" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eClient Coordinator - Aged Care\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"19637\"\u003e Healthcare \u0026amp; Medicine \u003c/li\u003e \u003cli data-id=\"19638\"\u003e Administration / Admissions \u003c/li\u003e \u003cli data-id=\"19639\"\u003e Melbourne \u003c/li\u003e \u003cli data-id=\"19640\"\u003e Permanent / Full Time \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 10/11/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003eMalvern | Hybrid role\u003c/li\u003e \u003cli\u003eMultiple Full - Time Ongoing Positions available\u003c/li\u003e \u003cli\u003eGenerous non-for-profit Salary Packaging - increase take home pay!\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e \u003cul\u003e \u003cli\u003eMalvern | Hybrid role\u003c/li\u003e \u003cli\u003eMultiple Full \u0026ndash; Time Ongoing Positions available\u003c/li\u003e \u003cli\u003eGenerous non-for-profit Salary Packaging \u0026ndash; increase take home pay!\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eThe role:\u003cbr\u003e\u003c/strong\u003e\u003cbr\u003e In this important role as a Client Coordinator at Mecwacare, you will be a key member of the Client Service Centre, providing a welcoming and supportive first point of contact for new and prospective clients, their families and referral partners. You will manage inbound enquiries and proactively follow up prospective clients, guiding them through their care journey from initial enquiry and assessment through to onboarding and service commencement.\u003cbr\u003e \u003cbr\u003e \u003cstrong\u003eWhat you bring:\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eExperience working in aged care, community services, health care or a related sector.\u003c/li\u003e \u003cli\u003eDemonstrated experience in a customer service and the ability to sell services to prospective clients.\u003c/li\u003e \u003cli\u003eStrong interpersonal and communication skills with the ability to engage effectively with clients, families and stakeholders.\u003c/li\u003e \u003cli\u003eAbility to manage multiple enquiries and priorities in a fast-paced environment.\u003c/li\u003e \u003cli\u003eHigh level attention to detail and strong organisational skills.\u003c/li\u003e \u003cli\u003eSound understanding of aged care services, funding models or client pathways such as Commonwealth Home Support Program (CHSP) and Support at Home (SaH).\u003c/li\u003e \u003cli\u003eCurrent Victorian Driver\u0026rsquo;s Licence.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eDesirable Criteria:\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eKnowledge of My Aged Care systems and processes.\u003c/li\u003e \u003cli\u003eExperience coordinating client onboarding or service intake processes.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003e What do we offer?\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eWork Life Balance and Hybrid Flexible Working.\u003c/li\u003e \u003cli\u003eNot for profit Salary Packaging benefit up to $15,990 and Meals Card up to $2,700.\u003c/li\u003e \u003cli\u003eEmployee Assistance Program alongside awards and recognition\u003c/li\u003e \u003cli\u003eRange of other benefits and discounts.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eTo apply:\u003c/strong\u003e\u0026nbsp;Please submit your application alongside a Cover letter addressing\u0026nbsp;the position requirements. We do not accept applications via email.\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e \u003cstrong\u003eApply early!\u003c/strong\u003e\u0026nbsp;This role may close sooner than the listed closing date if we find the right candidate \u0026ndash; so if interested, please apply early. \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"2009225\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "