\u003c/li\u003e \u003cli\u003eWelcome and assist showroom visitors\u003c/li\u003e \u003cli\u003eProvide product information and assist with customer enquiries\u003c/li\u003e \u003cli\u003eLiaise with customers regarding products, orders and general enquiries\u003c/li\u003e \u003cli\u003ePerform general administration duties\u003c/li\u003e \u003cli\u003eSupport the wider team with day-to-day operations\u003c/li\u003e \u003cli\u003eDeliver an exceptional customer experience with every interaction\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eSkills and Experience:\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003ePrevious experience in a customer service or retail sales showroom role will be highly regarded\u003c/li\u003e \u003cli\u003eProfessional verbal and written communication skills\u003c/li\u003e \u003cli\u003ePassion for delivering exceptional customer service\u003c/li\u003e \u003cli\u003eStrong organisational skills with excellent attention to detail\u003c/li\u003e \u003cli\u003eAbility to manage multiple tasks and prioritise effectively\u003c/li\u003e \u003cli\u003eProactive, positive and team-oriented approach\u003c/li\u003e \u003cli\u003eIntermediate computer skills, including Microsoft Office\u003c/li\u003e \u003cli\u003e\u003cstrong\u003eCurrent driver\u0027s licence and own reliable transport required due to the business location\u003c/strong\u003e\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eHow to Apply\u003c/strong\u003e\u003cbr\u003eAll applications are to be submitted online by clicking \u003cstrong\u003eAPPLY\u003c/strong\u003e.\u003cbr\u003eApplications will be reviewed as they are received, so if you\u0027re passionate about delivering outstanding customer service and enjoy working as part of a friendly and supportive team, we\u0027d love to hear from you.\u003cbr\u003e\u0026nbsp;\u003cbr\u003ePlease note only applicants who meet our client\u0027s selection criteria will be contacted.\u003cbr\u003e\u0026nbsp;\u003cbr\u003e\u003cstrong\u003eJob ID:\u003c/strong\u003e LB719/1.0 \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"4479663\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "