" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eService Manager\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"21674\"\u003e Trades \u0026amp; Services \u003c/li\u003e \u003cli data-id=\"21675\"\u003e Electricians \u003c/li\u003e \u003cli data-id=\"21676\"\u003e Melbourne \u003c/li\u003e \u003cli data-id=\"21677\"\u003e Permanent / Full Time \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 30/9/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003eGenuine Career Opportunity with a well established industrial service business\u003c/li\u003e \u003cli\u003eIdeal opportunity for an experienced manager or someone looking to step up\u003c/li\u003e \u003cli\u003eExcellent salary package available to the right candidate\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e \u003cstrong\u003eCompany:\u003cbr\u003e\u003cbr\u003e\u003c/strong\u003eThis organisation is a leader within the food \u0026amp; beverage, manufacturing, transport \u0026amp; logistics sectors providing industry leading products and services throughout regional and metro Victoria\u003cbr\u003e\u003cbr\u003e Due to continued growth over several years within the Victorian region, we are now seeking an experienced Service Manager or Supervisor to lead an established service business as the owner steps back into a strategic role within the company.\u003cbr\u003e\u003cbr\u003eThey have an unrelenting focus on customer satisfaction, supportive management and mentoring, and represent a genuine career progression opportunity for an enthusiastic, driven and reliable service manager or supervisor looking to make their mark.\u003cbr\u003e\u003cbr\u003e \u003cstrong\u003eRole:\u003cbr\u003e\u003c/strong\u003e\u003cbr\u003e You will be responsible for, but not limited to the following:-\u003cbr\u003e \u003cul\u003e \u003cli\u003eProviding proactive safety leadership\u003c/li\u003e \u003cli\u003eManage resource allocation to ensure optimal staffing levels, efficiency and utilisation\u003c/li\u003e \u003cli\u003eEnsure quality service standards are maintained in accordance with SLA\u0026rsquo;s \u0026amp; National Service Agreements\u003c/li\u003e \u003cli\u003eEnsure the service team complies with all tasks and documentation associated with the CRM \u0026amp; Service Management Software\u003c/li\u003e \u003cli\u003eInterface directly with our Clients to identify opportunities for service, maintenance or product upgrades\u003c/li\u003e \u003cli\u003eAchieving budgeted service and operating profit targets \u0026ndash; P\u0026amp;L Responsibility\u003c/li\u003e \u003cli\u003eMentor the service team to create a high performance culture\u003c/li\u003e \u003c/ul\u003e \u0026nbsp;\u0026nbsp;\u0026nbsp;\u003cbr\u003e To be successful in this role you must have:-\u003cbr\u003e \u003cul\u003e \u003cli\u003eTrade background or relevant industry experience with an in depth knowledge of service industry principles relating to\u0026nbsp;Industrial Machinery\u003c/li\u003e \u003cli\u003ePrevious service management experience in the electrical, mechanical or machinery fields with exposure to the food \u0026amp; beverage, manufacturing or other industrial environments\u003c/li\u003e \u003cli\u003ePrevious experience managing a service organisation in accordance with SLA\u0026rsquo;s and National Service Agreements with a focus on fast response times for break-fix\u003c/li\u003e \u003cli\u003eBe prepared to travel and understand the demands of the service industry, in particular the nature of the food \u0026amp; beverage industry\u003c/li\u003e \u003cli\u003eExcellent communication skills and the ability to consult to your clients on technical issues\u003c/li\u003e \u003cli\u003eHonest and reliable in all facets of your work\u003c/li\u003e \u003c/ul\u003e You will be rewarded with a competitive base salary which is negotiable for the right person, Superannuation plus maintained vehicle.\u003cbr\u003e\u003cbr\u003e Ongoing training and mentoring from the company owner will be available. \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"4474729\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "