" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eClient Service Coordinator\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"19637\"\u003e Healthcare \u0026amp; Medicine \u003c/li\u003e \u003cli data-id=\"19638\"\u003e Aged Care \u003c/li\u003e \u003cli data-id=\"19639\"\u003e Melbourne \u003c/li\u003e \u003cli data-id=\"19640\"\u003e Permanent / Full Time \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 30/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003eFull time Ongoing | Hybrid | Ballarat office\u003c/li\u003e \u003cli\u003eAccess to Not-For-Profit benefits \u0026amp; discounted Health Insurance!\u003c/li\u003e \u003cli\u003eLearning \u0026amp; Career Development opportunities\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e \u003cdiv style=\"text-align:left\"\u003eJoin our \u003cstrong\u003eClient Services team within Home Care Services\u003c/strong\u003e in a full-time role based at our \u003cstrong\u003eBallarat\u0026nbsp;\u003c/strong\u003eoffice. You\u0026rsquo;ll roster Direct Care Workers and nurses to support older people at home and in the community, manage calls and scheduling changes, and keep records accurate. Working with case managers, clients and field staff, you\u0026rsquo;ll help services run smoothly.\u003cbr\u003e\u003cbr\u003e\u003c/div\u003e \u003cdiv style=\"text-align:left\"\u003e\u003cstrong\u003eBenefits:\u003c/strong\u003e\u0026nbsp;\u003c/div\u003e \u003cdiv style=\"text-align:left\"\u003e \u003cul\u003e \u003cli\u003eTraining and Development opportunities.\u003c/li\u003e \u003cli\u003eWork Life Balance and Hybrid Flexible Working.\u003c/li\u003e \u003cli\u003eNot-For-Profit Salary packaging\u003c/li\u003e \u003cli\u003eCareer Progression Opportunities.\u003c/li\u003e \u003cli\u003eTraining opportunities\u0026nbsp;towards obtaining extra qualifications.\u003c/li\u003e \u003cli\u003eEmployee Assistance Program\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eAbout you\u003c/strong\u003e\u0026nbsp;\u0026nbsp;\u003c/div\u003e \u003cdiv style=\"text-align:left\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eRostering and scheduling experience, ideally in aged care or disability services.\u003c/strong\u003e\u003c/li\u003e \u003cli\u003eKnowledge of the South West \u0026amp; Barwon Regions to plan efficient rosters.\u003c/li\u003e \u003cli\u003eStrong organisational and administration skills, with attention to detail.\u003c/li\u003e \u003cli\u003eAbility to manage phone calls, emails and rostering priorities in a busy environment.\u003c/li\u003e \u003cli\u003eCommitment to excellent service for clients, families and field staff.\u003c/li\u003e \u003cli\u003ePractical problem-solving skills to resolve rostering challenges.\u003c/li\u003e \u003cli\u003eConfidence with Microsoft Office and willingness to learn rostering and client management systems, including Carelink+.\u003c/li\u003e \u003cli\u003eKnowledge of CHSP, HACC guidelines and the My Aged Care Portal, or willingness to learn.\u003c/li\u003e \u003cli\u003e\u003cstrong\u003eCurrent NDIS Worker Screening Check.\u003c/strong\u003e\u003c/li\u003e \u003cli\u003e\u003cstrong\u003eCurrent Victorian Driver\u0027s License\u003c/strong\u003e\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eIt would be great if you also have\u003c/strong\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u003c/div\u003e \u003cdiv style=\"text-align:left\"\u003e \u003cul\u003e \u003cli\u003eA Certificate IV in Aged Care, Community Services or an equivalent qualification.\u003c/li\u003e \u003c/ul\u003e \u003cem\u003eMecwaCare is a leading not-for-profit organisation that has been supporting Victorians for more than 65 years.\u003c/em\u003e\u003c/div\u003e \u003cdiv style=\"text-align:left\"\u003e\u003cem\u003eWe began with a simple belief that older people in our community deserve care, dignity and a place to belong. Founded by a group of neighbourhood volunteers in 1959, we continue to build on that same spirit of connection and care.\u003c/em\u003e\u003c/div\u003e \u003cdiv style=\"text-align:left\"\u003e\u003cem\u003eToday, we are privileged to support 20,000 Victorians through our residential aged care homes, retirement villages, home care and community services.\u003c/em\u003e\u003c/div\u003e \u003cdiv style=\"text-align:left\"\u003e\u003cem\u003eOur people are what makes us who we are, and we proudly represent more than 70 nationalities across our workforce of more than 4,300 employees and 500 volunteers.\u003c/em\u003e\u003c/div\u003e \u003cdiv style=\"text-align:left\"\u003e\u003cem\u003eAs a purpose led organisation, we reinvest in our services to strengthen, grow and innovate, ensuring we continue to put people first, today and for generations to come.\u003cbr\u003e\u003cbr\u003e\u003c/em\u003e\u003c/div\u003e \u003cdiv style=\"text-align:left\"\u003e\u003cstrong\u003eWe do not accept applications via email.\u0026nbsp;Please note we are unable to offer visa sponsorship and recruitment agencies need not to reach out. \u003c/strong\u003eAll successful candidates must possess or be willing to undergo and pass a National Police Check and other relevant checks.\u003c/div\u003e \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"2006587\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "