" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eCustomer Service and Administration\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"13885\"\u003e Call Centre \u0026amp; Customer Service \u003c/li\u003e \u003cli data-id=\"13886\"\u003e Permanent / Full Time \u003c/li\u003e \u003cli data-id=\"13887\"\u003e Newcastle \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 19/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003eGood with people? Make it your career.\u003c/li\u003e \u003cli\u003eGet your foot in the door with one of Newcastle\u0026#39;s biggest and best.\u003c/li\u003e \u003cli\u003eWork 38 hours, or make it 40 and accrue an RDO.\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e \u003cdiv style=\"text-align:justify\"\u003eBased at Tomago, your new employer is an Australian engineering and manufacturing business doing some impressive work across energy and industry.\u0026nbsp;\u003cstrong\u003e\u003cstrong\u003e\u003cbr\u003e\u003cbr\u003eYOUR NEW JOB\u003cbr\u003e\u003c/strong\u003e\u003c/strong\u003e\u003c/div\u003e \u003cdiv style=\"text-align:justify\"\u003eYou will join a team of Customer Service Consultants giving you the chance to build your skills within a much bigger business. There\u0026rsquo;s plenty to get your head around, so being curious and asking questions will serve you well.\u003c/div\u003e \u003cdiv style=\"text-align:justify\"\u003eAnd with the option to work a 40-hour week and accrue an RDO, you can put a little extra time in now for a whole day to yourself later.\u003c/div\u003e \u003cbr\u003e \u003cdiv style=\"text-align:justify\"\u003eIt\u0026rsquo;s a busy role where being helpful matters just as much as getting the details right. You will be the person customers turn to when they need a quote, want to place an order or are chasing an update. Some days you will have an answer straight away. Other times, you will need to speak with the right person internally and get back to them. Either way, you will make sure they know what\u0026rsquo;s happening.\u0026nbsp;\u003c/div\u003e \u003cbr\u003eYour day will include:\u003cbr\u003e \u003cul\u003e \u003cli\u003ePreparing quotes and processing orders\u003c/li\u003e \u003cli\u003eAnswering customer calls and emails.\u003c/li\u003e \u003cli\u003eFollowing up on deliveries and repairs.\u003c/li\u003e \u003cli\u003eWorking with manufacturing and technical teams to keep orders moving.\u003c/li\u003e \u003cli\u003eKeeping customer records and administration accurate and up to date.\u003c/li\u003e \u003c/ul\u003e \u003cbr\u003e\u003cstrong\u003eABOUT YOU\u003c/strong\u003e\u003cbr\u003e You are a go-getter, if something needs following up, you get onto it. You have had some experience helping customers and handling admin, and you are comfortable using a computer and learning new systems. You can write a clear email, have a friendly conversation and keep track of what you have promised someone.\u003cbr\u003e \u003cbr\u003eSound like your next step? Apply now. \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"4479484\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "