" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eCustomer Service Consultant\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"17841\"\u003e Free $0.00 \u003c/li\u003e \u003cli data-id=\"17053\"\u003e Customer Service \u003c/li\u003e \u003cli data-id=\"17054\"\u003e Casual \u003c/li\u003e \u003cli data-id=\"17055\"\u003e Sydney \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 12/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003e9 November Start - Short term assignment till 3rd of January\u003c/li\u003e \u003cli\u003e$34.96 per hour + Super + Penalties\u003c/li\u003e \u003cli\u003eOnsite @ Mascot - parking onsite, 15 min walk from station or free shuttle bus\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e \u003cspan style=\"text-decoration:underline\"\u003e\u003cstrong\u003eThe Opportunity\u003c/strong\u003e\u003c/span\u003e \u003cbr\u003eWoolworths Group is one of Australia\u0027s most recognised and trusted brands. As a Customer Support Representative, you\u0027ll play an important role in supporting customers during one of the busiest times of the year.\u003cbr\u003e This is a \u003cstrong\u003eshort-term Christmas casual assignment commencing 9 November and finishing 3 January\u003c/strong\u003e, making it ideal for candidates looking for temporary work over the holiday period.\u003cbr\u003e \u003cbr\u003e\u003cspan style=\"text-decoration:underline\"\u003e\u003cstrong\u003eThe Role\u003c/strong\u003e\u003c/span\u003e\u003cbr\u003eWith the busy Christmas period approaching, Woolworths is looking for enthusiastic, customer-focused individuals to join its Inbound Customer Support Team for a short-term seasonal assignment.\u003cbr\u003e\u003cbr\u003eIf you enjoy helping people, thrive in a fast-paced environment and want to be part of a supportive team over the festive season, this could be the perfect opportunity for you!\u003cbr\u003e\u003cbr\u003eAs a Customer Support Representative, you\u0027ll be the first point of contact for a range of customer enquiries. You\u0027ll provide friendly, accurate and effective support while helping customers with their questions and concerns.\u003cbr\u003e \u003cbr\u003e\u003cspan style=\"text-decoration:underline\"\u003e\u003cstrong\u003eKey responsibilities include:\u003c/strong\u003e\u003c/span\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eManaging inbound customer calls, emails and chats\u003c/li\u003e \u003cli\u003eProviding accurate information and practical solutions\u003c/li\u003e \u003cli\u003eNavigating multiple systems efficiently\u003c/li\u003e \u003cli\u003eUsing initiative and problem-solving skills to meet customer needs\u003c/li\u003e \u003cli\u003eDelivering a positive customer experience in a fast-paced environment\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eOperating Hours:\u003c/strong\u003e Rotating roster from Monday to Friday 9:00am to 7pm and Saturday and Sunday between 10:00am to 4:00pm.\u003cbr\u003e \u003cstrong\u003eLocation:\u003c/strong\u003e Fully onsite at Mascot, with free onsite parking and a complimentary shuttle bus available.\u003cbr\u003e \u003cstrong\u003eEmployment Type:\u003c/strong\u003e Casual, short-term Christmas assignment.\u003cbr\u003e \u003cstrong\u003eStart Date:\u003c/strong\u003e 9 November.\u003cbr\u003e \u003cstrong\u003eEnd Date:\u003c/strong\u003e 3 January.\u003cbr\u003e \u003cstrong\u003eTraining:\u003c/strong\u003e Comprehensive onsite training will be provided to set you up for success.\u003cbr\u003e \u003cbr\u003e\u003cstrong\u003eWhy Join Us?\u003c/strong\u003e \u003cul\u003e \u003cli\u003eJoin an award-winning customer service team\u003c/li\u003e \u003cli\u003eGain experience with one of Australia\u0027s leading brands\u003c/li\u003e \u003cli\u003eWork in a supportive and collaborative environment\u003c/li\u003e \u003cli\u003eDevelop valuable customer service and communication skills\u003c/li\u003e \u003cli\u003eEarn competitive casual rates, including applicable penalties\u003c/li\u003e \u003cli\u003eEnjoy convenient onsite facilities, free parking and a complimentary shuttle bus\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eWhat You\u0027ll Need\u003c/strong\u003e \u003cul\u003e \u003cli\u003eAt least 6 months of experience in customer service, retail or hospitality\u003c/li\u003e \u003cli\u003eStrong verbal and written communication skills\u003c/li\u003e \u003cli\u003eConfidence using multiple systems and managing time effectively\u003c/li\u003e \u003cli\u003eA proactive, customer-first attitude\u003c/li\u003e \u003cli\u003eAvailability to work rotating shifts, including weekends, early mornings and evenings\u003c/li\u003e \u003cli\u003eCommitment to the full assignment period, from 9 November to 3 January 2027\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eApply today and join the Woolworths Customer Service team this Christmas!\u003c/strong\u003e \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"4477628\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "