" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eCustomer Experience Coordinator (Fixed-Term)\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"21492\"\u003e Call Centre \u0026amp; Customer Service \u003c/li\u003e \u003cli data-id=\"21493\"\u003e Call Centre - Inbound \u003c/li\u003e \u003cli data-id=\"21494\"\u003e NZ Christchurch \u003c/li\u003e \u003cli data-id=\"21495\"\u003e Permanent / Full Time \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 12/11/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003eFive-month fixed-term role starting early December\u003c/li\u003e \u003cli\u003eHelp customers, solve problems and keep orders on track\u003c/li\u003e \u003cli\u003eJoin an established New Zealand company\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e \u003cdiv style=\"text-align:justify\"\u003eSKOPE Industries Ltd is a family-owned New Zealand company with a reputation for innovative design and manufacturing.\u0026nbsp; Operating since 1945, SKOPE designs, manufactures, and supplies premium commercial refrigeration products and services to the hospitality, retail and catering markets globally.\u0026nbsp; With the largest design and innovation center of its kind in Australasia, we are focused on developing low-energy, environmentally friendly, high-performance products.\u003cbr\u003e\u003cbr\u003e\u003c/div\u003e \u003cdiv style=\"text-align:justify\"\u003eIf you enjoy being part of a high-performing team, have a dynamic personality, experience in customer service or sales support, and are great at providing solutions, then we have the position for you.\u003c/div\u003e \u003cbr\u003e \u003cdiv style=\"text-align:justify\"\u003eWe are looking for a Customer Experience Coordinator to join our Customer Experience team on a fixed-term contract for Parental Leave cover for approximately 5 months, starting early December.\u003c/div\u003e \u003cbr\u003e \u003cdiv style=\"text-align:justify\"\u003eIn this role you will be responsible for:\u003c/div\u003e \u003cbr\u003e \u003cdiv style=\"text-align:justify\"\u003e \u003cul\u003e \u003cli\u003eProcessing customer orders with accuracy and efficiency\u003c/li\u003e \u003cli\u003eProviding customers price \u0026amp; availability information\u003c/li\u003e \u003cli\u003eFollowing up open orders and deliveries\u003c/li\u003e \u003cli\u003eAnswering queries and resolving issues\u003c/li\u003e \u003c/ul\u003e \u0026nbsp;\u0026nbsp;\u003c/div\u003e \u003cdiv style=\"text-align:justify\"\u003eTo be successful in this role you will:\u003c/div\u003e \u003cbr\u003e \u003cdiv style=\"text-align:justify\"\u003e \u003cul\u003e \u003cli\u003eHave a passion for providing outstanding customer experience\u003c/li\u003e \u003cli\u003eHave excellent organisational and problem-solving skills\u003c/li\u003e \u003cli\u003eHave sound computer skills and ability to multi-task\u003c/li\u003e \u003cli\u003eHave a vibrant and professional telephone manner\u003c/li\u003e \u003c/ul\u003e \u0026nbsp;\u0026nbsp;\u003c/div\u003e \u003cdiv style=\"text-align:justify\"\u003eSome experience with Salesforce, JD Edwards, PowerBI or similar software is desirable but not necessary as full training will be provided.\u003c/div\u003e \u003cbr\u003e \u003cdiv style=\"text-align:justify\"\u003eThis role is full-time Monday to Friday. Working hours rotate fortnightly between 9am-5.30pm, or 9.30am-6pm.\u003c/div\u003e \u003cbr\u003e \u003cdiv style=\"text-align:justify\"\u003eThis role is as much about having the right aptitude and fit as having relevant experience. If you believe you have the background and the enthusiasm to join our team, we would love to hear from you.\u003c/div\u003e \u003cbr\u003e \u003cdiv style=\"text-align:justify\"\u003e\u003cstrong\u003eHow to apply\u003c/strong\u003e\u003c/div\u003e \u003cdiv style=\"text-align:justify\"\u003ePlease apply by clicking the apply button or by visiting our careers page at www.skope.com/skope-careers\u003c/div\u003e \u003cbr\u003e \u003cdiv style=\"text-align:justify\"\u003e\u003cem\u003eApplicants must be legally entitled to work in New Zealand.\u0026nbsp; If you are not a New Zealand citizen, you must have the right of permanent residence or a valid work visa.\u003cbr\u003e\u003cbr\u003e\u003c/em\u003e\u003c/div\u003e \u003cdiv style=\"text-align:justify\"\u003e\u003cstrong\u003eSKOPE Industries Ltd is committed to a drug and alcohol-free workplace.\u0026nbsp; The successful applicant will be required to undergo a pre-employment drug and alcohol test.\u003cbr\u003e\u003cbr\u003e\u003c/strong\u003e\u003c/div\u003e \u003cdiv style=\"text-align:justify\"\u003e\u003cem\u003e\u003cstrong\u003eDiversity\u003c/strong\u003e\u003c/em\u003e\u003c/div\u003e \u003cdiv style=\"text-align:justify\"\u003eSKOPE is committed to ensuring equal employment opportunities to all qualified individuals. We believe a diverse workforce will enhance our ability to provide a more comprehensive experience for our customers. All applications are considered on the basis of merit, qualifications, and business need\u003c/div\u003e \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"2009737\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "