" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eAdministration Manager\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"19530\"\u003e Admin / Secretarial / Office Support \u003c/li\u003e \u003cli data-id=\"19531\"\u003e Administration \u003c/li\u003e \u003cli data-id=\"19532\"\u003e Brisbane \u003c/li\u003e \u003cli data-id=\"19533\"\u003e Permanent / Full Time \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 15/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003ePRIME Ecosystem CRM experience essential\u003c/li\u003e \u003cli\u003eInsurance building and roofing experience highly regarded\u003c/li\u003e \u003cli\u003eManage workflows, KPIs, variations and job administration\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e \u003cstrong\u003eLocation:\u003c/strong\u003e Chermside, Brisbane\u003cbr\u003e\u003cstrong\u003eHours:\u003c/strong\u003e Full-time, Monday to Friday, 9:00am\u0026ndash;5:00pm\u003cbr\u003e\u003cbr\u003e The Opportunity An established and growing trade services business is seeking an experienced Administration Manager to oversee the day-to-day administration function supporting its insurance building and roofing operations.\u003cbr\u003e\u003cbr\u003e This is a hands-on role suited to someone who understands insurance building workflows, is confident using PRIME Ecosystem CRM and can keep jobs, clients and internal teams moving efficiently.\u003cbr\u003e\u003cbr\u003e You will take ownership of administration processes, maintain accurate job information, coordinate communication between stakeholders and ensure submissions, invoicing and job completion documentation are managed within required timeframes.\u003cbr\u003e\u003cbr\u003e Key Responsibilities \u003cul\u003e \u003cli\u003eManage daily administration workflows across active insurance building and roofing jobs using PRIME Ecosystem CRM.\u003c/li\u003e \u003cli\u003eMaintain accurate job records, documentation, statuses and key dates.\u003c/li\u003e \u003cli\u003eLiaise with insurance builders, project managers, customers, supervisors and trades to keep jobs progressing.\u003c/li\u003e \u003cli\u003ePrepare and submit variations, estimates and supporting documentation.\u003c/li\u003e \u003cli\u003eCoordinate invoicing, job completion paperwork and administrative follow-ups.\u003c/li\u003e \u003cli\u003eMonitor KPIs, track turnaround times and follow up on outstanding actions.\u003c/li\u003e \u003cli\u003eDevelop and improve procedures to ensure consistent and efficient administration processes.\u003c/li\u003e \u003cli\u003eManage customer enquiries and escalations, providing timely updates and practical resolutions.\u003c/li\u003e \u003cli\u003eIdentify workflow issues and implement improvements to accuracy, efficiency and customer service.\u003c/li\u003e \u003c/ul\u003e About You To be successful in this role, you will have:\u003cbr\u003e \u003cul\u003e \u003cli\u003eDemonstrated experience using \u003cstrong\u003ePRIME Ecosystem CRM\u003c/strong\u003e.\u003c/li\u003e \u003cli\u003eExperience within insurance building, roofing, construction repairs or a similar trade-based environment.\u003c/li\u003e \u003cli\u003eA strong understanding of insurance claims and builder workflows.\u003c/li\u003e \u003cli\u003eExperience preparing variations, estimates and supporting documentation.\u003c/li\u003e \u003cli\u003eConfidence managing job administration, invoicing and completion documentation.\u003c/li\u003e \u003cli\u003eExperience working with KPIs, deadlines and competing priorities.\u003c/li\u003e \u003cli\u003eExcellent communication and stakeholder management skills.\u003c/li\u003e \u003cli\u003eThe ability to take ownership, improve processes and maintain high standards of accuracy.\u003c/li\u003e \u003c/ul\u003e Previous experience in metal roofing or insurance roofing repairs will be highly regarded.\u003cbr\u003e\u003cbr\u003e What\u0027s on Offer? \u003cul\u003e \u003cli\u003eFull-time position based in Chermside.\u003c/li\u003e \u003cli\u003eMonday to Friday, 9:00am\u0026ndash;5:00pm.\u003c/li\u003e \u003cli\u003ePotential for flexible working arrangements after successfully completing a six-month probation period.\u003c/li\u003e \u003cli\u003eDirect access to business owners and operational decision-makers.\u003c/li\u003e \u003cli\u003eThe opportunity to improve systems and procedures within a growing trade services group.\u003c/li\u003e \u003cli\u003eLong-term career opportunities as the business continues to expand.\u003c/li\u003e \u003c/ul\u003e If this looks of interest, please apply now or contact Jack Waldock on 0409 616 937 or jack@introrecruitment.com.au \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"4478760\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "