" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eIT Coordinator\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"10409\"\u003e IT \u0026amp; Telecomms \u003c/li\u003e \u003cli data-id=\"10410\"\u003e Help Desk / Support \u003c/li\u003e \u003cli data-id=\"10411\"\u003e Sydney \u003c/li\u003e \u003cli data-id=\"10412\"\u003e Permanent / Full Time \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 29/9/2026 \u003c/p\u003e \u003c/div\u003e \u003cdiv class=\"description\"\u003e We\u0026rsquo;re working with a well-established \u003cstrong\u003efinancial services organisation\u003c/strong\u003e looking for an IT Operations Coordinator to join their technology team in Sydney CBD.\u003cbr\u003e\u003cbr\u003e This is a great opportunity for an organised and confident communicator who enjoys coordinating across technical teams, vendors and business stakeholders.\u003cbr\u003e \u003cbr\u003eThe Role \u003cbr\u003e\u003cbr\u003eYou\u0026rsquo;ll help coordinate day-to-day IT operations, ensuring incidents, actions, risks and projects are tracked and followed through.\u003cbr\u003e\u003cbr\u003e Key responsibilities include:\u003cbr\u003e \u003cul\u003e \u003cli\u003eCoordinating BAU IT operations across service desk, infrastructure and security\u003c/li\u003e \u003cli\u003eTracking incidents, requests, actions and operational tasks\u003c/li\u003e \u003cli\u003eSupporting major incident coordination and communication\u003c/li\u003e \u003cli\u003ePreparing reporting around service performance, SLAs, risks and vendor performance\u003c/li\u003e \u003cli\u003eCoordinating between technical teams, business stakeholders and third-party vendors\u003c/li\u003e \u003cli\u003eSupporting IT projects, migrations and business integration activities\u003c/li\u003e \u003cli\u003eMaintaining IT processes, documentation and operational reporting\u003c/li\u003e \u003cli\u003eSupporting service continuity and disaster recovery initiatives\u003c/li\u003e \u003c/ul\u003e About You\u003cbr\u003e\u003cbr\u003e We\u0026rsquo;re looking for someone who is:\u003cbr\u003e \u003cul\u003e \u003cli\u003eHighly organised with strong attention to detail\u003c/li\u003e \u003cli\u003eA clear and confident communicator\u003c/li\u003e \u003cli\u003eComfortable working with technical teams through to senior stakeholders\u003c/li\u003e \u003cli\u003eCalm and decisive when managing issues and competing priorities\u003c/li\u003e \u003cli\u003eStrong at coordinating and following up actions\u003c/li\u003e \u003cli\u003eFamiliar with ITSM concepts, incidents, SLAs and escalation processes\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eCandidates with strong coordination and stakeholder management skills who are looking to step further into IT operations are encouraged to apply.\u003cbr\u003e\u003c/strong\u003e\u003cbr\u003e What\u0027s on Offer \u003cul\u003e \u003cli\u003ePermanent full-time position\u003c/li\u003e \u003cli\u003eSydney CBD location with hybrid working\u003c/li\u003e \u003cli\u003eEstablished financial services organisation\u003c/li\u003e \u003cli\u003eBroad exposure across IT operations, projects and transformation\u003c/li\u003e \u003c/ul\u003e Please note only Australian citizens or PR will be considered for this role.\u003cbr\u003e\u003cbr\u003eIf you\u0026rsquo;re an organised IT professional who enjoys coordinating people, solving problems and keeping things moving, we\u0026rsquo;d love to hear from you. \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"4474504\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "