" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eReception /Administration Officer (Altona North, VIC)- Maternity Leave Cover\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"19637\"\u003e Admin / Secretarial / Office Support \u003c/li\u003e \u003cli data-id=\"19638\"\u003e Administration \u003c/li\u003e \u003cli data-id=\"19639\"\u003e VIC Other \u003c/li\u003e \u003cli data-id=\"19640\"\u003e Permanent / Full Time \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 13/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003eReception | Not-For-Profit Benefits\u003c/li\u003e \u003cli\u003eMax term Up to 1 year covering Maternity leave | Mon- Fri\u003c/li\u003e \u003cli\u003eAltona North Location | Aged care Industry\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e Join the dedicated team at\u003cstrong\u003e\u0026nbsp;mecwacare Squires Place,\u003c/strong\u003e\u0026nbsp;a 59\u003cstrong\u003e-\u003c/strong\u003e\u0026nbsp;bed residential aged care facility located in\u003cstrong\u003e\u0026nbsp;Altona North.\u003c/strong\u003e\u003cbr\u003eThe\u003cstrong\u003e\u0026nbsp;Reception/Administration Officer\u003c/strong\u003e\u0026nbsp;will be responsible for providing courteous reception and administrative support to one facility and will act as the first point of contact for clients, residents and staff. This role will also be responsible for rostering of staff across one facility and relief rostering of staff across the five mecwacare residential facilities when required. \u003cbr\u003e You will support the Facility Manager with a range of administrative duties and specific projects, while playing an active role in supporting the smooth day-to-day operations of the facility.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eJoin a motivated team that genuinely looks after each other in a welcoming and supportive environment\u003cbr\u003e\u003c/strong\u003e\u003cbr\u003e\u003cstrong\u003eWhy join us:\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eEnjoy Not-For-Profit benefits that can help increase your take-home pay\u003c/li\u003e \u003cli\u003eAccess to a range of employee benefits and discounts\u003c/li\u003e \u003cli\u003eDiscounted Health Insurance with Medibank\u003c/li\u003e \u003cli\u003eAccess our Employee Assistance Program for extra support when you need it.\u003c/li\u003e \u003cli\u003eBe recognised through Board Scholarships and Employee Awards that celebrate the great work of our people\u003c/li\u003e \u003cli\u003eBe part of an organisation that genuinely values work-life balance\u003c/li\u003e \u003cli\u003eWork alongside like-minded people who are passionate about making a difference\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eAbout the role:\u003c/strong\u003e\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u0026nbsp;\u003cbr\u003e \u003cul\u003e \u003cli\u003eMax term Up to 1 year covering Maternity leave to join our welcoming residential home in \u003cstrong\u003eAltona North (Squires Place)\u003c/strong\u003e\u003c/li\u003e \u003cli\u003e\u003cstrong\u003eMonday- Friday | 38 hours per week\u003c/strong\u003e\u0026nbsp;\u003c/li\u003e \u003cli\u003eMultiple bus routes (411, 432 412 \u0026amp; 903) stop within a 1\u0026ndash;2-minute walk of the home, providing convenient connections across Melbourne\u0027s west\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eEssential:\u003c/strong\u003e\u0026nbsp;\u003cbr\u003e \u003cul\u003e \u003cli\u003eDemonstrated experience in reception, customer service and administrative support, preferably within the aged care or residential services sector, including liaising professionally with residents, families, visitors, staff and external stakeholders.\u003c/li\u003e \u003cli\u003e\u003cstrong\u003eExperience managing staff rosters, shift allocations, leave requests and the replacement of unplanned absences.\u003c/strong\u003e\u003c/li\u003e \u003cli\u003eA sound understanding of aged care operations, staffing requirements and skill mix considerations.\u003c/li\u003e \u003cli\u003eKnowledge of workforce compliance requirements, including award conditions, roster management and applicable workforce regulations.\u003c/li\u003e \u003cli\u003eExperience providing professional reception and customer service to residents, families, visitors and external stakeholders.\u003c/li\u003e \u003cli\u003eStrong administrative skills, including data entry, record keeping, filing and document management.\u003c/li\u003e \u003cli\u003eProficiency in Microsoft Office applications, including Word, Excel and Outlook, along with fast and accurate typing skills.\u003c/li\u003e \u003cli\u003eExperience using workforce management systems, with the ability to quickly learn and effectively use rostering systems such as Humanforce and/or Workday.\u003c/li\u003e \u003cli\u003eStrong organisational and time management skills, with excellent attention to detail and the ability to manage competing priorities, meet deadlines and maintain accuracy in a fast-paced environment.\u003c/li\u003e \u003cli\u003eExcellent written and verbal communication skills, with the ability to communicate effectively and professionally with a diverse range of stakeholders.\u003c/li\u003e \u003cli\u003eKnowledge of privacy, confidentiality and professional standards within the aged care sector, with a demonstrated commitment to maintaining confidential information.\u003c/li\u003e \u003cli\u003eStrong problem-solving skills, with the ability to use initiative and respond calmly and efficiently to operational issues and changing staffing requirements.\u003c/li\u003e \u003c/ul\u003e \u003cbr\u003e\u003cstrong\u003eWhy work for us? Be part of work that truly makes a meaningful difference.\u003c/strong\u003e\u003cbr\u003e\u003cstrong\u003emecwa\u003c/strong\u003e\u003cem\u003ecare\u003c/em\u003e\u0026nbsp;is a leading not-for-profit organisation that has been supporting Victorians for more than 65+ years. We are a values-based, care-driven organisation that provides residential, community and in-home nursing, care and support services for the elderly and people living with a disability. mecwacare supports more than 20,000 people each week across greater Melbourne and regional Victoria. We are a rapidly growing organisation with a diverse workforce of more than 4300 employees and 500 volunteers, representing 89 nationalities and speaking 100 languages.\u003cbr\u003eWe strongly encourage applications from individuals of all ages, genders, abilities, cultural and linguistic\u0026nbsp;backgrounds, as well as Aboriginal and Torres Strait Islanders.\u003cbr\u003e\u003cbr\u003e\u003cstrong\u003eTo apply:\u003c/strong\u003e\u0026nbsp;please submit your application and attach your CV.\u0026nbsp;\u003cstrong\u003eWe do not accept applications via email.\u003cbr\u003e\u003c/strong\u003e\u003cbr\u003e\u003cstrong\u003eApply early! This role may close sooner than the listed closing date if we find the right candidate \u0026ndash; so if interested, please apply early\u003c/strong\u003e.\u003cbr\u003e\u003cbr\u003eAll successful candidates must undergo and satisfactorily complete a National Police Check and any other required pre-employment checks.\u003cbr\u003e\u003cbr\u003e \u003cem\u003ePlease note we are unable to offer visa sponsorship, and recruitment agencies need not to reach out.\u003c/em\u003e \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"2002267\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "