" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eSenior Business Analyst - Salesforce\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"21951\"\u003e IT \u0026amp; Telecomms \u003c/li\u003e \u003cli data-id=\"21952\"\u003e Business Analyst \u003c/li\u003e \u003cli data-id=\"21953\"\u003e Sydney \u003c/li\u003e \u003cli data-id=\"21954\"\u003e Contract or Temp \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 14/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003eInital fixed term contract running until June 30th\u003c/li\u003e \u003cli\u003e1-2 days in the office, very flexible WFH/office structure\u003c/li\u003e \u003cli\u003eWork on an exciting and unique healthcare product\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e \u003cstrong\u003eAbout the Role\u003cbr\u003e\u003c/strong\u003e\u003cbr\u003e Our client is seeking two experienced Senior Business Analysts to join a major Salesforce program in the healthcare sector. They are building a new, globally unique product on Salesforce, alongside a new Salesforce implementation for an existing business. The program is in discovery now, with scope and design starting in November. This is a great time to join and shape requirements from the start. You\u0026rsquo;ll work alongside functional consultants, product owners, and a delivery partner squad. You\u0026rsquo;ll turn business needs into clear, well-structured requirements and look for opportunities to improve processes along the way. One role starts urgently and includes a handover from the current BA.\u003cbr\u003e\u003cbr\u003e \u003cstrong\u003eKey Responsibilities\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eLead requirements discovery and elicitation through the discovery, scope and design phases of a new Salesforce implementation\u003c/li\u003e \u003cli\u003eArticulate business needs clearly, working with functional consultants to translate them into Salesforce solution requirements\u003c/li\u003e \u003cli\u003eWrite high-quality user stories, epics and acceptance criteria for agile delivery teams\u003c/li\u003e \u003cli\u003eMap current and future-state business processes, and identify opportunities to optimise them before and during the new install\u003c/li\u003e \u003cli\u003eFacilitate workshops with business stakeholders, clinical SMEs, architects and delivery partners\u003c/li\u003e \u003cli\u003eMaintain requirements traceability and manage the backlog in Jira and Confluence alongside the Product Owner\u003c/li\u003e \u003cli\u003eSupport scope definition, solution design and testing, including UAT\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eEssential Skills \u0026amp; Experience\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003e4+ years\u0026rsquo; experience as a Business Analyst on Salesforce programs. You\u0026rsquo;ll need hands-on requirements experience, but not functional configuration\u003c/li\u003e \u003cli\u003eStrong core BA capability: requirements elicitation, user stories, process mapping and documentation\u003c/li\u003e \u003cli\u003eProven experience in agile delivery environments\u003c/li\u003e \u003cli\u003eExperience on new platform implementations, ideally through discovery and design phases\u003c/li\u003e \u003cli\u003eExceptional communication and stakeholder management skills, with the ability to work equally well with business users and technical teams\u003c/li\u003e \u003cli\u003eConfidence to hit the ground running and take over work in progress quickly\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eDesirable Experience\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eExperience in the healthcare industry (very highly regarded)\u003c/li\u003e \u003cli\u003eExposure to Salesforce Health Cloud\u003c/li\u003e \u003cli\u003eBroader SaaS implementation experience\u003c/li\u003e \u003cli\u003eExperience moving off legacy CRM platforms (e.g. Siebel)\u003c/li\u003e \u003cli\u003eSalesforce certification (e.g. Salesforce Certified Business Analyst)\u003c/li\u003e \u003c/ul\u003e \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"4478270\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "