" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eSenior Customer Service Executive\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"14830\"\u003e International Transport \u0026amp; Logistics \u003c/li\u003e \u003cli data-id=\"14831\"\u003e Freight Forwarding \u003c/li\u003e \u003cli data-id=\"14832\"\u003e Sydney \u003c/li\u003e \u003cli data-id=\"14833\"\u003e Permanent / Full Time \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 25/9/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003eFreight forwarding experience 4+ years\u003c/li\u003e \u003cli\u003eSupportive Team Environment\u003c/li\u003e \u003cli\u003eService Focused company\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e \u003cstrong\u003eThe Client\u003c/strong\u003e\u003cbr\u003e \u003cbr\u003eAustralian owned freight forwarder and logistics provider that is continuing to grow and offers end to end supply chain solutions through a global network of offices and agents.\u0026nbsp;\u003cbr\u003e \u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u003cbr\u003e \u003cstrong\u003eThe Position\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eManage a portfolio of clients end to end\u003c/li\u003e \u003cli\u003eSupport the customer service manager\u003c/li\u003e \u003cli\u003eProvide personalised and customised service solutions to clients\u003c/li\u003e \u003cli\u003eRespond to customer service inquiries by phone and email\u003c/li\u003e \u003cli\u003eMonitor and report shipment status updates\u003c/li\u003e \u003cli\u003eLiaise with the sales teams to ensure seamless service delivery\u003c/li\u003e \u003cli\u003eDevelop and maintain strong client relationships\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eThe Requirements\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eAir and sea operational knowledge\u003c/li\u003e \u003cli\u003eWell developed customer service skills\u003c/li\u003e \u003cli\u003eProven problem solving ability\u003c/li\u003e \u003cli\u003eCargoWise experience\u003c/li\u003e \u003cli\u003eAbility to multitask\u003c/li\u003e \u003c/ul\u003e \u003cdiv\u003e\u003cstrong\u003eOn Offer\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eExciting and comprehensive service capabilities\u003c/li\u003e \u003cli\u003eGreat salary package\u003c/li\u003e \u003cli\u003eOffice based role - Sydney\u003c/li\u003e \u003c/ul\u003e \u003cdiv\u003eFor further information regarding this position and many more permanent and causal opportunities with \u003cstrong\u003eFRMSTAFF \u003c/strong\u003eplease contact \u003cstrong\u003eAndrea Hunter\u003c/strong\u003e\u0026nbsp;on \u003cbr\u003e \u003cstrong\u003e0408 520 903\u0026nbsp;\u003c/strong\u003eor visit our website \u003cstrong\u003ewww.frmstaff.com.au\u003c/strong\u003e.\u003c/div\u003e \u003c/div\u003e \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"4473721\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "