" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eCollections and Billings Officer\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"12802\"\u003e Accounting \u003c/li\u003e \u003cli data-id=\"12803\"\u003e Accounts Receivable \u003c/li\u003e \u003cli data-id=\"12804\"\u003e Melbourne \u003c/li\u003e \u003cli data-id=\"12805\"\u003e Permanent / Full Time \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 9/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003eSalary on offer $75K plus Super negotiable\u003c/li\u003e \u003cli\u003eBased in the CBD - Close to public transport\u003c/li\u003e \u003cli\u003eVaried role - Collections, queries and invoicing\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e Ready for your next step in collections, billing or customer service?\u003cbr\u003e\u003cbr\u003e Join a busy, supportive Melbourne team where no two days are quite the same. You\u0026rsquo;ll work with customers to resolve billing enquiries, manage overdue accounts and find practical payment solutions \u0026mdash; while building valuable experience across collections, accounts and customer service.\u003cbr\u003e\u003cbr\u003e This is a great opportunity for someone early in their career who has some collections, billing, accounts receivable or financial customer service experience and wants to continue developing their skills.\u003cbr\u003e\u003cbr\u003e What You\u0026rsquo;ll Be Doing \u003cul\u003e \u003cli\u003eContact customers regarding overdue accounts and upcoming payments\u003c/li\u003e \u003cli\u003eWork with customers to arrange realistic payment plans and solutions\u003c/li\u003e \u003cli\u003eAnswer billing and account enquiries via phone and email\u003c/li\u003e \u003cli\u003eInvestigate billing discrepancies and resolve customer concerns\u003c/li\u003e \u003cli\u003eProcess payment extensions and other account updates\u003c/li\u003e \u003cli\u003eKeep customer records, payments and account notes accurate and up to date\u003c/li\u003e \u003cli\u003eIdentify accounts requiring further review or escalation\u003c/li\u003e \u003cli\u003eWork with other teams to resolve issues quickly and improve the customer experience\u003c/li\u003e \u003c/ul\u003e What We\u0026rsquo;re Looking For You don\u0026rsquo;t need years of experience \u0026mdash; we\u0026rsquo;re looking for someone with a great attitude, confidence communicating with customers and around 1\u0026ndash;2 years\u0026rsquo; experience in areas such as:\u003cbr\u003e Collections | Billing | Accounts Receivable | Customer Service | Banking | Finance | Utilities | Contact Centre\u003cbr\u003e\u003cbr\u003e You\u0026rsquo;ll also bring strong communication skills, good attention to detail and the confidence to have conversations about payments while remaining friendly and professional.\u003cbr\u003e\u003cbr\u003e If you enjoy solving problems, talking to customers and want a role where you can continue building your career, we\u0026rsquo;d love to hear from you.\u003cbr\u003e\u003cbr\u003e Apply now or\u0026nbsp;contact Megan at megan@kbhsolutions.com.au or 0412 611 190 for a confidential chat. \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"4477299\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "