" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eSenior Product Specialist - Salesforce\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"20857\"\u003e IT \u0026amp; Telecomms \u003c/li\u003e \u003cli data-id=\"20858\"\u003e IT - Other \u003c/li\u003e \u003cli data-id=\"20859\"\u003e Auckland \u003c/li\u003e \u003cli data-id=\"20860\"\u003e Permanent / Full Time \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 12/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003eHands-on Salesforce configuration, administration and troubleshooting\u003c/li\u003e \u003cli\u003eWork with Salesforce Flow, integrations, security, reporting and data management\u003c/li\u003e \u003cli\u003eSupport and enhance business-critical CRM platforms in a global organisation\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e \u003cstrong\u003eYour new company\u003c/strong\u003e \u003cbr\u003e\u003cbr\u003eOur client is an established global organisation with an international presence and a strong track record in their field. With a collaborative culture and a focus on continuous improvement, the business is committed to using technology and data to strengthen client relationships and support its global operations.\u003cbr\u003e\u003cbr\u003e \u003cstrong\u003eYour new role\u003cbr\u003e\u003c/strong\u003e\u003cbr\u003e We are looking for an experienced, technically strong Salesforce specialist to support, maintain and enhance a business-critical Salesforce environment.\u003cbr\u003e \u003cbr\u003eThis is a hands-on technical role where you will be directly involved in Salesforce administration, configuration, troubleshooting, automation, integrations and data management. You will be responsible for resolving platform issues, implementing enhancements and ensuring Salesforce and its associated client engagement platforms remain stable, secure and effective.\u003cbr\u003e\u003cbr\u003e \u003cstrong\u003eResponsibilities\u003c/strong\u003e \u003cul\u003e \u003cli\u003eManage the day-to-day administration, support and optimisation of Salesforce and associated CRM platforms.\u003c/li\u003e \u003cli\u003eTroubleshoot and resolve platform incidents, production issues and integration challenges.\u003c/li\u003e \u003cli\u003eConfigure and maintain Salesforce users, roles, permissions, security settings, workflows, Flows and validation rules.\u003c/li\u003e \u003cli\u003eDrive improvements in CRM data quality, governance, reporting and client relationship management processes.\u003c/li\u003e \u003cli\u003eDevelop and enhance Salesforce dashboards, reporting capabilities and client engagement insights.\u003c/li\u003e \u003cli\u003eIdentify opportunities to automate manual processes and improve platform efficiency and user experience.\u003c/li\u003e \u003cli\u003eCollaborate with Investor Relations, Client Management, Marketing, Operations and technology teams to understand business requirements.\u003c/li\u003e \u003cli\u003eDevelop user documentation, training materials and knowledge resources to support platform adoption.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eRequirement\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eStrong hands-on Salesforce administration experience, including security, permissions, Flow automation, reporting and dashboards.\u003c/li\u003e \u003cli\u003eProven experience supporting CRM processes, client engagement, relationship management or sales and marketing functions.\u003c/li\u003e \u003cli\u003eSolid understanding of CRM data management, data governance, data quality and reporting.\u003c/li\u003e \u003cli\u003eAbility to gather requirements, understand business processes and translate stakeholder needs into practical technology solutions.\u003c/li\u003e \u003cli\u003eExcellent communication and stakeholder management skills, with confidence engaging across technical and non-technical teams.\u003c/li\u003e \u003cli\u003eExperience with Salesforce Sales Cloud, Experience Cloud or Marketing Cloud would be advantageous.\u003c/li\u003e \u003cli\u003eExposure to Microsoft Power Platform, SQL, data analytics or enterprise reporting environments would be beneficial.\u003c/li\u003e \u003cli\u003eSalesforce certifications such as Administrator, Advanced Administrator, Business Analyst or Platform App Builder would be advantageous.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003ePerks and benefits\u003c/strong\u003e \u003cul\u003e \u003cli\u003eJoin an established global organisation\u003c/li\u003e \u003cli\u003eTake ownership of business-critical Salesforce and client engagement platforms.\u003c/li\u003e \u003cli\u003eWork closely with senior stakeholders across multiple business functions.\u003c/li\u003e \u003cli\u003eOpportunity to influence platform strategy, user adoption and continuous improvement.\u003c/li\u003e \u003cli\u003eGain exposure to complex enterprise technology integrations and international business operations.\u003c/li\u003e \u003cli\u003eBe part of a collaborative environment where technology plays a key role in supporting business outcomes.\u003c/li\u003e \u003c/ul\u003e If you\u0027re an experienced Salesforce specialist who enjoys solving business problems, improving platforms and working closely with stakeholders, we\u0027d love to hear from you.\u003cbr\u003e\u003cbr\u003e \u003cstrong\u003eIf this sounds like you then HIT APPLY NOW! You must have a valid working visa for NZ.\u003c/strong\u003e \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"4477429\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "