" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eFrontline Service Officer\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"19530\"\u003e Admin / Secretarial / Office Support \u003c/li\u003e \u003cli data-id=\"19531\"\u003e Administration \u003c/li\u003e \u003cli data-id=\"19532\"\u003e QLD Other \u003c/li\u003e \u003cli data-id=\"19533\"\u003e Contract or Temp \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 1/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003eVaried role combining customer service, administration and library services\u003c/li\u003e \u003cli\u003eMake a genuine impact within local communities\u003c/li\u003e \u003cli\u003eContract with possibilty to extend\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e \u003cstrong\u003eMiddlemount, Dysart, Clermont, and Nebo Locations!\u003cbr\u003e\u003cbr\u003eWhat\u0027s on Offer?\u003c/strong\u003e \u003cbr\u003e \u003cul\u003e \u003cli\u003eBe the face of Council and make a genuine impact within the local community\u003c/li\u003e \u003cli\u003eDiverse role combining customer service, administration, library services and community engagement\u003c/li\u003e \u003cli\u003eSupportive team environment with ongoing training and career development opportunities\u003c/li\u003e \u003cli\u003eOpportunity to build meaningful relationships with residents and community groups\u003c/li\u003e \u003cli\u003eStable local government position with variety, autonomy and purpose\u0026nbsp;\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eKey Responsibilities:\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eProvide professional face-to-face and telephone customer service\u003c/li\u003e \u003cli\u003eRespond to customer enquiries and process service requests\u003c/li\u003e \u003cli\u003eProcess payments, receipting and documentation accurately\u003c/li\u003e \u003cli\u003eManage facility bookings and administrative support functions\u003c/li\u003e \u003cli\u003eDeliver library services including loans, returns and member support\u003c/li\u003e \u003cli\u003eAssist with community programs, events and engagement activities\u003c/li\u003e \u003cli\u003eMaintain accurate records, data entry and reporting requirements\u003c/li\u003e \u003cli\u003ePromote Council services, resources and community initiatives\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eHighly Desirable:\u003c/strong\u003e \u003cul\u003e \u003cli\u003ePrevious local government experience\u003c/li\u003e \u003cli\u003eCommunity services or library experience\u003c/li\u003e \u003cli\u003eExperience processing payments and customer enquiries\u003c/li\u003e \u003cli\u003eBlue Card or ability to obtain one\u003c/li\u003e \u003cli\u003eQualifications in customer service, business administration, library services or a related field\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eApply now or contact Charlotte Falvey at charlotte@introrecruitment.com.au.\u003c/strong\u003e \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"4475192\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "