" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eClaims Coordinator\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"17421\"\u003e Admin / Secretarial / Office Support \u003c/li\u003e \u003cli data-id=\"17422\"\u003e Administration \u003c/li\u003e \u003cli data-id=\"17423\"\u003e QLD - Brisbane \u003c/li\u003e \u003cli data-id=\"17424\"\u003e Permanent / Full Time \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 14/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003eOpportunities for career development and progression.\u003c/li\u003e \u003cli\u003eA supportive team culture where you\u0026#39;ll feel valued and empowered.\u003c/li\u003e \u003cli\u003eRecognition and rewards for your hard work and contribution.\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e \u003cstrong\u003eAbout the Role:\u003c/strong\u003e As a Claims Coordinator, you will be the key point of contact for managing projects, ensuring timely and cost-effective completion of repairs, and maintaining excellent communication with all stakeholders. Your role will involve coordinating repair works, keeping customers updated, managing schedules, and supporting the team with technical and administrative tasks.\u003cbr\u003e \u0026nbsp;\u003cbr\u003e \u003cstrong\u003eAbout Us:\u003c/strong\u003e C+M Build Group is a multi-disciplinary design, engineering, and construction services provider operating across the east coast of Australia. Founded in 2018, the company specialises in end-to-end building services for the insurance, residential, and commercial sectors.\u003cbr\u003e \u0026nbsp;\u003cbr\u003e\u0026nbsp; \u0026nbsp; \u0026nbsp;\u003cstrong\u003eWhat You\u0027ll Do:\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eManage the administration of insurance-related home repair claims.\u003c/li\u003e \u003cli\u003eManage a portfolio of repair projects from claim lodgement to completion.\u003c/li\u003e \u003cli\u003eProcess and lodge claims through client portals and email.\u003c/li\u003e \u003cli\u003eCoordinate emergency repairs and ongoing building works.\u003c/li\u003e \u003cli\u003eHandle inbound and outbound calls.\u003c/li\u003e \u003cli\u003eLiaise with homeowners, insurers, loss adjusters and trades.\u003c/li\u003e \u003cli\u003eProvide clear updates to customers, clients and contractors.\u003c/li\u003e \u003cli\u003eMonitor project deadlines, budgets and KPIs.\u003c/li\u003e \u003cli\u003eMaintain accurate records in Prime and external databases.\u003c/li\u003e \u003cli\u003eAssist with accounts payable, receivable and work orders.\u003c/li\u003e \u003cli\u003eParticipate in overtime during peak periods when required.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eWhat We\u0027re Looking:\u003c/strong\u003e We\u0027re not focused on qualifications or prior experience in construction - what matters most is your attitude and ability to get the job done. If you\u0027re organised, a great communicator, and enjoy problem-solving, we\u0027d love to hear from you. \u0026nbsp; \u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eEssential Skills and Attributes:\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eStrong organisational and time management skills.\u003c/li\u003e \u003cli\u003eProven customer service experience, ideally within the insurance, building, or construction sector.\u0026nbsp;\u003c/li\u003e \u003cli\u003eClear and confident communication, both written and verbal.\u003c/li\u003e \u003cli\u003eAbility to manage multiple priorities with a professional, calm approach.\u003c/li\u003e \u003cli\u003eProactive mindset and a positive, can-do attitude.\u003c/li\u003e \u003cli\u003eBasic IT skills, including knowledge of Microsoft Word, Excel, and Outlook.\u003c/li\u003e \u003cli\u003eExperience with \u003cstrong\u003ePrime Ecosystem\u003c/strong\u003e, insurance portals, or building claim systems (highly regarded).\u0026nbsp;\u003c/li\u003e \u003c/ul\u003e This is a great opportunity for someone who wants to step into an exciting role where they can make a real impact.\u003cbr\u003e\u003cbr\u003e \u003cstrong\u003eReady to Apply?\u003c/strong\u003e\u0026nbsp;If you\u0027re ready to take on a rewarding role with a company that values your growth and contributions, apply now! We\u0027re excited to hear from you. \u003cbr\u003e\u003cbr\u003e\u003cstrong\u003ePlease note:\u003c/strong\u003e\u003cem\u003e The successful candidate must have the right to work in Australia and be prepared to undergo a criminal background check where required.\u003c/em\u003e\u003cbr\u003e \u0026nbsp;\u003cbr\u003e \u003cstrong\u003eAgency Notice:\u003c/strong\u003e \u003cem\u003eWe do not accept unsolicited resumes or candidate profiles from recruitment agencies. Please do not forward resumes to hiring managers, or any other company employees. We are not responsible for any fees related to unsolicited resumes.\u003c/em\u003e \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"2002508\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "