" \u003cdiv class=\"ja-job-details\"\u003e \u003ch2 class=\"title\"\u003eRetirement Village Manager\u003c/h2\u003e \u003cdiv class=\"meta\"\u003e \u003cul class=\"classifications\"\u003e \u003cli data-id=\"19637\"\u003e Healthcare \u0026amp; Medicine \u003c/li\u003e \u003cli data-id=\"19638\"\u003e Aged Care \u003c/li\u003e \u003cli data-id=\"19639\"\u003e Melbourne \u003c/li\u003e \u003cli data-id=\"19640\"\u003e Permanent / Full Time \u003c/li\u003e \u003c/ul\u003e \u003cp class=\"date-posted\"\u003e 13/10/2026 \u003c/p\u003e \u003c/div\u003e \u003cul class=\"bullet-points\"\u003e \u003cli\u003eMalvern location | Boutique retirement living community\u003c/li\u003e \u003cli\u003eFull-time ongoing position | On-site role\u003c/li\u003e \u003cli\u003eNot-for-profit salary packaging to increase your take-home pay\u003c/li\u003e \u003c/ul\u003e \u003cdiv class=\"description\"\u003e \u003cstrong\u003eAbout the Role\u003c/strong\u003e\u003cbr\u003e\u003cbr\u003eAt a boutique retirement village, the personal touches matter\u0026mdash;knowing residents by name, listening to their feedback and making sure the everyday details are taken care of.\u003cbr\u003e\u003cbr\u003e We are seeking an approachable and capable Retirement Village Manager to lead mecwacare\u0026rsquo;s Robin Syme Centre in Malvern. This is a hands-on role for someone who enjoys building relationships and takes pride in creating a well-maintained, welcoming place to live.\u003cbr\u003e\u003cbr\u003e You will oversee day-to-day village operations, support residents to enjoy independent living and coordinate the services that help the community run smoothly. Working with colleagues, contractors and service providers, you will balance attentive resident service with sound operational and financial management.\u003cbr\u003e Your responsibilities will include:\u003cbr\u003e \u003cul\u003e \u003cli\u003eBeing a visible and accessible point of contact for residents and their families.\u003c/li\u003e \u003cli\u003eResponding to enquiries and concerns with empathy, professionalism and timely follow-through.\u003c/li\u003e \u003cli\u003eCoordinating maintenance, contractors and presentation of the village.\u003c/li\u003e \u003cli\u003eManaging budgets, expenditure, records and administration.\u003c/li\u003e \u003cli\u003eSupporting social activities and opportunities for residents to connect, guided by their interests.\u003c/li\u003e \u003cli\u003eAssisting prospective residents with enquiries and tours and assist in coordinating resales and move-ins with relevant teams.\u003c/li\u003e \u003cli\u003eMaintaining a safe environment and meeting organisational and retirement living requirements\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eAbout you\u003cbr\u003e\u003c/strong\u003e\u003cbr\u003e You are warm, organised and practical, with a strong service mindset. You enjoy getting to know people and understand how to offer support while respecting residents\u0026rsquo; independence, privacy and choices.\u003cbr\u003e You are equally comfortable having a conversation with a resident, resolving a maintenance issue or reviewing a budget. You take ownership, follow through on commitments and handle sensitive conversations calmly and respectfully.\u003cbr\u003e Experience in retirement living is highly regarded. We also welcome applicants with relevant experience in property management, hospitality, community services or accommodation management who can demonstrate the skills needed to manage a boutique retirement community.\u003cbr\u003e \u003cbr\u003e \u003cstrong\u003eWhat you bring\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eMinimum 5 years\u0026rsquo; experience in a retirement living or community care setting\u003c/li\u003e \u003cli\u003eDemonstrated leadership and team management experience\u003c/li\u003e \u003cli\u003eStrong understanding of retirement living operations and resident needs\u003c/li\u003e \u003cli\u003eProven ability to guide, motivate and mentor staff\u003c/li\u003e \u003cli\u003eExcellent communication and interpersonal skills\u003c/li\u003e \u003cli\u003eStrong organisational, planning and prioritisation skills\u003c/li\u003e \u003cli\u003eExperience managing operations, budgets and resources\u003c/li\u003e \u003cli\u003eAdvanced computer skills including Microsoft Office\u003c/li\u003e \u003cli\u003eAbility to work autonomously and manage multiple priorities\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eDesirable Criteria\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eRelevant tertiary qualification in business, management or related field\u003c/li\u003e \u003cli\u003eUnderstanding of financial management within retirement living\u003c/li\u003e \u003cli\u003eKnowledge of the Retirement Villages Act and property settlement processes\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eWhy work for us? Be part of work that truly makes a meaningful difference.\u003c/strong\u003e\u003cbr\u003e \u003cstrong\u003e\u0026nbsp;\u003c/strong\u003e\u0026nbsp;\u003cbr\u003e \u003cstrong\u003emecwa\u003c/strong\u003e\u003cem\u003ecare\u003c/em\u003e\u0026nbsp;is a leading not-for-profit organisation that has been supporting Victorians for more than 65 years. We are a values-based, care-driven organisation that provides residential, community and in-home nursing, care and support services for the elderly and people living with a disability. mecwacare supports more than 20,000 people each week across greater Melbourne and regional Victoria. We are a rapidly growing organisation with a diverse workforce of more than 4300 employees and 500 volunteers, representing 89 nationalities and speaking 100 languages.\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e We strongly encourage applications from individuals of all ages, genders, abilities, cultural and linguistic\u0026nbsp;backgrounds, as well as Aboriginal and Torres Strait Islanders.\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e \u003cstrong\u003eWhat do we offer?\u003c/strong\u003e\u003cbr\u003e \u003cul\u003e \u003cli\u003eNot for profit Salary Packaging benefit up to $15,990 and Meals Card up to $2,700.\u003c/li\u003e \u003cli\u003eEmployee Assistance Program alongside awards and recognition\u003c/li\u003e \u003cli\u003eRange of other benefits and discounts.\u003c/li\u003e \u003c/ul\u003e \u003cstrong\u003eTo apply:\u003c/strong\u003e\u0026nbsp;Please submit your application alongside a Cover letter addressing\u0026nbsp;the position requirements. We do not accept applications via email.\u003cbr\u003e \u003cbr\u003e All successful candidates must possess or be willing to undergo and pass a National Police Check and other relevant checks.\u003cbr\u003e \u0026nbsp;\u0026nbsp;\u003cbr\u003e \u003cstrong\u003eApply early!\u003c/strong\u003e\u0026nbsp;This role may close sooner than the listed closing date if we find the right candidate \u0026ndash; so if interested, please apply early. \u003c/div\u003e \u003cdiv class=\"apply\"\u003e \u003ca class=\"back-link\" href=\"#\" title=\"Back to search results\"\u003eBack to search results\u003c/a\u003e \u003cinput type=\"button\" class=\"ja-button\" data-job-id=\"2002172\" value=\"Apply Now\" title=\"Apply Now\" /\u003e \u003c/div\u003e \u003c/div\u003e "