" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eMedical Receptionist - Specialist Practice\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"12878\"\u003e Healthcare \u0026amp; Medicine \u003c/li\u003e \u003cli data-id=\"12879\"\u003e Administration / Admissions \u003c/li\u003e \u003cli data-id=\"12880\"\u003e Melbourne \u003c/li\u003e \u003cli data-id=\"12881\"\u003e Permanent / Full Time \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 16/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cdiv class=\"description\"\u003e Our client is a progressive specialist practice with a dedicated team of specialists and experienced nursing staff who are passionate about delivering exceptional patient care. They have invested heavily in technology and automation, creating an efficient, supportive, and forward-thinking workplace.\u003cbr\u003e If you enjoy working in a fast-paced medical environment, have excellent attention to detail, and genuinely enjoy helping people, this could be the perfect opportunity for you.\u003cbr\u003e\u003cbr\u003e About the Practice This innovative practice embraces the latest technology to streamline patient care and administration. They utilise AI-powered phone systems along with leading medical software including Healthengine, Gentu, Square and Stripe, automating as many processes as possible to allow the team to focus on delivering an outstanding patient experience.\u003cbr\u003e\u003cbr\u003e To support your success, the practice provides a comprehensive online policies and procedures manual, complete with step-by-step written guides and training videos that are available on demand whenever you need them.\u003cbr\u003e\u003cbr\u003e About the Role As the first point of contact for patients, you will play a vital role in ensuring the practice runs smoothly and efficiently. Your responsibilities will include:\u003cbr\u003e \u003cul\u003e \u003cli\u003eManaging incoming patient enquiries and telephone calls\u003c/li\u003e \u003cli\u003eBooking appointments and surgical procedures\u003c/li\u003e \u003cli\u003eDiary management for specialists\u003c/li\u003e \u003cli\u003eCoordinating theatre lists\u003c/li\u003e \u003cli\u003eProcessing invoices, receipting and patient payments\u003c/li\u003e \u003cli\u003eMonitoring upcoming appointments to ensure payments and documentation are completed correctly\u003c/li\u003e \u003cli\u003eProviding exceptional customer service to patients, specialists and colleagues\u003c/li\u003e \u003cli\u003eGeneral administrative support to the clinical team\u003c/li\u003e \u003c/ul\u003e About You To be successful in this role, you will have:\u003cbr\u003e \u003cul\u003e \u003cli\u003ePrevious medical reception or specialist practice experience\u003c/li\u003e \u003cli\u003eExperience using Gentu or similar (highly regarded)\u003c/li\u003e \u003cli\u003eStrong computer skills and confidence learning new technology\u003c/li\u003e \u003cli\u003eExcellent organisational and time management skills\u003c/li\u003e \u003cli\u003eExceptional attention to detail\u003c/li\u003e \u003cli\u003eA caring, positive and professional attitude\u003c/li\u003e \u003cli\u003eThe ability to multitask while remaining calm under pressure\u003c/li\u003e \u003cli\u003eOutstanding communication and interpersonal skills\u003c/li\u003e \u003cli\u003eA proactive approach and willingness to contribute to a collaborative team\u003c/li\u003e \u003c/ul\u003e What\u0027s on Offer \u003cul\u003e \u003cli\u003eJoin a highly respected specialist practice\u003c/li\u003e \u003cli\u003eWork with an experienced team of specialists and nurses\u003c/li\u003e \u003cli\u003eModern, technology-driven workplace with advanced systems and automation\u003c/li\u003e \u003cli\u003eComprehensive online training resources and ongoing support\u003c/li\u003e \u003cli\u003eFriendly, collaborative and supportive team culture\u003c/li\u003e \u003cli\u003eLong-term career opportunity within a growing practice\u003c/li\u003e \u003c/ul\u003e If you are a motivated medical receptionist who enjoys working in a modern, patient-focused environment and takes pride in delivering exceptional service, we would love to hear from you.\u003cbr\u003e\u003cbr\u003e \u003cstrong\u003e\u003cstrong\u003eApply today through Silver Search and take the next step in your medical administration career.\u003cbr\u003e\u003cbr\u003e\u003c/strong\u003e\u003c/strong\u003e \u003cdiv style=\"text-align:center\"\u003e\u003cem\u003e\u003cstrong\u003eSpecialists in Medical Administration roles:\u003c/strong\u003e\u003c/em\u003e\u003c/div\u003e \u003cdiv style=\"text-align:center\"\u003e\u003cstrong\u003eE:\u0026nbsp;info@silversearch.com.au\u003c/strong\u003e\u003c/div\u003e \u003cdiv style=\"text-align:center\"\u003e\u003cstrong\u003ePH:\u0026nbsp;1300 557 046\u003c/strong\u003e\u003c/div\u003e \u003cdiv style=\"text-align:center\"\u003e\u003cstrong\u003eW; www.silversearch.com.au\u003c/strong\u003e\u003c/div\u003e \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"4478938\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "