" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003ePatient Services Officer - Medical Imaging\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"16223\"\u003e Support Services/Administration \u003c/li\u003e \u003cli data-id=\"16224\"\u003e Client Services \u003c/li\u003e \u003cli data-id=\"16225\"\u003e Brisbane \u003c/li\u003e \u003cli data-id=\"16226\"\u003e Full time \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 12/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003eJoin an essential services market leader\u003c/li\u003e \u003cli\u003eRotating roster\u003c/li\u003e \u003cli\u003ePermanent full time position\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e \u003cspan style=\"text-decoration:underline\"\u003e\u003cstrong\u003eAbout Us:\u003c/strong\u003e\u003c/span\u003e\u003cbr\u003e Queensland X-Ray has more than 50 practices, led by the most experienced team of radiologists and nuclear imaging specialists in the state. Our caring team of professionals from the technical, nursing, and admin support fields are all focused on providing the best service, care and clinical outcomes to our patients and referrers. We are people who are passionate about working together to provide high quality care to patients. We consider people, our referrers, patients and staff to be the heart of our business and as such we try to provide the most positive experience possible.\u003cbr\u003e\u003cbr\u003e\u003cspan style=\"text-decoration:underline\"\u003e\u003cstrong\u003eAbout the role:\u003c/strong\u003e\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e We are thrilled to announce multiple full-time, permanent opportunities for Patient Services Officers at our Brisbane Central location. As a key member of our team, you will leverage your exceptional customer service skills to provide patients with top-notch booking services.\u003cbr\u003e This expansion is in response to the high demand for our services, and we are looking for dedicated individuals who are passionate about delivering outstanding service and eager to contribute to our ongoing success.\u003cbr\u003e If you are committed to excellence and looking to advance your career with us, we encourage you to apply. Part-time arrangements may also be considered for the right applicant.\u003cbr\u003e \u003cbr\u003e \u003cspan style=\"text-decoration:underline\"\u003e\u003cstrong\u003eWhat you\u0026rsquo;ll be doing:\u003c/strong\u003e\u0026nbsp;\u003c/span\u003e\u003cbr\u003e\u003cbr\u003e \u003cstrong\u003eAnswering Calls:\u003c/strong\u003e Be the friendly, professional voice that patients and referrers hear, ensuring they feel welcomed and supported.\u003cbr\u003e \u003cstrong\u003eScheduling: \u003c/strong\u003eUse our state-of-the-art RIS system, to efficiently manage and organize patient appointments.\u003cbr\u003e \u003cstrong\u003eMaximising Efficiency:\u003c/strong\u003e Keep our operations running smoothly by managing appointments and ensuring optimal use of our resources.\u003cbr\u003e \u003cstrong\u003eReferrals:\u003c/strong\u003e Handle patient referrals from multi-disciplinary teams with accuracy and attention to detail.\u003cbr\u003e \u003cstrong\u003ePatients Preparation:\u003c/strong\u003e Communicate clearly with patients, providing them with all necessary information about preparation, cost estimates, and other requirements.\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e\u003cspan style=\"text-decoration:underline\"\u003e\u003cstrong\u003eWhy you\u0026rsquo;ll Love It Here:\u003c/strong\u003e\u003c/span\u003e \u003cbr\u003e\u003cstrong\u003e\u0026#65039;\u003c/strong\u003e\u003cbr\u003e \u003cstrong\u003eStrong Team Culture:\u003c/strong\u003e Joining our team means becoming part of a supportive community that cherishes teamwork and inclusivity. We foster a collaborative environment where all team member\u0027s contributions are valued and respected\u003cbr\u003e \u003cstrong\u003eComprehensive Training:\u003c/strong\u003e Experience the advantages of our comprehensive in person training, designed to provide you with the essential skills and in-depth knowledge required to excel in your role. This comprehensive training ensures that you not only feel confident and accomplished in your daily tasks but also stay updated with the latest industry practices and standards.\u003cbr\u003e \u003cstrong\u003eCareer Development:\u003c/strong\u003e Discover a wealth of exciting opportunities to advance your career with Queensland X-Ray. Our commitment to professional growth and development means you\u0027ll have access to ongoing training and a clear pathway for career progression.\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e \u003cspan style=\"text-decoration:underline\"\u003e\u003cstrong\u003eWhat you will bring:\u0026nbsp;\u003c/strong\u003e\u003c/span\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eCommunication Skills:\u003c/strong\u003e You excel as an empathetic listener, eager to provide support and assistance, to deliver exceptional customer service consistently.\u003c/li\u003e \u003cli\u003e\u003cstrong\u003eCustomer Focus:\u003c/strong\u003e Experience in a customer service in contact centres or customer-facing role is highly advantageous! Excellent communication and interpersonal skills.\u003c/li\u003e \u003cli\u003e\u003cstrong\u003eWillingness to Learn:\u003c/strong\u003e A great \u0026ldquo;can-do\u0026rdquo; attitude with on the job training and development\u003c/li\u003e \u003cli\u003e\u003cstrong\u003ePeople Skills:\u003c/strong\u003e Demonstrate care, compassion, and empathy towards our patients and colleagues.\u003c/li\u003e \u003cli\u003e\u003cstrong\u003eProblem-Solving:\u003c/strong\u003e Utilise your analytical skills to optimise appointment scheduling and efficiency.\u003c/li\u003e \u003cli\u003e\u003cstrong\u003ePositive Attitude: \u003c/strong\u003eApproach challenges with a proactive attitude, fostering strong rapport with patients, staff and professionals alike.\u003c/li\u003e \u003c/ul\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e \u003cstrong\u003eInterested? \u003c/strong\u003eSimply submit your resume by selecting\u003cstrong\u003e APPLY.\u003c/strong\u003e\u003cbr\u003e \u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u0026nbsp;\u003cbr\u003e So if you have previous experience in contact centres, customer service or administration you would be amazing! Please apply by submitting your resume and cover letter via the resume upload link below.\u003cbr\u003e Please note, only shortlisted candidates will be contacted \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"4477780\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "