" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eLevel 1 IT Support Engineer\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"20552\"\u003e IT \u0026amp; Telecomms \u003c/li\u003e \u003cli data-id=\"20553\"\u003e Help Desk / Support \u003c/li\u003e \u003cli data-id=\"20554\"\u003e Sydney \u003c/li\u003e \u003cli data-id=\"20555\"\u003e Contract or Temp \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 29/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003eWork for a Global Manufacturing company\u003c/li\u003e \u003cli\u003eApproachable manager, supportive team and exciting projects in the pipeline\u003c/li\u003e \u003cli\u003eSydney CBD. Onsite work. Free parking\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eWork for a Global Manufacturing company\u003c/strong\u003e\u003c/li\u003e \u003cli\u003e\u003cstrong\u003eApproachable manager, supportive team and exciting projects in the pipeline\u003c/strong\u003e\u003c/li\u003e \u003cli\u003e\u003cstrong\u003eSydney CBD. Onsite work. Free parking\u003c/strong\u003e\u003c/li\u003e \u003c/ul\u003e \u0026nbsp;\u003cbr\u003e\u003cstrong\u003eAbout the role\u003cbr\u003e\u003cbr\u003e\u003c/strong\u003eAs a first point of contact for IT support, you\u0027ll be responsible for delivering high-quality Level 1 desktop support while taking ownership of incidents through to resolution.\u003cbr\u003e\u003cbr\u003eYou\u0027ll thrive in a structured global environment where initiative, problem-solving and excellent customer service are highly valued.\u003cbr\u003e\u003cbr\u003eYour key responsibilities will be:\u0026nbsp;\u003cbr\u003e \u003cul\u003e \u003cli\u003eProvide Level 1 desktop support to hundreds of end-users\u003c/li\u003e \u003cli\u003eSupport users face-to-face, on the phone and remotely\u003c/li\u003e \u003cli\u003eManage user accounts, onboarding and access requests to different systems\u003c/li\u003e \u003cli\u003eTroubleshoot issues across \u003cstrong\u003eWindows OS, Microsoft 365, Entra ID, Intune, Autopilot,\u003c/strong\u003e and additional Hardware, Software and Applications.\u003c/li\u003e \u003cli\u003eAssist with SOE deployments, upgrades, and project work (rollout, migrations, etc.)\u003c/li\u003e \u003cli\u003eMaintain hardware and software \u003cstrong\u003easset management\u003c/strong\u003e records\u003c/li\u003e \u003cli\u003eSupport executive users with a high level of professionalism\u003c/li\u003e \u003cli\u003eFollow global IT processes while taking ownership of incidents from start to finish\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003e\u003cbr\u003eWhat you\u0027ll bring\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003e1-2+ years\u0027 Desktop Support experience in a corporate environment.\u003c/li\u003e \u003cli\u003eExcellent customer service and communication skills.\u003c/li\u003e \u003cli\u003eA proactive mindset with the ability to investigate and resolve issues independently.\u003c/li\u003e \u003cli\u003eSOE deployment or desktop rollout experience is highly regarded.\u003c/li\u003e \u003c/ul\u003e \u003cbr\u003e\u003cstrong\u003eWhat\u0027s in it for you\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eWork for a well-known global manufacturing company\u003c/li\u003e \u003cli\u003eGain exposure to enterprise technologies and global IT operations.\u003c/li\u003e \u003cli\u003eJoin a supportive, collaborative team that values ownership and initiative.\u003c/li\u003e \u003cli\u003eLong term contract with possibility to extend or become permanent\u003c/li\u003e \u003cli\u003eCareer development opportunities\u003c/li\u003e \u003cli\u003eNice Sydney CBD office. Free onsite parking\u003c/li\u003e \u003c/ul\u003e \u003cbr\u003eIf you\u0027re passionate about technology, enjoy solving problems, and take pride in delivering outstanding customer service, we\u0027d love to hear from you. \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"2006389\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "