" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eProduct Owner\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"20644\"\u003e IT \u0026amp; Digital \u003c/li\u003e \u003cli data-id=\"20645\"\u003e Product \u003c/li\u003e \u003cli data-id=\"20646\"\u003e Auckland CBD \u003c/li\u003e \u003cli data-id=\"20647\"\u003e Contract \u0026amp; Temporary \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 30/9/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003eIdeally seeking Strong Salesforce and Contact Centre knowledge\u003c/li\u003e \u003cli\u003eHybrid working on offer, dynamic environment and great culture\u003c/li\u003e \u003cli\u003eFinancial Services, Insurance or Banking industry exp a plus but not essential\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e \u003cspan\u003e\u003cstrong\u003ePlease note: this position has now been shortlisted but if you\u0027d like to still apply for similar future opportunities, please do.\u0026nbsp;\u003c/strong\u003e\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e This six-month contract positions you at the helm of a major customer experience modernisation where you will define product vision, manage feature backlogs, and bridge contact centre operations with technical squads. Enjoy high-impact project ownership, clear commercial returns, and modern work-life balance.\u0026nbsp;\u003cbr\u003e \u003cbr\u003e \u003cstrong\u003eKey Responsibilities\u003c/strong\u003e\u003c/span\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eDefine product vision to align delivery with organisational objectives.\u003c/li\u003e \u003cli\u003eRepresent contact centre operations to solve customer pain points.\u003c/li\u003e \u003cli\u003ePrioritize feature backlogs based on value, risk, and compliance.\u003c/li\u003e \u003cli\u003eTranslate business needs into actionable epics and user stories.\u003c/li\u003e \u003cli\u003eValidate delivered features to ensure quality standards and benefits.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eSo Who Are You And What Is Your Profile?\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eProven Product Owner background across complex Salesforce delivery environments.\u003c/strong\u003e\u003c/li\u003e \u003cli\u003ePractical knowledge of contact centre operations and customer journeys a plus\u003c/li\u003e \u003cli\u003eDeep experience in financial services, banking, or insurance sectors beneficial but not essential\u003c/li\u003e \u003cli\u003eStrong Agile delivery capability across backlog and roadmap management.\u003c/li\u003e \u003cli\u003eCollaborative communicator skilled at engaging senior enterprise business stakeholders.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eBenefits\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eModern hybrid flexibility.\u003c/li\u003e \u003cli\u003eOwnership of high-profile Salesforce customer experience transformation roadmap.\u003c/li\u003e \u003cli\u003eFast-paced delivery culture with strong potential for contract extension.\u003c/li\u003e \u003cli\u003eCollaborative team environment focused on innovation and delivery quality.\u003c/li\u003e \u003c/ul\u003e We look forward to your application.\u003cbr\u003e \u0026nbsp;\u003cbr\u003e \u003cstrong\u003ePlease note: this position has now been shortlisted but if you\u0027d like to still apply for similar future opportunities, please do.\u0026nbsp;\u003cbr\u003e\u003c/strong\u003e\u003cbr\u003e Natalie Parr\u003cbr\u003e \u0026nbsp;\u0026nbsp; \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"4474665\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "