" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eTechnical Sales Support\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"19584\"\u003e IT \u0026amp; Telecomms \u003c/li\u003e \u003cli data-id=\"19585\"\u003e Help Desk / Support \u003c/li\u003e \u003cli data-id=\"19586\"\u003e Perth \u003c/li\u003e \u003cli data-id=\"19587\"\u003e Permanent / Full Time \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 12/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003eBring security experience or IP/networking knowledge and the drive to learn\u003c/li\u003e \u003cli\u003eOngoing product training + profit share + room to grow\u003c/li\u003e \u003cli\u003eBalcatta location, Monday-Friday, 8:30am-5pm\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e \u003cstrong\u003eTech-minded? Practical? Good with people?\u003c/strong\u003e\u003cbr\u003e\u003cbr\u003e You\u0026rsquo;ll be the branch\u0026rsquo;s go-to technical support person, helping customers get the most out of their security gear. You\u0026rsquo;ll have national technical support and suppliers behind you, but you\u0026rsquo;ll take ownership of enquiries and see them through.\u003cbr\u003e \u003cul\u003e \u003cli\u003eTroubleshoot CCTV, alarms, access control, intercoms and networking issues\u003c/li\u003e \u003cli\u003eHelp customers choose the right products and find practical solutions\u003c/li\u003e \u003cli\u003eRun product training for customers and the team\u003c/li\u003e \u003cli\u003eWork with internal sales and suppliers to get issues resolved\u003c/li\u003e \u003cli\u003eManage warranty returns and keep customers in the loop\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u0026nbsp;\u003cbr\u003e \u003cstrong\u003eAbout You\u003c/strong\u003e\u003cbr\u003e You might be coming off the tools, already working in technical support, or more junior with an interest in IT/tech. Security experience is ideal. IP and networking knowledge is essential, along with the drive to learn.\u003cbr\u003e\u003cbr\u003e You\u0026rsquo;ll also need to:\u003cbr\u003e \u003cul\u003e \u003cli\u003eExplain tech clearly and build trust with customers\u003c/li\u003e \u003cli\u003eTake ownership of issues and work efficiently to get them resolved\u003c/li\u003e \u003cli\u003ePick up new products, ask questions and put what you learn into practice\u003c/li\u003e \u003cli\u003eGet stuck in without waiting to be asked\u003c/li\u003e \u003cli\u003eHold a current driver\u0026rsquo;s licence and full Australian working rights\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u0026nbsp;\u003cbr\u003e \u003cstrong\u003eWhat You\u0026rsquo;ll Get\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eProfit share that rewards your contribution to the branch\u003c/li\u003e \u003cli\u003eOngoing product training and room to grow\u003c/li\u003e \u003cli\u003eMonday\u0026ndash;Friday hours, 8:30am\u0026ndash;5pm\u003c/li\u003e \u003cli\u003eA close-knit local team, backed by a national network\u003c/li\u003e \u003c/ul\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e If you\u0026rsquo;re switched-on, curious and ready to become someone our customers rely on, let\u0026rsquo;s talk.\u003cbr\u003e\u003cbr\u003e \u003cem\u003eOnly successful candidates will be contacted.\u003c/em\u003e\u003cbr\u003e #SEADAN #SEADANSECURITY #MMSECURITY \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"4477656\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "