" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eIT Coordinator\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"19473\"\u003e Australia \u003c/li\u003e \u003cli data-id=\"19474\"\u003e Victoria \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 2/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003eJoin a leading global wind turbine manufacturer.\u003c/li\u003e \u003cli\u003eHands-on IT support role across the Oceania business.\u003c/li\u003e \u003cli\u003eAccepting applications from 02/10/26 - 30/10/26\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e \u003cstrong\u003eAbout Nordex\u003cbr\u003e\u003cbr\u003e\u003c/strong\u003eNordex is one of the world\u0026rsquo;s leading wind turbine manufacturers, with a strong and growing presence across Australia and New Zealand. With a significant pipeline of wind projects across the Oceania region, Nordex continues to expand its local capability to support the successful delivery of utility-scale renewable energy projects.\u003cbr\u003e\u003cbr\u003eMorson Edge is working exclusively with Nordex to recruit a Project Manager \u0026ndash; Operational Readiness to join its Project Management organisation.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eThe Role\u003c/strong\u003e\u003cbr\u003e\u003cbr\u003e The IT Support Coordinator is responsible for determining, developing and implementing an organisation\u0027s information technology goals. His activities can include reviewing and filling internal help requests and monitoring computer performance for potential problems. Administrative tasks include tracking computer-related orders and bills, maintaining license documentation and renewing upgrades.\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e \u0026nbsp;As a member of the IT Support Team, the IT Support Coordinator will perform the same functions as the other IT Support Analyst staff in addition to supervising the overall workload with the goal of meeting performance measures. The IT Support Coordinator reports to the Managing Director of the Country providing services for the company supporting the operations including end user support, network troubleshooting and desktop support, vendors \u0026amp; inventory coordination.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eResponsibilities\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eAssisting in a variety of administrative matters\u003c/li\u003e \u003cli\u003eProviding technical support for local business\u003c/li\u003e \u003cli\u003eSupporting and implementing policies, procedures, and processes\u003c/li\u003e \u003cli\u003eMonitoring the helpdesk and IT phone line for incoming service requests\u003c/li\u003e \u003cli\u003eManaging ticket assignments, documentation, escalation, prioritization, and resolution\u003c/li\u003e \u003cli\u003eVerifying helpdesk responses for accuracy and completeness\u003c/li\u003e \u003cli\u003eProviding desktop support in areas such as hardware and software support and troubleshooting, hardware and software upgrades, and local Network connectivity\u003c/li\u003e \u003cli\u003eProviding support for conference equipment, printers, Android, iOS, and other peripherals\u003c/li\u003e \u003cli\u003eEnsuring consistent and effective delivery of services while maintaining compliance with corporate policies and procedures\u003c/li\u003e \u003cli\u003eMaintaining documentation of sites, equipment, software, processes, and procedures.\u003c/li\u003e \u003cli\u003eAct as Deputy Information Officer\u003c/li\u003e \u003cli\u003eAct as Deputy Security Officer\u003c/li\u003e \u003cli\u003eOther duties (not listed) may be assigned to this job at any time.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eQualifications \u0026amp; Experience\u003c/strong\u003e \u003cul\u003e \u003cli\u003eAround 2 years\u0026rsquo; experience in IT support, coordination, helpdesk or service desk environments.\u003c/li\u003e \u003cli\u003eDegree or diploma in Computer Science, Information Technology, Business/Management with an IT focus, or a related discipline.\u003c/li\u003e \u003cli\u003eBasic understanding of IT systems, hardware, software and connectivity, with experience assisting in troubleshooting common technical issues.\u003c/li\u003e \u003cli\u003eFamiliarity with ticketing systems and maintaining basic IT documentation.\u003c/li\u003e \u003cli\u003eStrong customer service, communication and stakeholder management skills, with confidence supporting internal users and liaising with external vendors.\u003c/li\u003e \u003cli\u003eAbility to prioritise tasks, manage time effectively and work in a fast-paced environment.\u003c/li\u003e \u003cli\u003eStrong attention to detail, with a commitment to following procedures, confidentiality and data security requirements.\u003c/li\u003e \u003cli\u003eProactive and collaborative approach, with a willingness to learn and develop technical knowledge.\u003c/li\u003e \u003cli\u003eEntry-level IT certifications such as CompTIA A+, CompTIA Network+ or Microsoft Fundamentals (Azure/Microsoft 365) would be advantageous but are not essential.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eBenefits\u003c/strong\u003e \u003cul\u003e \u003cli\u003eCompetitive salary package.\u003c/li\u003e \u003cli\u003eAnnual performance-based bonus.\u003c/li\u003e \u003cli\u003eFlexible and hybrid working arrangements.\u003c/li\u003e \u003cli\u003eOpportunity to work with a leading global wind turbine manufacturer.\u003c/li\u003e \u003cli\u003eExposure to major wind energy projects across Australia and New Zealand.\u003c/li\u003e \u003cli\u003eWork within an international organisation with strong career development opportunities.\u003c/li\u003e \u003cli\u003eAccess to global expertise, systems and project management best practice.\u003c/li\u003e \u003cli\u003eBe part of Nordex\u0026rsquo;s continued growth and expansion across the Oceania renewable energy market.\u003c/li\u003e \u003c/ul\u003e Nordex offers the opportunity to join a global organisation playing a major role in the energy transition, while working in a collaborative and international environment. With a strong project pipeline and continued investment in the Oceania business, this role provides the opportunity to directly influence how projects are delivered across the region. \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"4475400\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "