" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eSocial Services Coordinator (Part-Time, Fixed-Term)\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"17675\"\u003e Co-ops \u0026amp; Credit Unions \u003c/li\u003e \u003cli data-id=\"17677\"\u003e Melbourne \u003c/li\u003e \u003cli data-id=\"17678\"\u003e Part Time \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 14/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003ePart-Time, 0.6 FTE | 12 Months Fixed-Term Contract\u003c/li\u003e \u003cli\u003eEmpower clients through referrals and holistic service delivery\u003c/li\u003e \u003cli\u003eWork for a genuine organisation focused on social justice!\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e \u003cstrong\u003eAbout the Asylum Seeker Resource Centre\u0026nbsp;\u003c/strong\u003e\u003cbr\u003eFounded in 2001, the Asylum Seeker Resource Centre (ASRC) is Australia\u0026rsquo;s largest human rights organisation providing support to people seeking asylum. We are an independent, values-driven, not-for-profit organisation whose programs support and empower people seeking asylum to maximise their own physical, mental and social well being. We champion the rights of people seeking asylum and mobilise a community of compassion to create lasting social and policy change.\u0026nbsp;\u003cbr\u003e\u003cbr\u003eThe ASRC movement is proudly supported by a community of committed volunteers and supporters who embrace the organisation\u0026rsquo;s vision that people seeking asylum can live safely, sustainably, independently and equally.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eAbout The Role (Part-Time, 0.6 FTE, 12 Months Fixed-Term Contract)\u003c/strong\u003e\u003cbr\u003eThe Social Services Coordinator plays a crucial role in providing information, referrals, and short- to medium-term service coordination to clients within a collaborative, multidisciplinary environment. This role serves as a short-term bridge to meet clients\u0027 immediate practical needs while promoting their long-term stability. Working closely with the Client Engagement Team, the Coordinator delivers holistic service coordination to minimize the need for re-presentation and empower clients to reach their full potential. Additionally, the Social Services Coordinator offers support to other Humanitarian Services staff, contributing to the overall success of the Humanitarian Services stream.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eKey Responsibilities\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eHolistic Service Delivery: Provide trauma-informed, client-centred support that promotes independence, dignity, and choice for clients.\u003c/li\u003e \u003cli\u003eInformation \u0026amp; Referrals: Offer accurate information and referrals, ensuring clients access relevant services based on their individual needs.\u003c/li\u003e \u003cli\u003eService Coordination: Manage short-term and medium-term coordination of services, particularly for clients receiving housing support, in line with client goals.\u003c/li\u003e \u003cli\u003eClient Assessments: Conduct psychosocial and service assessments to determine client needs and tailor services accordingly.\u003c/li\u003e \u003cli\u003eCollaboration \u0026amp; Teamwork: Work closely with the Client Engagement Team and other staff to ensure coordinated, integrated client support.\u003c/li\u003e \u003cli\u003eReferral Tracking \u0026amp; Follow-up: Track and follow-up on referrals to ensure services are delivered and pathways are successfully followed.\u003c/li\u003e \u003cli\u003eCrisis Management \u0026amp; De-escalation: Support with de-escalating client incidents and collaborate with other teams to assist vulnerable clients.\u003c/li\u003e \u003c/ul\u003e \u003cbr\u003e\u003cstrong\u003eAbout You\u003c/strong\u003e \u003cul\u003e \u003cli\u003eRelevant Qualifications: Tertiary qualification in Social Work or a related professional discipline.\u003c/li\u003e \u003cli\u003eExperience with Vulnerable Populations: Proven experience providing service coordination and support to people seeking asylum, refugees, or clients with complex needs.\u003c/li\u003e \u003cli\u003eIntake \u0026amp; Assessment Experience: Demonstrated ability to undertake intake and assessments in a busy, high-paced environment.\u003c/li\u003e \u003cli\u003eInterpersonal Skills: Strong adaptive and complex interpersonal skills to engage with clients from diverse backgrounds.\u003c/li\u003e \u003cli\u003eProblem-Solving \u0026amp; Analysis: Experience in analysing complex issues and identifying emerging practice trends to improve service delivery.\u003c/li\u003e \u003cli\u003ePsychosocial Assessment \u0026amp; Crisis Management: Ability to conduct psychosocial assessments and provide effective crisis response in challenging situations.\u003c/li\u003e \u003cli\u003eVolunteer \u0026amp; Student Supervision: Experience in managing volunteers and student placements, including recruitment, training, supervision, and ongoing support.\u003c/li\u003e \u003cli\u003eCultural Competency: High-level understanding of working with culturally diverse populations and a commitment to culturally inclusive practice.\u003c/li\u003e \u003cli\u003eTrauma \u0026amp; Impact Awareness: Solid understanding of the impacts of trauma, homelessness, mental health issues, child protection, and family violence.\u003c/li\u003e \u003cli\u003ePolicy Knowledge: Knowledge of the policy context surrounding asylum seekers, visa categories/conditions, and the barriers faced by people seeking asylum in Australia.\u003c/li\u003e \u003c/ul\u003e \u003cbr\u003e\u003cstrong\u003eDesirable Skills \u0026amp; Experience\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eLived experience of seeking asylum\u003c/li\u003e \u003cli\u003eBi-lingual or multi-lingual (including proficiency in English and identified community languages) in the following languages: Farsi, Tamil, Urdu, Hazaragi, Arabic or Pasto.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003e\u0026nbsp;\u0026nbsp;\u003c/strong\u003e\u003cbr\u003e\u003cstrong\u003eEmployee Benefits\u0026nbsp;\u0026nbsp;\u0026nbsp;\u003c/strong\u003e\u003cbr\u003eWe recognise and appreciate our incredible staff for their contribution, dedication and passion to support and empower people seeking asylum by providing the following conditions above the relevant modern award.\u003cbr\u003e \u003cul\u003e \u003cli\u003eAnnual Leave Loading of 17.5%\u003c/li\u003e \u003cli\u003eAdditional discretionary leave provisions\u0026nbsp;\u003c/li\u003e \u003cli\u003eFree onsite car and bicycle parking\u003c/li\u003e \u003cli\u003eSalary packaging (up to $15,900 per year tax free)\u003c/li\u003e \u003cli\u003eEntertainment Packaging (up to $2,650 per year tax free)\u003c/li\u003e \u003cli\u003eDiscounts via HR systems provider at grocery and retail outlets\u003c/li\u003e \u003cli\u003eClose proximity to public transport (100 metres from Footscray Station and buses)\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003ePosition Description\u003c/strong\u003e\u003cbr\u003ePlease find the Position Description here to address the Selection Criteria: https://asrc.org.au/wp-content/uploads/2026/01/PD-Social-Services-Coordinator.pdf\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eApplication Process\u003c/strong\u003e\u003cbr\u003eOnly applications that include a CV and cover letter addressing the Selection Criteria, will be considered.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eApplications close 11:59pm Wednesday 28th October 2026\u003c/strong\u003e\u003cbr\u003e\u003cbr\u003e\u003cem\u003e\u003cem\u003eAll offers of employment are subject to a satisfactory Criminal History Check, and provision of a valid Working with Children Check prior to commencement.\u003cbr\u003e\u003cbr\u003e\u003c/em\u003e\u003c/em\u003e\u003cstrong\u003eOur Commitment to You:\u0026nbsp;ASRC Candidate Care Statement\u003c/strong\u003e\u003cbr\u003eAt the Asylum Seeker Resource Centre, we believe in recruiting through the lens of our core values, ensuring every interaction and decision reflects the principles that define our culture.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eWhat you can expect from our process:\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eWelcome: We champion inclusion and encourage applications from all backgrounds, especially those with lived experience of seeking asylum. Please tell us if you need any accessibility adjustments.\u003c/li\u003e \u003cli\u003eAuthentic: We commit to a transparent and fair process, providing clear timelines and constructive feedback if you are interviewed.\u003c/li\u003e \u003cli\u003eCourageous: We make objective hiring decisions based purely on merit and mission alignment, ensuring fairness and equity for every candidate.\u003c/li\u003e \u003cli\u003eCollaborative: We value your time. We commit to timely, respectful communication and keeping you informed about the status of your application.\u003c/li\u003e \u003c/ul\u003e Thank you for your interest in joining the ASRC. We look forward to connecting with you.\u003cem\u003e\u003cbr\u003e\u003c/em\u003e \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"4478352\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "